Disappointing results despite effort
I had multiple sessions here, always with their friendly and professional staff. Despite paying full price and following the treatments, my hearing issues remained unresolved. Sadly, the outcome did not meet my expectations, and I wouldn't recommend it based on my experience.
Today my follow-up visit was thorough, systematic in a flexible, relaxed and charming way. My audiologist is very warm and attentive whilst equally being probing in her questioning and then giving seriously considered advice.
Reply from Regain Hearing
2026.06.18
Hi, Brian. Thanks for taking the time to share your positive experience. We truly appreciate it!
I’ve been going to Regain hearing for over 5 years now which speaks for itself really. They are a very professional and friendly company and I wouldn’t hesitate to recommend them to anyone considering seeking help with their hearing concerns.
Reply from Regain Hearing
2026.06.17
Hi, Clive. We appreciate the kind words and are glad we could provide you with a positive experience!
Such a lovely group of people. I've been suffering with my hearing for a few year's now. I was really nervous about going but they put my mind at ease . The hearing aids are nice and small so you can't really see them unlike the big NHS one's
Reply from Regain Hearing
2026.06.17
Hi, Kim. Thanks for taking the time to share your positive experience. We truly appreciate it!
Just had another appointment; still 5 stars, but only because I can't give 6 or more. Firstly, they kindly fitted me for a very quick appointment. Secondly, the receptionist was kind and welcoming and made me a nice coffee. Thirdly, everything was exceptionally clean and comfortable as ever.
And finally.....I was lucky enough to have Regina looking after my ears, and the experience could not have been better. She was friendly, extremely clear and communicative, very thorough and extremely gentle.
Thanks All
Reply from Regain Hearing
2020.09.01
So pleased to hear that, thank you very much.
Regain Hearing, was friendly, welcoming, efficient, as normal. Have not had any contact where they have not been helpful or professional. I would recommend them without hesitation.
Reply from Regain Hearing
2026.06.16
Hi, Mike. We appreciate the kind words and are glad we could provide you with a positive experience!
I have been delighted with my experience at Regain, Maidstone. Having bought new hearing aids in April this year - the initial set—up and follow up appointments have been excellent. I have complete confidence in their advice and support. Thank you, Lyndsey.
Reply from Regain Hearing
2026.06.12
Hi, Ann. Thanks for taking the time to share your positive experience. We truly appreciate it!