Verified Company
As promised project was completed in 3 days Very happy with the end results.
Reply from Redo Cabinets
2025.12.17
Ken, it is wonderful to hear you are satisfied with the final outcome of your project and that it was completed in a timely manner. Thank you for rating us and thank you for choosing REDO! Happy Holidays to you and your loved ones.
From start to finish, the whole process and the people involved were very professional, personable and efficient. Great experience, well done.
Reply from Redo Cabinets
2025.12.14
Thank you for your fantastic review, John! We're thrilled to hear that you had a great experience and found our team to be professional and efficient. Your feedback motivates us to continue delivering excellent service. We appreciate your kind words and look forward to assisting you again in the future.
ReDoCabinets was a smooth and easy remodeling process. Their office team was extremely friendly, informative and helpful. Customer service excellence is what I received. The contractors were efficient, always on time, friendly, professional and never left a mess. The completed work left me with a beautiful kitchen. I’m very happy with ReDo!
Reply from Redo Cabinets
2025.11.29
Thank you for your wonderful feedback! We're thrilled to hear that you had a smooth remodeling experience and that our team provided excellent customer service. It's great to know that you are happy with your beautiful kitchen. We appreciate your kind words about our contractors and will be sure to share your compliments with them. We look forward to serving you again in the future!
The kitchen looks beautiful, however the experience leaves a lot of room for improvement
Reply from Redo Cabinets
2025.12.06
Thank you for your feedback. We're glad to hear you like the kitchen's appearance, but we apologize for any shortcomings in your experience. We take your comments seriously and will work on improving our service. Your insights are valuable to us as we strive to enhance our customer experience.
Tom Robert’s was informative detail oriented, explained everything the procedure and stuff was patient not a pressure cell all in all happy
Reply from Redo Cabinets
2025.07.09
Thank you for your positive feedback! We’re glad to hear that you found Tom Robert's approach informative and patient. Providing detailed explanations is important to us, and we're happy that you felt comfortable throughout the procedure. Your satisfaction is our priority, and we appreciate your kind words.
My salesman was Thomas. He was very friendly and helpful with any questions my family had. Great selection of cabinets and handles. Quality of the products is great. I'll update this review when the job is done.
Update: The cabinets and drawers were refaced. Upper and lower doors and drawer fronts look great.
Reply from Redo Cabinets
2025.09.19
Thank you for your wonderful review, Marie! We're thrilled to hear that Thomas provided you with such friendly and helpful service. It's great to know that you found our selection of cabinets and handles to your liking. We look forward to your update once the job is completed!
The.service we received was excellent, my.cabinets look wonderful, I am very satisfied and I will recommend your company to others
Reply from Redo Cabinets
2025.11.12
Thank you for your kind words, Faye! We're thrilled to hear that you are satisfied with the service and your new cabinets. Your recommendation means a lot to us, and we look forward to helping others achieve the same great results. We appreciate your support!
We started off with an in home consultation, and the sales guy that worked with us was great, other than telling us it would be a 3 day job, and then the job taking an entire week. He also told us, after we signed, that we can cancel within 24hrs or so but that he will lose his job if too many people do that. Unprofessional to guilt trip a young couple. We already signed the contract.
Everything went downhill once the work began. An entire section of shelves was ordered backwards, so they had to order replacement parts. They took the "creative liberty" to turn a double door cabinet into one larger single door. The contractor assured us he would be done by Friday afternoon, which was a must since we were going out of town. He was not done until 8:30pm Friday, we were long gone, and he had to check with his supervisors to see if my mother, who does not live there, could perform the quality check and sign the papers for us. He also drilled a hole in the wrong spot in one of the cabinets, so that had to be reordered.
So we went a month+ without the shelves that were ordered backwards, and with a hole in one of our cabinets. During that time we uncovered three other issues - a crack in one drawer, a bubble in the laminate of a cabinet, and an entire corner was peeling off under our island. The contractor that came to install the shelves and replace the cabinet with the hole took pictures of these things and ordered more replacements.
Another month passes - a third contractor comes in with a replacement cabinet door for us, and it is the complete wrong size. So now we are back in the waiting phase for a fourth contractor to come back and fix the remaining issues.
It is a shame that there seems to be no communication throughout the company, poor management, and a significant number of manufacturing defects and installation issues for the cabinets.
The end product looks nice. But when you are going through something as significant as redoing your cabinets, and for the price they charge, you want it to be smooth and stress free, and this process has been neither of those things. It has been a nightmare of mistakes and frustration.
Reply from Redo Cabinets
2025.11.21
We sincerely apologize for the experience you've had during your cabinet installation. It's clear that we did not meet your expectations, and this is not the level of service we strive to provide. Your feedback about communication, management, and the installation issues has been taken seriously, and we will address these internally. We appreciate that you find the final product satisfactory, but we understand the process leading up to it has been frustrating. Thank you for bringing these concerns to our attention; we are committed to improving our service.
Process was smooth and easy! The folks that came out to do the measuring really took their time to ensure accuracy. The Install that did expert work! Our kitchen looks amazing, and we get compliments all the time
Reply from Redo Cabinets
2025.11.20
Thank you for your wonderful feedback, Chris! We're thrilled to hear that you found the process smooth and that our team took the time to ensure everything was accurate. It's fantastic to know you're enjoying your new kitchen and receiving compliments. We appreciate your support and look forward to serving you again in the future!
Salesperson, project manager and installation manager were all thorough and professional.
Reply from Redo Cabinets
2025.11.20
Thank you for your fantastic feedback! We’re thrilled to hear that our team met your expectations with their thoroughness and professionalism. Your satisfaction is our priority, and we look forward to serving you again in the future.
Our 35 year old brown cabinets were replaced with new white cabinets doors and draws and eliminating 3 cabinets to open the space between the eating and the cooking areas. This project took 7 days. We are so pleased that we invited our neighbors to view our beautiful new kitchen.
Reply from Redo Cabinets
2025.11.19
Thank you for sharing your positive experience! We're thrilled to hear that you love your new kitchen and that the transformation has made such an impact on your space. It's wonderful to know your neighbors appreciate the changes as well. We appreciate your support and hope you enjoy your beautiful kitchen for many years to come!
Tom was great. He explained everything well and it was a great visit. I ordered my cabinets and can’t wait to see them!
Reply from Redo Cabinets
2025.11.12
Thank you, Michael! We're thrilled to hear that Tom provided you with excellent service and clear explanations. Your excitement about your new cabinets is contagious, and we can't wait for you to see them as well. We appreciate your feedback and look forward to your next visit!
We are very pleased with our new kitchen.
Everyone was professional and nice to work with.
Mike did a fantastic job installing everything.
I would highly recommend.
Reply from Redo Cabinets
2025.11.12
Thank you for your wonderful review, Karen! We're thrilled to hear that you love your new kitchen and that our team, especially Mike, made the process a pleasant one for you. Your recommendation means a lot to us, and we appreciate your kind words about our professionalism. Enjoy your new space!
Reply from Redo Cabinets
2025.11.05
We’re sorry to hear about your experience and appreciate your feedback. Please know that your concerns are important to us, and we are committed to improving our services. If you would like to discuss your experience further, please reach out to us directly. Thank you for sharing your thoughts.
John was amazing! He did a remarkable job on our cabinets. Very professional, clean and kind. From start to finish, A+
Reply from Redo Cabinets
2025.11.04
Thank you for your wonderful feedback, Deanna! We're thrilled to hear that John made such a positive impact with his work on your cabinets. We pride ourselves on professionalism and cleanliness, and it's great to know you experienced that. Your A+ rating means a lot to us!
Thank you so much Edgar! Your patience with us made us feel so comfortable. Very professional. You explained to detail the whole project and answered all our questions. Redo cabinets has a great selection of colors for cabinets and countertops. Very satisfied with our service and we will definitely recommend!
Reply from Redo Cabinets
2025.10.31
We appreciate your kind words and are thrilled to hear that you had such a positive experience with Edgar. Our goal is to make every customer feel comfortable and informed throughout the process, so it’s rewarding to know we achieved that with you. Thank you for highlighting our selection and for your recommendation. Your satisfaction means a lot to us!
Just wanted to post an initial review of my introduction to Redo Cabinets. My design consultant, Sean, has been wonderful. He thoroughly explained the company’s philosophy of doing what’s best for the customer, the resurfacing process, and completion time. This initial post will focus on the company’s philosophy of doing what’s best for the customer, especially from the beginning. A life event was going to prevent me from doing the entire project, they worked with me to make it was possible to move forward with the entire project. So far I give them an A+ for customer service. I’ll follow up after the project is completed.
Reply from Redo Cabinets
2025.10.30
Thank you for your fantastic feedback! We're thrilled to hear that Sean and our team have been able to support you through the process and accommodate your needs. Customer service is our top priority, and it's great to know that you're feeling well taken care of. We look forward to hearing from you again once your project is completed.
ReDo Cabinets team have thrilled me! Everyone from the project manager over the phone to each installer presented excellence and compassion for their work, me, and my new fabulous kitchen!! Thank you for all you do. ❤️
Reply from Redo Cabinets
2025.08.16
We're thrilled to hear about your positive experience with Edgar! It's fantastic to know that he helped bring your vision for your custom kitchen to life. We can't wait to see your follow-up and hope the transformation continues to exceed your expectations. Thank you for choosing Redo Cabinets!