I had a really disappointing experience at Raleigh Foot and Ankle. I originally went in just to have my ingrown toenails looked at, expecting a consultation or at least some discussion of options. Instead, they went ahead and did surgery that same day on both sides of both of my big toes.
Once the numbing wore off, I was in extreme pain and could barely walk. I ended up having to take an unpaid day off work because I physically couldn’t get around. I followed all of the aftercare instructions exactly, but my toes still became infected.
On top of that, the antibiotics they prescribed made me extremely sick to the point where I had to go to the hospital. I reached out to the office twice trying to get help. Eventually, the doctor called and said he would send in a new medication, but he never did. Since then, I haven’t heard anything and no one has checked in on me.
Overall, this experience was incredibly frustrating and concerning. I would not recommend this office based on how everything was handled.
Horrible experience across the board with Dr. W. He’s pompous and made my husbands feet worse after spending so much time and money. On top of that, they double charge you for an office visit AND the treatment, a foot scan isn’t included in the $600 orthotic charge. Definitely do not recommend.
Reply from Raleigh Foot & Ankle Specialists
Hello, thank you for your feedback. Your experience does not match the level of excellence we demand from our customer service. We would like the opportunity to resolve your issue. In concern for your privacy please reach out to our office and we will be in touch.
Was very pleased with the surgical process to permanently take care of in grown toenails. The process was quick and the care was personal.
Reply from Raleigh Foot & Ankle Specialists
Thank you so much for taking the time to leave us such a positive review!
Good information but staff does not communicate when doctor is running late so you’re left just waiting. Doctor Woelffer provides a thorough explanation of solutions and answers all questions.
Reply from Raleigh Foot & Ankle Specialists
Thank you for taking the time to share your feedback with us. We take your comments seriously and will evaluate opportunities to improve.
Dr. Grant and his staff are absolutely fantastic! Everyone is so nice and helpful, and the waits are always very short. Dr Grant himself is extremely kind and knowledgeable and I’m confident he can give you the care you need. No need to look around for any other podiatrist, he is the best. Will absolutely be visiting with any other specialist needs that I have.
Nice welcome from women from receptionists, All staff nice.
Reply from Raleigh Foot & Ankle Specialists
2026.02.09
Thank you so much for taking the time to leave us such a wonderful review!
Very difficult to get a hold of a live person if you have questions following your appointment. It routes to a call center and are long hold times.
Saw Dr. Smith here for an ingrown that was paining me and he did such an awesome job with my removal procedure and follow up. He is very kind, knowledgeable, and awesome at what he does. He knows what he’s doing and he’s a provider you can really trust, which is so important. Everyone I interacted with here is really kind and nice. This place has positive vibes all around which puts patients at ease. I will go back here in years to come if I have anything I need!
Reply from Raleigh Foot & Ankle Specialists
2026.02.09
Thank you so much for taking the time to share your wonderful experience with us!
I have Diabetes and I have to have regular checkups on my feet to make sure I do not get Diabetic ulcers. Dr. Dougherty is very friendly and professional and his staff are the same as well. I feel he and his staff take great care of my feet and I would recommend Dr. Dougherty to anyone needing foot care in the Henderson Louisburg Warrenton or Oxford area.
Reply from Raleigh Foot & Ankle Specialists
Thank you so much for taking the time to share your experience with us.
Good
Reply from Raleigh Foot & Ankle Specialists
Thank you so much for taking the time to leave us a review.
The front desk staff is very explicable. Wait time was very minimal. Dr. Woefler was straight to the issue and a plan. Nurses, compassionate, listened and scribed efficiently.
The entire experience by all was exceptional and satisfying. I had been to other specialist since July, to be told that they can’t help me. Within an hour I had a diagnosis, a plan and out the door.
Reply from Raleigh Foot & Ankle Specialists
2026.02.09
Thank you so much for taking the time to share your experience!
While I dearly miss the podiatry practice I treated for 10 years in West Chester PA, I'm happy to say that from the front door to checkout, Customer care was great and Dr. Grant did a wonderful job with my feet. He is personable and engaging!