Great experience, issue handled promptly. Great service
What customers say about RaceChip
Recent reviews
I've been a customer since 2015 and have always felt like part of the family. All the staff are friendly and helpful. This time around, Jeff was the Knight In Shining Armor, Jeff took the time to explain every part of the process and ensured the process had minimal impact throughout. Thanks again guys for the great after sales service, keep up the good work!
Excellent service and friendly staff, very informative and approachable. Willingness to support and accommodate on short timing request. Definitely customer focused and service oriented.
Looking forward to my next experience.
Absolutely amazing experience with RaceChip Tuning!
From the very beginning, the communication was outstanding. Every question I had was answered quickly, clearly, and professionally, and the whole process felt smooth and easy. You can really tell they care about their customers and making sure you’re happy with the product.
The RaceChip box itself has completely exceeded my expectations. The difference in the car is immediately noticeable — stronger acceleration, better throttle response, and a much more enjoyable driving experience overall. The car feels sharper, more responsive, and noticeably more powerful while still feeling smooth and refined.
Installation was straightforward, the quality of the unit is excellent, and it does exactly what RaceChip says it will do.
I’m extremely happy with both the product and the service. If you’re thinking about getting a RaceChip for your car, I can definitely recommend them based on my experience. Fantastic communication, fantastic product, and a noticeable improvement in performance. 10/10!
Great service from Apex sales, Highly recommended!
5-Star Review
This was my second purchase from KW, and once again Jeff delivered exceptional service.
His product knowledge was spot on, and the H.A.S. KW springs have completely transformed my BMW M6. The ride comfort, handling and stance are exactly what I was hoping for, striking the perfect balance between performance and everyday usability.
What really stood out was Jeff going above and beyond by arranging overnight delivery to ensure I received the springs before my road trip. That level of customer service is rare these days.
If you're considering KW products, I highly recommend speaking to Jeff. His expertise, honest advice, and commitment to customer satisfaction are second to none. He made the entire experience effortless from start to finish.
Really kind! Thanks
Thanks. Took the Amarok to Glendale on a long dirt road. I can definitely tell the difference. The van feels much more stable and comfort. High speed covering is also much better. Thanks and thank all 🙁 🙏👍🏽
The support and service at Apex was great
Keep up the good work Jeff
Highly recommended! If you're looking for quality suspension products backed by proper knowledge and exceptional service, Apex Road & Trail is the place to go...
Hey Race Chip SA
Just a quick thank you for the awesome service!
Special thanks to Jeff from Apex-super helpful and so knowledgeable.
I love my Race Chip on my GAC Emzoom GS3.More power better fuel economy and it does exactly what you guys advertise.
Thanks again team and Jeff you a legend
Thanks
Luchi Da Camara
Jeff was really amazing!
He helped me through every step of the way and was really attentive to every detail to insure a correct installation
Excellent service and would recommend it to everyone
Absolutely fantastic service from RaceChip! From start to finish, the whole process was smooth and professional. Their response times were incredibly quick, and every question I had was answered clearly and patiently.
Just would like to thank Jeff who went out of his way to make sure my harness required for my car was delivered on time all the way from Germany. Awesome service!! I would recommend anybody not to have any doubts with service delivery and outstanding customer service . Great job!!!
From the first call to Jeff I found the service to be excellent. All my questions were answered promptly and in detail. The instructions that were supplied for my Range Rover SVR were very helpfull. My GTS Black was reprogrammed in about 10 minutes and has made a noticeable difference. I am extremely happy with the product and the exceptional service I received.
Customer service continues to amaze me wish there was a way to go past 5 stars these guys are easy going and full of respect keep it up
Reply from RaceChip
2020.10.07
Hi Rakesh, thank you for your positive feedback.
Frequently asked questions about RaceChip
How many reviews does RaceChip have?
RaceChip has 874 reviews on Trustindex, collected from Google and Trustindex.
What is RaceChip's average rating?
RaceChip is rated 4.9 out of 5 based on 874 reviews. 96% of reviewers gave five stars.
Are RaceChip reviews verified?
Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.
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Use the "Write a review" button on this page to share your own experience with RaceChip.