Thank you. Your customer service is unmatched. Not only do you address the issues requested, but also take the time to find and address others that hadn't been found and reported on. On top of that you take the time to talk about, teach, and show new home owner's about future issues, ie: draining water out of the sprinkler system so it doesn't freeze during winter to avoid costly repairs. Thank you all for your hard work and care.
Working with Michael made the process of getting everything touched up and fixed after the house was done very easy. During the building of the home the communication could have been better. We felt like whenever we were asking for answers for something they would say they would get back to us but we didn’t know when to expect those answers and had to keep following up with them about it. Then there’s just miscommunication on both sides with what you want with designs that would become too late to change later without paying more which wasn’t always their fault, just a warning to future home builders to make sure you’re very specific about what you want.
Overall a good builder providing an opportunity to cut down on your mortgage with a nice ADU that comes with your home.
We loved our experience working with R5, especially working with Sunny. She helped navigate every challenge and went way more than above and beyond to help us, work with and stay in our budget, and help keep everything on track and work with our previous home selling timeline. I cannot reccomend R5 enough. We LOVE our home.
My wife and I had a wonderful time working with R5. We were incredibly pleased with how focused they were on us and helping us build the home of our dreams. They were incredibly attentive and willing to work with us. Unfortunately, as things happen, we had to back out of our contract. While other companies may have kept our earnest money, R5 was incredibly understanding and released all funds that we had contributed back to us. They wished us well and showed genuine hope for us to find a great home. If we ever get the chance to work with R5 again we would do so in a heartbeat. Great company, wonderful experience!
Afsaneh and her team have gone beyond even the highest standard of customer care. You are treated like family. We give our best possible recommendation as we feel grateful for the professionalism, ethics, and attentiveness to our needs and wishes throughout every step of the process! You will not find better service!
I’ve worked with R5 on a number of homes and have always been impressed! My clients walked away happy every time. The build time was exceptional- I couldn’t believe we could get the home completed so quickly, with no extensions. I had great communication with the agents and Jeff, the superintendent of the builds, was so great to work with. He answered all our questions and took care of concerns quickly. Totally recommend!
I am a real estate agent that represented a buyer in a transaction where R5 Homes built their home. R5 was very professional and did what they said they would do throughout the entire process. They stayed on time and communicated the entire way through. The quality was also there with workmanship and finishes. It was such a refreshing and positive experience. I definitely give 5 stars to R5 Homes!
We’re building a Silk! a massive 2-story house with enough room for my family. I love the living area and office, The kids toy room now is gonna be the guest room. The basement. It's a luxury rental space with its own entrance and we already have renters so I can get help with the mortgage. Totally recommend it! The R5 homes guys have been awesome to work with
We are currently building a home with R5 homes and have really appreciated every step of the way. We have loved their communication, response times, attention to detail and transparency. We had a few requests to change things during the project and because of how fast they respond we had no set backs and are still on schedule to close on time. Thank you!!!
Reply from R5 Homes - Lone Tree
2023.07.27
Samantha, we are so thrilled you are enjoying the process of building with us. We love having you as a partner in the build and are excited to deliver 'Your Home Built Your Way!"