Quality Auto Body Reviews

Michael Ku-DiPietro 2026.05.01

     

I’ve had a couple quality experiences with Quality Auto Body over the years, and appreciate the care they’ve taken of our vehicles. There is an issue that I had been waiting to fix for awhile - as soon as I stopped by for the initial visit, they inspected, advised, and quoted the cost to repair within a couple days. After the part arrived a week later, I scheduled time to come in and they completed the service promptly. This service level and ease of getting work done aligns with all my past experiences here.

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Reply from Quality Auto Body

Thank you, Michael, for your kind review and for trusting Quality Auto Body with your vehicles over the years. We’re glad our prompt inspection, clear estimate, and timely repair made the process easy for you. We appreciate your continued support and look forward to helping with any future needs.

Chris Spencer 2026.04.30

     

I’ve been coming to Quality for years. I recently had my ‘15 Nissan repaired and the car looked new again upon pickup. The turn around time for the repairs was very good. Highly recommend. Jessica was very helpful with scheduling and kept me informed throughout the repair process.

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Reply from Quality Auto Body

Thank you, Chris, for your continued trust in Quality. We're glad your '15 Nissan came back looking like new and that our turnaround time and communications met your expectations. Jessica will be happy to hear she was helpful. We appreciate the recommendation and look forward to serving you again.

Hoang Nguyen 2026.04.11

     

Got my car fixed and looking brand new within a week! Joseph with his team done a great job! SUPERB!!!!

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Reply from Quality Auto Body

Hoang, thank you for the 5-star review! We’re thrilled Joseph and the team got your car looking brand new so quickly. We appreciate your kind words and are glad you had a superb experience. Please reach out anytime for future service or questions.

Alec Geis 2026.03.18

     

Great Job fixing up my car after my fender bender

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Reply from Quality Auto Body

Thanks for the great review, Alec — we’re glad we could get your car back in shape after the fender bender. If you need anything else or have questions about the repair, just give us a call. Drive safe!

A I 2026.03.11

     

Joseph, I am writing to convey my utmost satisfaction with the recent service we received. The entire process, from our initial engagement through to its successful completion, was executed with remarkable fluidity and efficiency. We were particularly impressed by the consistently high level of professionalism, promptness, and approachable demeanor demonstrated by your team. Their dedication ensured a truly seamless and positive experience throughout. The exceptional standard of service provided unequivocally merits our highest commendation. We will enthusiastically recommend your services to our colleagues and network. Thank you again for delivering such an amazing experience.

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Reply from Quality Auto Body

Thank you for your glowing review and for entrusting Joseph and our team with your project. We're thrilled to hear the process felt seamless and that our team was professional, prompt, and approachable. Your high commendation and willingness to recommend us mean a great deal to everyone here. We look forward to supporting you and your colleagues again.

Jennifer Nguyen 2026.03.09

     

I highly recommend this shop! The whole process was easy and everything was done on time. When I picked up my car, it was fixed perfectly and looked so clean and shiny, I think they gave the deep clean 🧼 . My car looks awesome! Thank you for giving the great job ! 👏

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Reply from Quality Auto Body

Thank you so much for the recommendation, Jennifer! We’re thrilled the process was easy, finished on time, and that your car came back looking perfect and shining. We appreciate you noticing the deep clean and your kind words. We look forward to helping you again whenever you need us.

Rosa 2026.03.04

     

My wheel liner flew off when I was driving in the highway. I ordered one online horrible didn’t even fit. I came to them. They were very nice. Larry gave me an estimate quickly and ordered the part .came to drop off my car. It was fixed immediately and the price was great. Thank you 🙏🏻

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Reply from Quality Auto Body

Rosa, a wheel liner that wouldn't fit and then finding someone who could get it sorted out on the spot — that's exactly the kind of problem we're happy to solve. We're glad you found us and that we could take care of it quickly. Don't hesitate to come back anytime.

Magic Man 2026.02.16

     

Took my CRV here to get a quote for repair due to some minor damage to the drivers side front end. Was nice they didn't require an appointment to have them look it over. When I arrived for a quote, they came right out, looked it over and said I'd have a quote by the end of the day. I received the quote a few hours later via email. Price was great so I decided to pull the trigger and get the repair. I paid out of pocket cause my deductible is $1K and repair came in under that which was great. They ordered the required parts and when all the parts came in, i dropped the car off. They did an amazing job. The goal everyone wants is not to be able tell your car was damaged and they did that. If you have a choice on where your car gets body work done, give Quality Auto Body a shot. You won't be disappointed!

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Reply from Quality Auto Body

We appreciate you coming in for a quote and we're glad the process felt straightforward. Honest assessments without pressure are how we've built our reputation over the years. If you decide to move forward with the repair we'll be here.

Sheryl Berndt 2026.02.13

     

Was referred through my insurance (Statefarm) and couldn’t be more pleased. People were great to work with and if in need I will be back!

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Reply from Quality Auto Body

Sheryl, a State Farm referral that turns into a great experience is exactly what we aim for with every insurance customer. We're glad the team made it easy and we'll be here if you ever need us again.

Lee M 2026.02.13

     

After damaging my BMW on some ice while backing out of my driveway, I was unsure whether or not to file an insurance claim. My State Farm agent referred me to you, and from the first phone call, your team was incredibly helpful. I especially appreciated being told I could come in for a look at the vehicle without needing an appointment. When I arrived, I was greeted by a friendly team member who quickly assessed the damage. I was relieved to be advised that it was a simple bumper repair that would cost less than my deductible, making an insurance claim unnecessary. The estimate was very reasonable, and the option to drop off my car after hours was extremely helpful for my work schedule. My car was fixed within just a few hours, and I was back on the road the same day. Many thanks to the entire team for the wonderful experience and professional service.

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Reply from Quality Auto Body

Lee, weighing the insurance decision on a BMW is stressful and we're glad we could walk you through it clearly so you could make the right call for your situation. That's the kind of honest guidance every customer deserves. Thank you for trusting us with it.

Happy Customer 2026.02.12

     

Dear Quality Auto Body Team, I am writing to express how happy I am with the repairs I recently received at your shop. I was referred to you by my insurance company, State Farm, and I was very impressed that your team set me up with an appointment the same day you received my claim information. By pre-ordering the necessary parts prior to my appointment, you significantly minimized the time I was without my vehicle. Since I do not have rental coverage, I truly appreciated this efficiency. While I was told the repairs would take about five days, I was thrilled to have my car back in just three. If I am ever in need of auto body work again, Quality Auto Body will certainly be my go-to place. Thanks to everyone at QAB for the great service

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Reply from Quality Auto Body

Thank you so much for the wonderful review! We're thrilled we could get you taken care of quickly and minimize the time you were without your vehicle. Pre-ordering parts ahead of your appointment is something we prioritize specifically for situations like yours, so it's great to hear it made a real difference. We truly appreciate the kind words and look forward to being here for you whenever you need us!

John Nguyen 2026.01.13

     

I was directed to this bodyshop by State Farm stating they would get my 22’ Civic back to 90-95% of the initial condition (which is almost like-new off the lot with 6.6k miles), however they kept messing it up. My car had many issues such as loose gaps almost everywhere, taillights weren’t sealed properly, and the bodywork wasn’t symmetrical (especially in the front where the left side bumper bulges out more than the right), left rear reflector was loose/out of socket (I fixed it by pushing it back in). I had a good experience talking to the front staff, but the bodyshop guy (Barry?) kept speaking in an unprofessional manner when I pointed out these errors and deflected anything I stated saying stuff like “your car wasn’t perfect off the lot”, but it definitely looked like a new car initially minus the dings I’ve given to it (scratches on rims, small dings on the side, bit of tear on the rubber tires). Please refer to photos for a better look at their work after a second visit - although the pics look better than what I see in-person

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Reply from Quality Auto Body

Thank you for sharing your feedback, John. We're sorry to hear the repairs didn't meet your expectations and we take concerns about workmanship very seriously. We'd like the opportunity to make this right — please give us a call at (703) 591-6090 so we can discuss this further.

CL TB 2026.01.03

     

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Reply from Quality Auto Body

Thank you for the five stars — we appreciate it! Don't hesitate to stop by or reach out if you ever need us.

Bill P. 2025.12.24

     

Verified

Outstanding work on my 11 year old Ford. The job was complete within 4 days. Highly recommended.

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mario berrios 2025.12.14

     

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Reply from Quality Auto Body

Thanks for the great review!

David L. 2025.11.29

     

Verified

Award-winning paint and body work! Recently, my 1954 Chevy Pickup won "Best of Show (Modified Truck)" in the professionally judged Antique Automobile Club of America (AACA) competition. There were over 500 cars and trucks in the competition, so this is quite an honor. The judges were impressed by the paint and flawless body work -- all done by Chris and his team at Quality Auto Body. This is my #1 go-to automotive paint and body shop!

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Wilson Chan 2025.09.08

     

We’ve unfortunately gotten into two separate accidents in the past 4 years but we have been lucky to find Quality Auto. They were professional, transparent about expected completion time, and left our car better than it was before! Great to have a good shop for a stressful event, one less thing to worry about!

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Reply from Quality Auto Body

Wilson, two accidents over four years and coming back to us both times is one of the greatest compliments we can receive. We're sorry you needed us twice but we're really gl

Sonya Hayes 2025.07.21

     

I have always had fantastic experiences with this repair shop. The body work is always top quality and they do stand by their work. I have obviously been a repeat customer -- this is the go to body shop in our household. (Also super convenient distance from Enterprise rental car. )

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Reply from Quality Auto Body

Sonya, top quality work and standing behind it is the standard we've always held ourselves to. Knowing you've consistently had fantastic experiences here means everything to the team. Thank you for sharing that and for continuing to trust us.

Ethel Cruz 2025.05.15

     

This is my go-to place whenever I need to get any repairs done on my car. I have brought it 3xs in the last 10 years working near this shop, and every single time they've been very professional. Scott does a great job at calling to give you updates on the repair. They take their time on their work but also make sure to give the car back in a reasonable time frame.

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Reply from Quality Auto Body

Ethel, three times over ten years is a relationship we're genuinely proud of. We'll always show up with the same level of care whether it's your first visit or your tenth. Thank you for the continued trust.

Nataly Cardoza 2025.04.18

     

This place originally comes off as professional but they very rude and unprofessional as soon as the ball is in their hands. I was having trouble getting my car there because I strictly work mondays and Tuesdays (im a RN) i asked if i could if could brig it in on a Wednesday and they straight up told me no. There was not even the attempt to work with me at one point the guy who runs the place stated “i don’t care thats not my problem” and said thet could do it but they get graded on hoe long the car is in the shop so it inconvenienced him and the business. I had to use a sick day just to get my car fixed

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Reply from Quality Auto Body

We sincerely apologize for the experience you had, Nataly. Professionalism and clear communication are standards we hold ourselves to from start to finish and we clearly fell short here. Please reach out to us at (703) 591-6090 so we can address your concerns directly.