Prox Car Rental LLC Jumeirah - Luxury Car Rental JBR Dubai Reviews

Madhurima Sen 2025.11.28

     

Very disappointing experience with Prox Cars Dubai. The service was far below what was promised. There were unexpected charges, lack of clear communication, and overall very poor customer support. Transparency is a major issue — what you see on the website or during enquiry is not what you end up paying. I also noticed concerning internal management issues that clearly affect the service quality delivered to customers. When a company cannot maintain proper staff relations or professional ethics, not paying salary to employees, breaking contracts,.treating employees as slaves, customer experience suffers — and it shows here. For anyone considering renting from them, please be aware of the hidden charges and inconsistent service quality. I would strongly recommend choosing other well-established rental companies in Dubai.

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Reply from Prox Car Rental LLC Jumeirah - Luxury Car Rental JBR Dubai 2025.11.29

We are very sorry to hear that can you kindly share the dates you had rented a car from us and the type of car you had rented. As per our records we do not have a customer by the name of Sen.

Fabio Prado 2025.11.09

     

Good service, brand new cars!

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hengameh mohiti 2025.11.08

     

it was a really good exprience with the car it was clean and good

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Reply from Prox Car Rental LLC Jumeirah - Luxury Car Rental JBR Dubai 2025.11.08

Thank you so much for the fantastic 5-star review! 🌟 We're thrilled to hear you had a great experience with Prox Car Rental. Our team works hard to provide reliable vehicles and seamless service, so it's incredibly rewarding to know we delivered on that promise.

We truly appreciate your support and look forward to welcoming you back on your next journey. Safe travels and see you again soon!

Warm regards, The Prox Car Rental Team

Naif Al Mutairi 2025.11.02

     

Very nice appreciate kindly service

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Reply from Prox Car Rental LLC Jumeirah - Luxury Car Rental JBR Dubai 2025.11.08

Thank you so much for the fantastic 5-star review! 🌟 We're thrilled to hear you had a great experience with Prox Car Rental. Our team works hard to provide reliable vehicles and seamless service, so it's incredibly rewarding to know we delivered on that promise.

We truly appreciate your support and look forward to welcoming you back on your next journey. Safe travels and see you again soon!

Warm regards, The Prox Car Rental Team

emma ihaddaden 2025.11.02

     

I’m always happy with the experience I have with this company. I keep renting from them, and the service is consistently excellent. very professional, quick to respond, and everything runs smoothly every time.

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Reply from Prox Car Rental LLC Jumeirah - Luxury Car Rental JBR Dubai 2025.11.08

Thank you so much for the fantastic 5-star review! 🌟 We're thrilled to hear you had a great experience with Prox Car Rental. Our team works hard to provide reliable vehicles and seamless service, so it's incredibly rewarding to know we delivered on that promise.

We truly appreciate your support and look forward to welcoming you back on your next journey. Safe travels and see you again soon!

Warm regards, The Prox Car Rental Team

Jef Brouwers 2025.09.29

     

Good service! Nice cars! Would recommend ! Hotel drop off service is really handy

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Reply from Prox Car Rental LLC Jumeirah - Luxury Car Rental JBR Dubai 2024.09.26

Thank you for your kind words! We’re thrilled to hear that you enjoyed our service and the selection of cars. We're glad the hotel drop-off service made your experience more convenient. We always strive to provide the best car rental service in Dubai. We look forward to serving you again soon! If you ever need another car rental, don’t hesitate to reach out. Safe travels!

블랑 2025.09.22

     

I recently rented a car from Prox Car Rental for a 3-day trip, and overall, it was a smooth and hassle-free experience that exceeded my expectations. From pickup to drop-off, everything went off without a hitch, and I'd happily recommend them to anyone needing reliable wheels. The car itself was spotless—clean interior, no lingering odors, and it looked like it had just rolled off the lot. It drove like a dream, with no mechanical issues or surprises, which made navigating the city a breeze. Fuel efficiency was solid too, helping keep costs down. A standout part was the delivery: Farooq, the guy who brought the car to me, was an absolute pro. Friendly, punctual, and super helpful—he walked me through all the features, answered my questions without rushing, and even gave some local driving tips. It's rare to get that level of personal service these days, and it made me feel right at home from the start.

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Reply from Prox Car Rental LLC Jumeirah - Luxury Car Rental JBR Dubai 2025.09.22

Thank you for sharing your wonderful experience! We’re delighted to hear that everything went smoothly and that the car met your expectations in cleanliness, comfort, and performance. Providing hassle-free rentals and reliable vehicles is what we strive for, and it’s great to know we delivered. We truly appreciate your recommendation and look forward to serving you again on your next trip.

فيحان نايف 2025.09.21

     

هل مكتب التاجير يعمل ٢٤ ساعه ام له وقت عمل محدد؟

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Eren 2025.09.17

     

good service

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Marc T 2025.09.07

     

Great service from Farook at ProX Car Rental

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Suthesh Samuel 2025.09.06

     

Rented a 2026 BMW 521 M Power. We really enjoyed the car it was really comfortable and powerful definitely a drivers car will be back to drive more cars from them.

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Reply from Prox Car Rental LLC Jumeirah - Luxury Car Rental JBR Dubai 2025.09.08

Thank you for your feedback! We’re delighted you enjoyed driving the BMW 520i M Power. It’s one of our most popular luxury cars for rent in Dubai, known for its comfort and performance. We look forward to welcoming you back for another premium car rental experience in Dubai soon!

alshumais75 2025.09.04

     

Very good service and fast communication

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Reply from Prox Car Rental LLC Jumeirah - Luxury Car Rental JBR Dubai 2025.09.04

Thank you for your valuable feedback! We’re delighted to know you appreciated our service and prompt communication. Your satisfaction is our priority, and we look forward to serving you again.

Faisal Al Jasmi 2025.09.03

     

I rented the car ( honda zrv ) from prox car rental and it was a very good experience

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Reply from Prox Car Rental LLC Jumeirah - Luxury Car Rental JBR Dubai 2025.09.03

Thank you for choosing Prox Car Rental and for sharing your kind feedback! We’re glad to hear you had a great experience with the Honda ZRV. Our team always strives to provide comfortable, reliable cars and smooth service for every customer. We look forward to welcoming you again soon for your next drive in Dubai!

Khalifa Alsowaidi 2025.07.23

     

I rented audi a3 2025 from prox car rental more then 10 years im dealing with mr hassan and farook highly recommended to deal with them

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Reply from Prox Car Rental LLC Jumeirah - Luxury Car Rental JBR Dubai 2025.07.23

Thank you so much for your continued trust and support over the years! We're thrilled to hear you enjoyed the Audi A3 2025 and truly appreciate your kind words about Mr. Hassan and Mr. Farook. Looking forward to serving you again soon at Prox Car Rental JBR!

Abdullah alhuthail 2025.06.22

     

The cars we’ve rented were brand new cars, and Farook was very helpful and we are very thankful for him for making our vacation easier with those cars.

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Reply from Prox Car Rental LLC Jumeirah - Luxury Car Rental JBR Dubai 2025.06.24

Thank you for the great feedback! We're happy to hear our team helped make your vacation easier and that you enjoyed the brand-new cars. We look forward to serving you again on your next trip!

Mohammad Alhuthail 2025.06.22

     

Booked the GMC Yukon Elevation from Prox Jumeirah for a weekend getaway with friends in Abu Dhabi. From the moment I got in touch to when the SUV was delivered to my doorstep the service was fast and polite. The car itself was spacious super clean and felt like new. Interior was luxurious and everything worked perfectly. We drove it from Dubai to Abu Dhabi and the ride was smooth and strong even with a full car. It’s clear they maintain their fleet to high standards. Highly recommend Prox JBR if you need a premium car rental that delivers as promised.

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Reply from Prox Car Rental LLC Jumeirah - Luxury Car Rental JBR Dubai 2025.06.24

Thank you so much for the amazing review! We're thrilled you enjoyed the GMC Yukon Elevation and had a smooth, luxurious trip to Abu Dhabi. It's great to hear our team at Prox JBR delivered the premium service and quality you expected. We truly appreciate your recommendation and look forward to serving you again!

Talal Rahman 2025.05.19

     

Great service, good communication, I rented the car for 1 week and got a good deal. I made the reservation in the morning, and the car was delivered to my hotel free of charge. And also dropped the car at the airport free of charge to catch my flight. Mohammad made it super easy for me to rent this car.

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Reply from Prox Car Rental LLC Jumeirah - Luxury Car Rental JBR Dubai 2025.05.19

Dear Talal,

Thank you so much for choosing Prox Car Rental LLC Jumeirah! We're delighted to hear that you had a smooth and hassle-free rental experience. It's great to know our team was able to provide timely delivery to your hotel and a convenient airport drop-off. We truly appreciate your feedback and look forward to serving you again on your next trip to Dubai!

Warm regards,
Team Prox Car Rental

Maxim M 2025.05.17

     

They communicate promptly, issue and accept cars quickly, the cost is reasonable

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Reply from Prox Car Rental LLC Jumeirah - Luxury Car Rental JBR Dubai 2025.06.24

Thank you for your kind review! We're glad to hear you appreciated our quick communication, smooth car handover process, and reasonable pricing. We look forward to serving you again soon!

Marynka M 2025.05.15

     

I had rented a car with another organization and never saw the color because I do not have a credit card ................... I found Mohammed & Farook via Google, they were super responsive, adapted to me and my constraints, dropped the vehicle at my hotel and redeposited at the airport on return, answered all my questions with kindness (even the weirdest lol)! It's a good thing I found them! Iso rates compared to other organizations. With a range of vehicles from the simplest to the fanciest!

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Reply from Prox Car Rental LLC Jumeirah - Luxury Car Rental JBR Dubai 2025.05.15

Dear Maryanka,

Thank you so much for choosing us! We're delighted to hear that our team was able to accommodate your needs and make your car rental experience smooth and stress-free.

We understand that not having a credit card can make things tricky, so we're glad we could offer a flexible solution that worked for you. From hotel delivery to airport drop-off, it's always our goal to go the extra mile for our customers.
Your satisfaction means a lot to us, and we’re thrilled you appreciated our fair pricing and wide range of vehicles. We hope to welcome you again on your next visit to Dubai!

Warm regards,
Team Prox Car Rental

husain abbas 2025.04.22

     

I had a fantastic experience with Prox Cars Rental! If you're looking for monthly car rental in Dubai, especially around JBR, they are the best choice. They offer cheap monthly car rental deals with top-notch service. The car I rented was clean, fuel-efficient, and perfect for getting around the city. The booking process was super easy, and the team was very responsive and professional. Highly recommend Prox Cars for anyone in JBR looking for affordable and reliable long-term rentals!

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Reply from Prox Car Rental LLC Jumeirah - Luxury Car Rental JBR Dubai 2025.04.22

Thank you so much for your wonderful feedback! We're glad to hear you had a great experience with Prox Cars Rental, especially in the JBR area. Our team works hard to provide the best cheap monthly car rental in Dubai, and it's great to know we delivered! We truly appreciate your recommendation and look forward to serving you again soon. Drive safe and see you next time!