Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2025.11.02
Thank you for the great rating. We’re committed to providing professional, respectful service on every visit. Your feedback lets us know we’re on the right track.
Christine Desensi2026.06.09
Michael was efficient, professional and helpful by explaining everything and answering my questions. I would recommend him and this company to all my friends.
Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2020.02.12
Thank you very much Christine!
Bob Hurbanis2026.06.09
technicians installed professionally and explanation on use followed. Cleaned up everything afterwards. Over the last 11 years that Pro-tech has been servicing all of our needs EVERY technician very competent and professional They are the best. The management at the Winter Park location Jordan excellent
thank you
Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2026.06.09
Thank you so much for taking the time to leave a thoughtful review. We're thrilled to hear you had a great experience with our team. At Pro-Tech Air Conditioning & Plumbing Service, we take pride in providing dependable, high-quality home services across Winter Park and beyond.
Michael Lense2026.06.09
Jessuan was excellent, arriving on time. .
Completed the fault issue on the generator and explained what he found. Excellent service...
Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2025.07.03
Hi Michael Lense, Thank you very much for the wonderful review! We always strive to provide every customer with the best service possible. We appreciate you telling the world about us!
Bob D2026.06.09
Nick came out today for our semi-annual maintenance. I have found him to be very professional and thorough. I watched him perform our service, and he does a great job, and has a great attitude. He is definitely the best tech that we’ve ever had. I always request him to perform our service.
Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2024.07.08
Hi Bob Davis, Thank you very much for the wonderful review! We always strive to provide every customer with the best service possible. We appreciate you telling the world about us!
Earle Shulman2026.06.09
Great job, nice guy! Amos was very helpful and informative. It was a good experience.
Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2024.10.29
Earle Shulman, Thank you for choosing Pro-Tech - Orlando! We are so happy to hear you had a great experience with us. We love what we do and appreciate your support!
Steve Hoyas2026.06.09
Been A ProTech customer for 25+ year and have always been satisfied with thier service. Our service rep, Kevin, is outstanding.
As being an Air conditioning tech in the field for 15 plus years and doing the job how I would treat my own appliances. Anyone that uses this company make sure you get a second opinion because my parents had this company out at their house on June 7 2026 and a sales person and service tech with thirty plus years experience as he quoted tried to diagnose a system that wasn’t fully operational as a failed txv, and that their system had black mold. The diagnoses was taken place without the condenser fan motor running and they tried to sell them a brand new system for 20,000 dollars. When I actually question their techs diagnostic skills he could not give me a straight answer back all he could do was stammer. They ended up getting a second company out there to come out and replace the capacitor and their system is cooling again perfectly. So please make sure that you aren’t getting scammed by this company. Please get a second opinion there are real techs out there and not just companies trying to sell you a system. A real tech would’ve caught that and made sure to get a repeat customer instead I am hoping their service manager puts his foot in some people’s behinds and cleans up house. They can do and should do better please stop making real HAVC Techs look like hacks because of your shady practices
Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2026.06.09
We’re sorry your recent service with Pro-Tech Air Conditioning & Plumbing Service didn’t reflect the level of quality and professionalism we aim for. If you'd like to speak with our team about resolving this, please reach out to +1 407-565-7844.
Cindy2026.06.08
It's 12:31 a.m. on Monday and we're cool again and happy! We had an issue with our A/C unit on a Sunday night (why can't it be at 10 am on a Tuesday?) After calling several other companies, Dylan from Pro-Tech came out and helped us out!!! We have little kids and it was important for us to get it back up and running asap. We appreciate the service and priority this company provided and Dylan was very friendly, professional and solved our issue. Highly recommend!
Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2026.06.08
Your feedback is sincerely appreciated. We’re proud to be a trusted name in home services here in Winter Park, and it’s customers like you who keep us motivated to improve every day. Thank you for choosing Pro-Tech Air Conditioning & Plumbing Service.
alex mayers2026.06.08
Luis was great. Professional and extremely informative
Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2026.06.08
It means a lot to hear that our team made a positive impression. At Pro-Tech Air Conditioning & Plumbing Service, we believe great service is built on clear communication, honest work, and respect for your home. Thanks again for the kind words!
Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2026.06.07
Thank you for sharing your experience! We know how important it is to have a team you can rely on, and we’re honored to be that team for you. The crew at Pro-Tech Air Conditioning & Plumbing Service is proud to provide top-quality service across Winter Park.
Patrick Caro2026.06.06
Michael was here and he diagnosed and got our unit back up and running. He is a great technician
Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2026.06.07
We’re so grateful for your thoughtful feedback. At Pro-Tech Air Conditioning & Plumbing Service, we aim to make every service call stress-free and reliable. Thank you for trusting us with your home service needs in Winter Park — we’re always here when you need us.
Harry B2026.06.06
Great service and very informative and detailed work done with pictures. Technician were Brian and Tim. Highly recommend the team.
Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2026.06.06
Thank you for taking the time to leave a review. Our team at Pro-Tech Air Conditioning & Plumbing Service is passionate about delivering dependable home services, and it’s great to know your experience reflected that. We’re proud to serve the Winter Park community with professionalism and care.
Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2026.06.06
We’re grateful for the great rating and the chance to work with you. Our team takes pride in delivering high-quality service with a focus on reliability, respect, and results.
pastry guy2026.06.05
Raymond was very thorough in inspecting my HVAC unit for issues I was having, even checking the unit outside. He showed me every step of the inspection and was very honest with the diagnosis. Great company
Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2026.06.06
We’re so glad to hear you had a positive experience! At Pro-Tech Air Conditioning & Plumbing Service, we believe in doing the job right the first time, with transparency, care, and expert service. Thank you for choosing us!
JS Morris2026.06.05
My wife bought me a gas grill for Father’s Day. I have no experience with gas grills, so I contacted Pro-Tech for assistance. They got everything set up and tested in the same day!
Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2026.06.05
We really appreciate your kind words and detailed feedback. Our team works hard to deliver trusted home service, and it’s great to know that commitment came through during your visit. Thank you for choosing Pro-Tech Air Conditioning & Plumbing Service.
marj waggy2026.06.05
Ac wasn’t cooling well. Called at noon had someone out by 230pm same day. Cleaned the drain did a complete diagnostic and problem fixed. Cost was 00 due to extended warranty. Would definitely recommend.
Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2026.06.04
Your kind words mean the world to us. We know you have choices when it comes to home service providers, and we’re honored you chose Pro-Tech Air Conditioning & Plumbing Service. Thank you for the review and continued support.
Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2026.06.05
We’re thankful for your review. The team at Pro-Tech Air Conditioning & Plumbing Service values every opportunity to serve customers in Winter Park, and your support means a lot.
Gary Nossaman2026.06.05
Great service by Eric excellent communication throughout the process. Thank you Eric!
Reply from Pro-Tech Air Conditioning & Plumbing Service, Inc2026.06.04
We’re honored by your kind words. Thank you for letting us know that the service met your expectations. Pro-Tech Air Conditioning & Plumbing Service is proud to be a trusted home service provider here in Winter Park.
Betty Chandler2026.06.05
Andre did a great job. Very respectful of our house and of us.