Jack was very helpful in diagnosing and repairing the issue I had with my iPhone 14 Pro.
I called and spoke to him over the phone, describing what had happened and the issues I was having with my phone, and he gave me a list of possible issues that could be wrong. He was also transparent about the potential costs of repairing the phone, which I appreciated.
Jack set up an appointment time later in the day. I showed up to his office, which was located in a nice building, and he took a look at the phone, asked a few questions, and opened up my phone. He came across as professional, experienced, and knowledgeable about iPhone repair. Within several minutes of tinkering he diagnosed the issue and proposed the repair plan along with some costs. I was even able to add on a battery replacement.
Jack told me how long it would take and is even able to contact you via text message about the status of your repair.
When I received my phone it was working properly again and had a new battery! Jack even provided me with a new screen protector and iPhone case.
I would recommend you to come to Jack for matters relating to iPhone repair.
Quick, easy, and reliable fix!! It took less than 30 min and everything was an easy transaction. I needed a battery replacement and it was decently priced! They have differently priced battery items, such as a genuine Apple part or a certified aftermarket part. Jack, the store owner, showed the verification that the battery part is authentic. Any questions or concerns I had were explained and he is very knowledgeable. Additionally, if you need any accessories or gadgets, he had a wide variety of pieces priced well. The website is well organized and easy to use as well.
Quick, easy, and reliable fix!! It took less than 30 min and everything was an easy transaction. I needed a battery replacement and it was decently priced! They have differently priced battery items, such as a genuine Apple part or a certified aftermarket part. Jack, the store owner, showed the verification that the battery part is authentic. Any questions or concerns I had were explained and he is very knowledgeable. Additionally, if you need any accessories or gadgets, he had a wide variety of pieces priced well. The website is well organized and easy to use as well.
I've brought two iPads to Pro iPhone Repair and they were repaired well and quick. I made the mistake to have one repair somewhere and that screen broke in a two weeks and had to return to Pro iPhone Repair to re-repair it. Highly recommended.
I had the earpiece speaker repaired on my iPhone 13 Pro Max a device I really like and wanted to keep because of its solid performance and Sentrix functionalities. I was surprised that most repair shops either wouldn’t take on the job or said they didn’t carry the part.
Pro iPhone Repair in Glendale stepped up without hesitation. They handled the repair efficiently and professionally, and the quality of the work shows. Everything was documented clearly at checkout, and they backed the repair with a warranty, which gave me extra peace of mind.
It’s rare to find a shop willing and able to tackle jobs others turn away. Highly recommend.
I can’t recommend Jack enough at the iPhone Repair shop in Wendell! My iPhone’s back camera was acting up; the focus mechanism was shaking, though the camera motor was still enabled. Jack took the time to thoroughly explain the situation, detailing how all three lenses are a complete component and why a replacement was the only way to permanently fix the issue.
He assured me the repair was backed by a lifetime warranty, and true to his word, my phone is now fully restored and working perfectly. Even though I’ve since upgraded to a new iPhone 16 Pro Max, I have complete trust in this shop’s professionalism and the level of detail Jack puts into explaining the repairs to customers. If you want reliable service and someone who really knows their craft, this is the place to go!
As funny as it is, three different colleagues and family members all independently recommended the same repair shop — and sure enough, every single one pointed me to Pro iPhone Repair in Glendale. Clearly, great minds think alike!
I specifically worked with Jack the technician, and he did an amazing job repairing the back of my iPhone 15 Pro using an original Apple replacement part. The repair looks flawless, guarantees full functionality, and keeps my device in pristine condition for future trade-ins — something that’s hard to find at many other shops.
Pro iPhone Repair is one of the few service shops that carries Apple original parts through the official service program, and it really shows in the quality and care they provide. I’m so glad I found them, and for anyone looking, they’re conveniently located in downtown Glendale right next to Raffi’s Place. Highly recommend — this is hands-down the go-to spot for iPhone repairs!
As an iPhone user, cracking the screen on my iPhone 16 Pro was painful especially knowing how expensive and time-consuming repairs can be. I compared my options, including the Apple Store at the Glendale Galleria and scheduling through the Genius Bar, but the wait times and overall process just didn’t work for my schedule.
That’s when I went back to Pro iPhone Repair in Glendale, and I’m glad I did. The repair was handled professionally and to the same high standards you’d expect from Apple. The screen looks flawless perfect clarity, responsiveness, and finish. You honestly wouldn’t know it was ever cracked.
What really stood out was the turnaround time. It was significantly quicker than what I was quoted at the Apple Store, and the appointment-based system made everything smooth and efficient.
If you’re weighing your options between the Genius Bar and a trusted local expert, Pro iPhone Repair in Glendale delivers top-tier quality with a much faster, hassle-free experience. Highly recommended.
I brought my phone into Pro iPhone Repair in Glendale for what I thought might be a major audio issue. The sound had become muffled, and several other repair shops I called immediately suggested replacing parts at a very high cost.
Thankfully, that wasn’t the case here. Jack, the technician, took the time to properly inspect my device and determined it simply needed a thorough professional cleaning — especially the earpiece and speaker mesh grills. The difference was immediate. My audio sounds clear and strong again, and it honestly feels like it extended the life of my phone.
The service was very affordable and completed in a timely manner. On top of that, the shop carries upscale accessories and quality cases, and they installed a high-quality screen protector for me perfectly before I left.
Honest diagnostics, fair pricing, and professional service — I’m very thankful I found Pro iPhone Repair in Glendale.