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Reviews ( 23 )
Geoffrey Griggs
2024.11.01
Great - very helpful!
Dear Geoffrey
Thank you so much for your positive feedback! We’re delighted to hear that you found our lifetime mortgage service very helpful.
The Prime Lifetime team always strives to provide clear guidance and personalised solutions, helping clients unlock the value in their homes with confidence. If you have any more questions about equity release or need further assistance in the future, we’re here to support you. Thanks again for choosing Prime Lifetime.
Tony King
2024.10.12
Desmond O'Hara was professional, efficient, friendly and very provided a very fast service - would recommend most highly.
Dear Tony, thank you so much for your kind words and recommendation!
We're thrilled to hear that Desmond provided a professional, friendly, and efficient service. At Prime Lifetime, we always aim to offer a fast and seamless experience, especially when it comes to important financial decisions like later life lending and equity release.
We're glad we could assist you and look forward to helping more clients like yourselves in the future. If you have any further questions or need additional support, please don’t hesitate to reach out and we look forward to your annual review.
Best Regards
Prime Lifetime. Registered Equity Release Council Member Number 3523
wayne kidley
2024.10.10
i do not give a reviews ? thank you to all of team at prime lifetime ? they wear so on the ball ? all was easy going ? it Header going Shoping and try to pack your car on a sat day ?? i would give them 10 stars ? Wayne from Essex
Hi Wayne, thank you so much for your kind words and for taking the time to leave such a positive review, especially since you don’t usually write them! We’re delighted to hear that your equity release process with Prime Lifetime was smooth and hassle-free.
Our team is committed to making equity release and lifetime mortgages as simple and straightforward as possible, so it’s great to know we hit the mark for you.
We really appreciate your support and 10-star rating in spirit!! If you ever have any further questions about equity release or need assistance in the future, don’t hesitate to reach out and we look forward to your annual review.
Ian Sayce
2024.10.10
Prime lifetime was easy to got on with. Kept everything simple and straight forward. Always someone to help when needed. and kept in touch when when appointments were due
Dear Ian
Thank you for your feedback! We're delighted to hear that you found Prime Lifetime easy to work with and that our team kept everything simple and straightforward.
We strive to make the process of later life lending and equity release as smooth as possible, ensuring support is always available when needed. Staying in touch with our clients is key, and we're glad you felt well-informed throughout. If you have any further questions or need assistance in the future, we’re here to help and we look forward to your annual review.
Best Regards
Prime Lifetime. Registered Equity Release Council Member Number 3523
martin manning
2024.10.04
Hi Martin
Thank you so much for the 5-star rating! We're thrilled that you had a positive experience with Prime Lifetime. It's wonderful to know you're satisfied with our equity release services. If you ever have any questions about releasing equity or want to explore further options, feel free to reach out.
We're always here to assist and look forward to your annual review and if there’s anything required meantime, please don’t hesitate to make contact.
john withers
2024.09.30
Desmond was really helpful from start to finish,kept us updated throughtout the whole transaction, If we could it would be a 10 star
from us
Dear John, thank you for your fantastic feedback! We're delighted to hear that Desmond provided helpful and consistent support throughout your equity release process. Keeping our clients updated and ensuring a smooth transaction is our top priority. If you ever have any further questions about equity release or need additional assistance, we’re here to help and look forward to your Prime Lifetime annual review We truly appreciate your 10-star rating!
shelia cookson
2024.08.28
Desmond was so very very helpful could not fault a very genuine person who wanted to help us sort out our equity release he could not have helped us any more would certainly recommend your firm to all our friends who want to take equity out so very very helpful
Dear Sheila
Thank you so much for your kind words and review!
We are delighted to hear that Desmond was able to assist you with your equity release journey. At Prime Lifetime, we pride ourselves on providing genuine, personalised support to help all our clients navigate the equity release process with confidence.
It's wonderful to know that Desmond’s dedication made such a positive impact. Your recommendation means the world to us, and we’re here to support you and your friends every step of the way when considering taking equity out of your home.
Thank you again for choosing Prime Lifetime.
Cheryl George
2024.08.23
The people who have looked after me during the process of getting my equity loan have been very helpful and did it great for me
Dear Cheryl, thank you so much for your positive feedback!
We’re delighted to hear that you found our team at Prime Lifetime helpful throughout your Equity Release process. Our goal is to make obtaining an equity release as smooth and stress-free as possible, and it’s great to know that we delivered that experience for you.
If you have any more questions or need further assistance, please don’t hesitate to reach out and we have our 24/7 virtual assistance AskAnna available even when the office is closed; just check out our website.
Your satisfaction is our top priority, and we're here to help every step of the way!
Anne Philpot
2024.08.20
I would recommend you use this company and Des O'Hara all day long. He was so helpful and his advice and information he provided was 100% on point. Without him I would not have been able to move to my forever home. Thank you.
Dear Anne, Thank you for your fantastic review! We're delighted to hear that Des and the team were able to assist you in moving to your forever home through our equity release services. It’s great to know that the advice and information provided were spot on and made a real difference for you and Steve. Your recommendation means the world to us. If you ever need further support or have any questions in the future, we're always here to help!
Glyn Gordon
2024.08.07
Very helpful in giving us all the information of how they work and the follow up when it is done . This is done with a personal touch.Also peace of mind knowing that help is on the end of a phone
Dear Glyn, thank you so much for your thoughtful review! We're delighted to hear that you found our equity release services helpful and that the information we provided made the process clear. At Prime Lifetime our goal is to ensure you feel confident and informed, and we're glad our personal touch and follow-up met your expectations. Your peace of mind is important to us, and it's great to know that you feel supported by our team. We're always just a phone call away if you have any more questions about equity release or lifetime mortgages.
Mike Barker
2024.08.06
A First Class, exceptionally fast and professional service.
Desmond is highly skilled in ensuring the customer is kept informed at all stages of the process and he made sure we had received all documents, we understood them and we were able to continue the process in an informed and comfortable manner. He gets a 10 out of 10 from us and could not have helped more!
Communications were always prompt and we were kept up to date with the whole process from the start to finish and even a post completion check phone call to ensure that we were completely happy with how things had been dealt with and if was anything else that we required.
A very smooth and quick service and a great experience!
THANK YOU !!!
Dear Mike
Thank you so much for your kind review!
We are thrilled to hear that you had such a positive experience with our service. We’re delighted that Desmond’s efforts to keep you informed and comfortable throughout the process were appreciated. Your words about prompt communication and smooth service mean a lot to us.
At Prime Lifetime we strive to provide a seamless and efficient experience for all our clients. It’s fantastic to know that our efforts to deliver a first-class, fast, and professional service have met your expectations. We aim to be leaders in equity release advice, ensuring that our clients are well-informed and satisfied every step of the way.
Your satisfaction is our top priority, and it's great to hear that we achieved that for you. Should you need any further assistance with equity release, lifetime mortgages, or any other financial solution in the future, please don't hesitate to reach out.
Thank you once again for your kind feedback and for choosing Prime Lifetime.
Stephen H
2024.07.23
Desmond has been so helpful and he guided us through the whole process. No pressure and full explanation in plain English from our initial enquiry through to completion. Thank you.
Dear Stephen, thank you so much for your kind review! We're thrilled to hear that Desmond was able to guide you smoothly through the equity release process. We pride ourselves on providing clear, pressure-free assistance, and it's wonderful to know that Desmond explained everything about releasing equity from your home in plain English from start to finish. Your gratitude means a lot to us, we're here to help and if you have any further questions or need assistance with lifetime mortgages or any other equity release solutions in the future. Thank you again!
Grace Kowalewski
2024.07.23
Excellent,professional service,extremely good communication.
Des was always pleasant,polite and helpful.
He is very knowledgeable,patient and positive person.It was pleasure to meet him.
Would highly recommend his service to everyone!
Dear Grace, thank you so much for your wonderful review!
We're delighted to hear that you had such a positive experience with our equity release service. Des sincerely thanks you for the recommendation, and we're glad he could provide you with the professionalism and assistance you needed.
Your kind words about our lifetime mortgage solutions mean a lot to us. Please don’t hesitate to contact us for any further advice or if you have friends or family who may require equity release or a lifetime mortgage. We're always here to help with any questions about releasing equity from your home.
david doherty
2024.07.12
Excellent I would recommend prime lifetime
Desmond kept in contact all through the administration very professional
Thanks
Dear David, thank you so much for your kind words and recommendation!
We're delighted to hear that you had a great experience with Prime Lifetime for your equity release needs.
Desmond will also be delighted to know that his professionalism and communication were appreciated throughout your equity release process. If you need any further assistance or have any questions about equity release in the future, please don't hesitate to reach out. Thanks again for choosing Prime Lifetime!
Raymond Robins
2024.07.06
I am writing a review in relation to our family’s wonderful experience with Desmond O’Hara and Prime Later Life.
We found an excellent service from Prime Life, and on a personal note Desmond is an exceptional representative in this field. He has been nothing but honest and trustworthy all through what would have been an extremely stressful process without him. He went above and beyond for us, and guided us through every step of the way - explaining the process with great professionalism and patience.
We are so grateful to Desmond and Prime Later Life for the amazing support from start to finish.
We can not recommend Desmond and Prime Later Life enough, and will vouch for any future clients to absolutely not hesitate to use this service.
Thank you Desmond and Prime Later Life so much for all you have done.
The Robins Family
Thank you so much for your kind words and glowing review! We are thrilled to hear about your positive experience with Desmond and Prime Lifetime. Your feedback is incredibly valuable to us, and we are delighted that Desmond's professionalism, honesty, and dedication made such a significant impact during your Equity Release process.
At Prime Lifetime, we strive to provide exceptional service and support, and it is wonderful to know that Desmond went above and beyond to assist you and your family. Your recommendation means the world to us, and we are grateful for your trust.
If you ever need further assistance, please do not hesitate to contact us. Thank you once again for sharing your experience and for choosing Prime Lifetime.
Trevor White
2024.06.14
Excellent service and communication from Des. Kept us informed at all stages of the process which went like clockwork excellent 10 stars if I could give him that
Dear Trevor, thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our equity release services. Des is indeed a valuable member of Prime Lifetime and we're glad he could provide you with exceptional service and communication throughout the process. Keeping our clients informed at every stage is a top priority for us, ensuring a smooth and efficient equity release journey.
If you have any further questions or need additional assistance, please don't hesitate to contact us and if you have any friends or colleagues requiring advice, please don’t hesitate to contact us. Thank you for your trust and for considering our services worthy of 10 stars, we’ll suggest that to Google!!
Neil Crossland
2024.06.06
Dear Neil, thank you so much for the 5-star rating! We're thrilled to know that you had a positive experience with Prime Lifetime. Your support means a lot to our team. If you ever need anything, feel free to reach out. We look forward to serving you again soon!
Eric Johnson
2024.05.20
Throughout our dealings with Prime Lifetime, Desmond O'Hara was always pleasant and polite, willing to listen and to our questions, then giving us clear and complete answers which we found very reassuring. He regularly made contact to keep us updated with developments and to check other parties involved had completed their actions timeously.
Dear Eric, thank you so much for taking the time to leave such a positive review.
We’re delighted to hear about your experience with Desmond O'Hara. At Prime Lifetime, we strive to provide excellent service and it’s wonderful to know Desmond was able to meet your expectations by being pleasant, polite, and attentive to your questions. Keeping our clients informed and ensuring timely updates are core values for us, and it’s gratifying to hear that this made your experience reassuring. We will make sure to pass along your kind words to Desmond and thank you for choosing Prime Lifetime.
Vivien Laing
2024.05.07
Helpful and kind, gave me confidence that I was in safe hands. Will miss the Scottish accent.
Dear Vivien, thank you sincerely for sharing your experience with us. We're delighted to hear that our service provided you with confidence and reassurance, essential elements when navigating the equity release journey.
Your kind words regarding our guidance reaffirm our commitment to ensuring our clients feel secure throughout the process. Your appreciation for our support means a great deal to us and your mention of the Scottish accent brings a touch of warmth to the Prime Lifetime team.
Should need assistance meantime, please don't hesitate to reach out and we look forward to being of service again in future.
Ian Colquhoun
2024.04.29
My wife and I have had tremendous service from Prime Lifetime,
nothing was too much trouble and the whole procedure was swift and efficient.
Dear Ian, thank you so much for taking the time to share your positive experience with Prime Lifetime. We're delighted to hear that you and your wife received tremendous service from our team. Ensuring our clients feel valued and supported throughout the equity release process is always our top priority, so it's wonderful to know that nothing was too much trouble for you.
Efficiency and swiftness are indeed essential aspects of our service, and we're glad to hear that your experience reflected that. At Prime Lifetime, we strive to make the equity release journey as smooth and hassle-free as possible for all our clients.
Your feedback serves as a great motivation for us to continue delivering high-quality service and exceeding expectations. Should you have any further questions or require assistance in the future, please don't hesitate to contact us. We're here to help.
Once again, thank you for choosing Prime Lifetime for your equity release needs.