We built our deck ourselves, and Jeff, Sandra, and Ken were absolutely amazing to work with! From planning and material selection to delivery and troubleshooting, their support was key to our DIY success.
We frequently stopped by to talk through ideas, and they never made us feel like a bother or that we were taking up their time. They were always welcoming and genuinely invested in helping us succeed. Their showroom helped us choose the perfect railings, and their guidance gave us the confidence to finish the project on time and right on budget.
Even when we needed extra materials not in stock, they went above and beyond to get them to us the same day! In a world where customer service often means talking to an AI bot, their responsiveness and genuine care were a breath of fresh air. We highly recommend Premium Decking Supply to anyone building a deck!
Reply from Premium Decking Supply, Inc
2025.11.04
Thank you so much, Gordon! We truly appreciate your kind words and detailed feedback. Jeff, Sandra, and Ken will be thrilled to hear this. It's wonderful to know our team helped make your DIY deck project smooth from start to finish. We believe building your own deck should be exciting - not stressful - and we're glad our support, showroom guidance, and same-day service made a difference.
Thank you for trusting Premium Decking Supply, and we hope you enjoy your new deck for years to come!
Thank you for trusting Premium Decking Supply, and we hope you enjoy your new deck for years to come!