Premium Chimneys Reviews

Elias Shahwan 2025.08.19

     

Arin demonstrated exceptional expertise and professionalism. He was not only highly experienced but also incredibly thoughtful and friendly throughout the entire process. I was particularly impressed by his attention to detail and commitment to ensuring everything was done perfectly.

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Reply from Premium Chimneys 2025.01.01

Thank you so much for your kind words and thoughtful feedback! It’s wonderful to hear that Arin’s expertise and professionalism left such a positive impression. We’re proud of his dedication to attention to detail and commitment to excellence. Your satisfaction is our top priority, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future!

Alfred Mierzejewski 2025.08.13

     

Ausgezeichnet.

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Reply from Premium Chimneys 2025.08.13

Thank you for the excellent 5-star review! We’re glad we could help with your crown repair, flue cap installation, and mortar repairs in Highland Village. Our team takes pride in ensuring every chimney is safe, durable, and weather-protected for years to come. We truly appreciate your trust and look forward to serving you again.

Ngoc P 2025.08.06

     

Same day service, Did a great job with reasonable price, highly recommended

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Reply from Premium Chimneys 2025.08.06

Thank you for the great review! We're glad we could provide same-day gas fireplace repair in the Flower Mound area at a fair price. Your recommendation means a lot to us, and we're always here if you need expert fireplace service in the future!

Anjna Patel 2025.08.06

     

Fixed the fireplace fast! Very honest and trustworthy- highly recommend them…. Very reasonable price.

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Jack Luckett 2025.07.23

     

Probably best customer service I’ve ever received. Arin is awesome and will treat you right.

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Reply from Premium Chimneys 2025.07.27

Really appreciate the kind words! We're glad you had a great experience with the fireplace repairs, custom cap, and chase cover installation in Dallas. Arin will be happy to hear the shoutout — we’re proud of the care and service he brings to every job. Thanks again for trusting us!

Ram P Veeramachaneni 2025.07.20

     

Premium Chimneys/Dan did an excellent prompt service on Sunday especially to fix my preimium 36inch Majio Gas fireplace not turning on issue. Definitely recommending them.👍.Thank You guys your prompt professional on time service on weekend.

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Reply from Premium Chimneys 2025.07.23

Thank you for the great feedback! We’re glad we could get your 36-inch Majestic gas fireplace back up and running in Frisco. At Premium Chimneys, we know how important it is to have reliable heat—especially on weekends—which is why we prioritize prompt, professional gas fireplace repair service every day of the week. We truly appreciate your recommendation!

Clark T 2025.06.24

     

Dan and crew did an excellent job blocking and capping my leaking chimney! They were fast and efficient and Dan offered a very reasonable price for the job. I am very pleased with the outcome. I highly recommended Premium Chimneys for your chimney work. C. Tucker

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Reply from Premium Chimneys 2025.06.27

Thank you so much for the thoughtful review! We’re thrilled to hear Dan and the team delivered fast, efficient service and a great result on your chimney cap installation. It’s our pleasure to provide reliable chimney repair in Flower Mound, and we truly appreciate the recommendation. Don’t hesitate to reach out if you need anything in the future!

Danielle Farr 2025.06.23

     

Very prompt. Fixed my Clients fireplace issue and were very communicative. Will definitely use them again.

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Reply from Premium Chimneys 2025.06.27

Thank you for the great feedback! We’re glad we could quickly resolve your client’s fireplace issue and keep communication clear throughout the process. We’re proud to serve the Flower Mound community with expert fireplace repair and chimney services. Looking forward to working with you again!

Brenda Basher 2025.06.18

     

Received an immediate response to my inquiry followed next day by inspection and estimate. Explained what was happening to the chimney and exactly what it would take to repair it. Custom made a cap to fit our chimney and installed within 10 days. Would definitely recommend Daniel and Premium Chimneys.

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Reply from Premium Chimneys 2025.06.18

Thank you for the wonderful review! We're glad to hear you had a smooth and informative experience from start to finish. Daniel takes pride in providing clear explanations and quality craftsmanship, and we’re happy your custom cap was installed promptly. We truly appreciate the recommendation and are here anytime you need us!

M Burgos 2025.05.20

     

They came on time …communicated when they would be here. Fixed my gas fireplace and showed me how to turn it on and off. Very professional and friendly.

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Reply from Premium Chimneys 2025.05.22

Thank you for the great review! We're glad everything went smoothly and that our team was able to get your gas fireplace working while walking you through the process. Being on time, professional, and friendly is what we strive for—thanks again for choosing us!

Joshua Smith 2025.05.19

     

So happy with the service. Very reasonable, they communicate very well, and we very helpful to help me fix my problem and teach me what to do in the future to avoid future problems as well. Highly recommend.

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Reply from Premium Chimneys 2025.05.22

Thank you so much for the kind words! We're thrilled to hear you were happy with the service. Our goal is not just to fix the issue, but to help you feel confident moving forward—and we’re glad we could do that for you. We truly appreciate the recommendation and are always here if you need us!

Matt Michel 2025.05.19

     

5 Star experience!!!

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Reply from Premium Chimneys 2025.05.19

Thank you so much for the 5-star review! We're thrilled you had a great experience and truly appreciate your support!

Mark Sacco 2025.05.18

     

Very professional and do great work

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Reply from Premium Chimneys 2025.05.19

Thank you for the kind words! We're glad you were happy with our professionalism and the quality of our work. We appreciate your support and look forward to serving you again!

Dee Faith Gonzales 2025.05.14

     

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Reply from Premium Chimneys 2025.05.19

Thank you for the rating! We appreciate your support and are always here if you need anything in the future.

Dale Smith 2025.02.26

     

Next day fix, awesome customer service and they work on all gas fireplaces. Easy bill pay online. CALL THEM !!

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Reply from Premium Chimneys 2025.03.21

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team and that the service met your expectations. We're always here to help with all your gas fireplace needs. Thanks again for recommending us, and we look forward to working with you in the future!

Dana Baylie 2025.01.30

     

Aaron and Idan are awesome! Super friendly and knowledgeable. They repaired and painted our firebox for a reasonable fee and we were very pleased with their work. We will be switching to them to clean our chimney. Thank you!

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Reply from Premium Chimneys 2025.02.04

Thank you for the great review! Aaron and Idan will be happy to hear you were pleased with their work. We take pride in providing friendly, knowledgeable service at a fair price. Looking forward to handling your chimney cleanings in the future—thanks for trusting us!

Mandy Norman 2025.01.28

     

Idan was very professional and quick to complete the work in a friendly manner.

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Reply from Premium Chimneys 2025.01.28

We’re so glad to hear Idan exceeded your expectations with his professionalism and friendly approach! Thank you for taking the time to share your experience, and we look forward to helping you again soon.

Glenna Billingsley 2025.01.23

     

I needed a lot of work on my fireplace. I needed a new chimney top and needed to replace the cracked back wall, a new gas pipe, and a sweep. These guys were very nice and professional and stayed in contact with me the entire time and I called with lots of questions. Here is a before and after picture. They made sure I got it fixed ahead of upcoming freezing weather.

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Reply from Premium Chimneys 2025.01.25

Thank you for taking the time to share your experience! We’re so glad we could help get your fireplace in top shape before the freezing weather. Our team is always happy to answer questions and ensure you’re informed every step of the way. We appreciate the before-and-after pictures—they really highlight the transformation! Thank you for choosing Premium Chimneys, and we’re here whenever you need us. Stay warm!

Bob Johnston 2025.01.20

     

Excellent service! My chimney and fireplace were borderline dangerous with smoke coming into my house and Premium Chimney came to our rescue. Very thorough cleaning, vacuuming literally pounds of creosote, and protecting the dust from entering my home. I’m glad I found them!

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Reply from Premium Chimneys 2025.01.22

Thank you for sharing your experience! We’re so glad we could help make your chimney and fireplace safe again. Our team takes great care to provide thorough cleaning while keeping your home protected from dust. It’s wonderful to hear you’re happy with the results, and we’re glad you found us too! Don’t hesitate to reach out if you need anything in the future.

Bethany Williams 2025.01.19

     

The techs were very kind and knowledgable, we will be calling them again for chimney sweeping/inspections in the future! Highly recommend!

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Reply from Premium Chimneys 2025.01.22

We’re so glad to hear you had a great experience with our team! Kindness and expertise are what we strive for, and it’s fantastic to know we delivered. Thank you for the high recommendation, and we’re excited to assist you with chimney sweeping and inspections again soon!