His rates are absolutely fair, he genuinely cares about your problems and tries his best to help. I’m incredibly slow when it comes to computers and have a hard to hearing and he was so so so polite when I asked him to break it down slowly and repeat things for me. I had a display issue, only waited a few seconds to wait for him to pick up and he sat on call with me for over 25mins explaining everything and checking up if I understood. Very kind and sweet guy, will 100% come back if I have ANY technical issues. Love this guy. Super nice!!! I wish I could spam 5 stars over and over again. Genuinely the best customer service call ive had EVERRRRR
Reply from Practikal IT Solutions
2025.02.20
Thank you so much for your incredibly kind words! 😊 It truly means a lot to hear that you had such a positive experience. I always strive to make tech support as easy and stress-free as possible, and I’m so glad I could help!