Verified Company
First time I signed with them it was great. Then got Justin, and he was quoting an outrageous amount. Ended up going through the actual insurance company and paying half of what he quoted. After I cancelled my policy, he repeatedly emailed me after I said I no longer needed help. Very strange.
Reply from Portsmouth Atlantic Insurance
2026.06.16
Hi Chloe,
Thank you for taking the time to share your feedback.
Justin was simply trying to help with a policy change and reinstatement after your cancellation. We're glad you were able to find another option that better fit your needs and that you're happy with the savings.
If you'd like to discuss this further, please feel free to call me directly at 603-431-4020.
Best regards,
Jon Merwin
Thank you for taking the time to share your feedback.
Justin was simply trying to help with a policy change and reinstatement after your cancellation. We're glad you were able to find another option that better fit your needs and that you're happy with the savings.
If you'd like to discuss this further, please feel free to call me directly at 603-431-4020.
Best regards,
Jon Merwin
Mike Chung promptly helped me with a time-saving request to make my life easier. Great service overall from this company!
Reply from Portsmouth Atlantic Insurance
2025.07.28
Thank you for the fantastic review Stephanie! We're so glad you had a great experience with our agency. Providing top-notch service is our goal, and we appreciate your trust in us. Let us know if there's anything else we can do for you!
Portsmouth Atlantic has been our insurance agent for many years. They are proactive in reviewing our policies and coverages each year, always looking for ways to save us money. And special thanks to CSR Mike Chung!
Reply from Portsmouth Atlantic Insurance
2024.04.11
Hi Scott! Thank you so much for taking the time to write the review. We really appreciate your business and loyalty! We look forward to helping you for years to come!
Brian helped us out with a homeowner's policy when we were up against a very tight timeline to close on our house. The insurance company we had been working with told us one day before closing that they couldn't insure the house, so when we called Brian via a referral from someone we know we were pretty worried and anxious. Brian was able to calm us down by assuring us that he'd be able to get us a policy in time, which he fully delivered on. I would definitely recommend using Atlantic Insurance if you're looking for an agent.
I had an excellent experience working with Portsmouth Atlantic Insurance, especially with Natalie. She helped me with my homeowners, motorcycle, and auto insurance, and the entire process was smooth from start to finish.
Natalie took the time to listen to my needs, understand what coverage I was looking for, and provided great advice and recommendations instead of just trying to sell a policy. She explained my options clearly and helped me find the right coverage that fit my situation.
She was professional, knowledgeable, patient, and truly great to work with. I highly recommend Natalie and the Portsmouth Atlantic Insurance team to anyone looking for honest guidance and excellent service!
Reply from Portsmouth Atlantic Insurance
2026.06.06
Thank you so much, Fahim! We really appreciate you sharing your experience. Natalie is fantastic at taking the time to truly understand each client’s needs and finding the right coverage — we’re thrilled to hear how smooth the process was for your homeowners, motorcycle, and auto policies.
It means a lot that you felt heard and well-advised. We’re so glad you chose us and look forward to taking great care of you!
The Team at Portsmouth Atlantic
It means a lot that you felt heard and well-advised. We’re so glad you chose us and look forward to taking great care of you!
The Team at Portsmouth Atlantic
Brian has been wonderful in helping me purchase insurance. Affordable, informative and doesn’t try to oversell you.
Reply from Portsmouth Atlantic Insurance
2026.06.06
Thank you so much, Jocelynn! We truly appreciate you taking the time to share your experience. Brian loves helping customers find the right coverage without the pressure — we’re so glad you felt that way. If you ever need anything else, we’re just a call away. 😊
The Team at Portsmouth Atlantic
The Team at Portsmouth Atlantic
Rebecca is AMAZING! She gets things done quickly and easily. She makes things easy to understand. Somehow she always get the best prices too! I definitely feel taken care of working with Rebecca
Reply from Portsmouth Atlantic Insurance
2023.09.30
What an awesome positive review, much appreciated & it goes a long way for us! Always happy to hear Rebecca was able to help! We appreciate you ~ The Team @ Portsmouth Atlantic Insurance
Brian is knowledgeable, transparent and prompt.
Reply from Portsmouth Atlantic Insurance
2026.06.06
Devon, thank you for the wonderful review! We’re happy Brian was able to provide clear, transparent guidance on your insurance claim consulting. That’s exactly the kind of service we aim to deliver every time. Looking forward to helping you again in the future!
The Team at Portsmouth Atlantic
The Team at Portsmouth Atlantic
Have had a great experience so far! Just spoke with Brian today to establish homeowners insurance for my first home and he saved me money on my premium for auto insurance too by bundling!
Reply from Portsmouth Atlantic Insurance
2026.06.06
Lauren, congratulations on your first home — that’s exciting! Thank you so much for the kind review. Brian loves finding ways to save customers money through smart bundling, and we’re so glad he could help you. Wishing you many happy years in your new home!
The Team at Portsmouth Atlantic
The Team at Portsmouth Atlantic
Very friendly, professional, informative, and helpful as a first time home-buyer Brian made me feel very comfortable with my insurance options and walked me through every step of the process over the phone. I love that they are a family-owned business you can tell based on the quality of the service! They really care for their potential clients. They offered very competitive rates too. I am confident in my choice!
Reply from Portsmouth Atlantic Insurance
2026.06.06
Jillian, thank you for such a heartfelt review! We’re especially happy Brian could make the process comfortable and clear for you as a first-time homebuyer. Being a family-owned business, it means a lot when clients feel cared for. We’re so glad you’re confident in your choice and look forward to taking care of you for years to come!
The Team at Portsmouth Atlantic
The Team at Portsmouth Atlantic
I just became a member of Portsmouth Atlantic Insurance, and so far my experience has been great! My agent, Natalie has been immensely helpful from the very beginning and made the process of finding the best rates on home & auto insurance a breeze. She helped clarify everything I had questions about, and was so personable, and attentive to all my urgent needs. Highly recommend!
Reply from Portsmouth Atlantic Insurance
2026.06.06
Thank you, Haley! We’re excited to have you as a new member and so happy to hear you’re having a great experience. Natalie loves making the insurance process clear and stress-free, especially when it comes to finding the best rates on home and auto.
We truly appreciate your kind words and are here for anything you need going forward!
The Team at Portsmouth Atlantic
We truly appreciate your kind words and are here for anything you need going forward!
The Team at Portsmouth Atlantic
Rebecca S. was extremely knowledgeable about the coverages on our policy. So polite and helpful. I highly recommend this agency and the staff.
Reply from Portsmouth Atlantic Insurance
2026.06.03
Thank you so much, Sue! We’re thrilled Rebecca could help make things clear and affordable for you. We truly appreciate your kind words and recommendation!
The Team at Portsmouth Atlantic Insurance
The Team at Portsmouth Atlantic Insurance