Verified Company
Very quick and affordable service nice person who helped me with my charging port couldn’t recommend this place more will definitely be coming back in the future
Reply from POP PHONES SAINTS
2025.12.13
Thank you for your wonderful feedback! We're glad to hear that you had a positive experience with our service and found our team helpful. Your recommendation means a lot to us, and we look forward to assisting you again in the future. It's great to know we could resolve your charging port issue efficiently. See you next time!
Service was wonderful! Nitish presented some awesome options when I was stuck and was very helpful. 😊 Just be aware if the site says it's in stock - it means it's in stock at the warehouse and might need a click & collect.
Reply from POP PHONES SAINTS
2025.12.11
Thank you for your fantastic feedback! We're glad to hear that Nitish was able to assist you and provide excellent options. Your note about stock availability is appreciated, and we'll ensure to communicate this clearly. We look forward to serving you again soon!
Awesome service and very friendly and very helpful and knowledgeable
Reply from POP PHONES SAINTS
2025.12.11
Thank you for your wonderful feedback! We're delighted to hear that you received awesome service and found our team to be friendly and knowledgeable. Your satisfaction is our priority, and we look forward to serving you again soon.
He fixed the problem that I have been wondering for years and years and years he is a very smart man
Reply from POP PHONES SAINTS
2025.12.09
It's fantastic to hear that we could finally resolve a long-standing issue for you. We take pride in our expertise and love helping our customers find solutions. Thank you for trusting us, and we're glad to know our efforts made a difference for you! Your kind words motivate our team to continue delivering exceptional service.
Just adding a review to let people know they do ship to NZ. Whole process took about 3 weeks from point of purchase to doorstep, pretty much hassle-free with parcel tracking. Got my phone at a great price. Cheers guys :)
Reply from POP PHONES SAINTS
2025.12.08
Thank you for sharing your experience! We're pleased to hear that you had a smooth shipping process to New Zealand and that you found our pricing to be competitive. Your feedback is invaluable to us and helps other customers feel confident in their purchases. We appreciate your support and look forward to serving you again in the future!
Excellent service
Reply from POP PHONES SAINTS
2025.11.29
Thank you for your positive feedback! We're delighted to hear that you had an excellent experience with our service. Your satisfaction is our top priority, and we appreciate your support. Looking forward to serving you again soon!
If I could give them 0 stars I would. I had an iPhone 16 pro max screen replaced. Only for a week later it became faulty. Now 4 weeks later the second screen is faulty they are saying it’s my fault. Hello loser it’s your doggy product no me!
Don’t go here. They will rip you off!
Reply from POP PHONES SAINTS
2025.11.28
we’re sorry to hear you’re unhappy. Your first screen was replaced free of cost under warranty when you reported a touch issue, and when you returned again, we also replaced your second screen free of cost to support you. On your most recent visit, the screen showed clear physical damage, and the lines appearing on the display are a common sign of impact or pressure. Because this is physical damage, it cannot be covered under warranty, as warranty only applies to manufacturing faults. We’re still happy to help with repair options anytime.
For the phone repairs and accessories I will recommend this store
Reply from POP PHONES SAINTS
2025.11.27
Thank you for your recommendation! We appreciate your support and are glad you had a positive experience with our phone repairs and accessories. Your feedback means a lot to us. We look forward to serving you in the future!
Horrible service, replaced broken screen with cheap shitty screen on phone
Reply from POP PHONES SAINTS
2025.11.27
Hello Riley Jones,
We are unable to locate any purchase details under your name. Could you please provide a copy of your receipt? Once we receive it, we will investigate the issue with the store manager, and if the fault is on our side, we will arrange a repair or a refund.
Please send your receipt to: thegrove@popphones.com.au
Thank you.
We are unable to locate any purchase details under your name. Could you please provide a copy of your receipt? Once we receive it, we will investigate the issue with the store manager, and if the fault is on our side, we will arrange a repair or a refund.
Please send your receipt to: thegrove@popphones.com.au
Thank you.
Always nice and friendly staff always helps me
Reply from POP PHONES SAINTS
2025.11.26
Thank you for your kind words! We're delighted to know that our staff has consistently provided you with friendly service. Your support is greatly appreciated, and we look forward to seeing you again soon.