Pop Phones Munno Para Reviews

derf cunanan 2025.12.17

     

worst online shop Worst online shop. Items are shown as available, but they are actually out of stock. You end up waiting for weeks because they need to order the items first. In the end, the items never arrive. Do not shop on this site — they are scammers.

Date of experience: 17 December, 2025

Useful Report

Jamima Van Someren 2025.12.11

     

Excellent service The staff here are incredibly friendly and knowledgeable, making the experience smooth and enjoyable. They offer a great selection of products that cater to different budgets, ensuring there's something for everyone. The service was truly excellent, attentive, and professional—everything you’d hope for. Highly recommend!

Date of experience: 11 December, 2025

Useful Report

Aaron Imani 2025.12.09

     

Useful Report

Reply from Pop Phones Munno Para 2025.12.09

Thank you for your fantastic review, Aaron! We're delighted to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!

lisa Murphy 2025.12.06

     

Useful Report

Reply from Pop Phones Munno Para 2025.12.06

Thank you for your fantastic review, Lisa! We're delighted to hear that you had a great experience with us. Your feedback motivates us to continue delivering high-quality service. We look forward to welcoming you back soon!

Shah Tirthan 2025.12.06

     

"I recently experienced exceptional customer service for the issue I had with my phone. The team went above and beyond to address my concerns promptly and courteously. Their commitment to customer satisfaction is truly commendable!" Amazing team Pop Munnopara Cheers!

Useful Report

Victor Nyombe 2025.11.30

     

Phone cable It is just good customer service

Date of experience: 30 November, 2025

Useful Report

Jo 2025.11.14

     

10 out of 10 Went to the mitcham store. Great service. New case and screen protector. Even helped with setting up my new phone

Date of experience: 13 November, 2025

Useful Report

Anthony Turner 2025.11.11

     

Was charged $245 and phone wasn't even fixed. Took it to a real phone technician (Apple) and was told that the battery they put in the phone was poor quality, they didn't put the screen on properly (and apparently put a non-official screen on when I asked them to keep the original screen on when I decided to not go through with the full repair). Also they don't get back to you when they say they will. When I tried to call them, they pick up the phone and put it to the side to be ignored. Avoid this place unless you want to be charged to have your phone further damaged.

Useful Report

Gillian Magee 2025.10.26

     

Minus stars from me, but I have to click a star to review This is the worst company I have ever dealt with. I ordered a phone case (I’m in NZ), on the 7th Oct and courier tracking said it was delivered on the 17th, only it wasn’t. Since the 17th I have tried over and over to get someone to contact me. I have filled out the forms several times and been told by the useless AI that someone from support will be in touch and that, no, I can’t talk to a real person. I have been totally ignored and feel completely ripped off. I have received no support or service. I would never buy from you again and I would advise at least anyone in NZ not to waste their money.

Date of experience: 17 October, 2025

Useful Report

Karen Gunn 2025.10.15

     

Thank you pop phones for helping me fix my phone and repairing and sinking. excellent customer service thank you very much Raj

Useful Report

Reply from Pop Phones Munno Para 2025.10.15

We appreciate your kind words, Karen! It's wonderful to hear that Raj was able to assist you with your phone repair and provide excellent service. Your satisfaction is our top priority, and we're glad we could help. Thank you for choosing Pop Phones!

Rob 2025.10.13

     

Pasadena store Saw the guys at the Pasadena outlet last week. Updated my case and screen protector. Fingerprint reader wasn't working when I got home. Went back today, they changed it to a gel protector at no extra charge. Now it woks a treat. Very happy. Thoroughly recommend them.

Date of experience: 13 October, 2025

Useful Report

stuart 2025.09.10

     

Great repairer of phones and very professional reasonable prices will recommend to anybody wanting repairs and great service and accessories. A++

Useful Report

Reply from Pop Phones Munno Para 2025.09.10

Thank you for your fantastic feedback! We're delighted to know you had a positive experience with our phone repair services. Your recommendation means a lot to us, and we strive to offer the best quality at reasonable prices. We appreciate your support and look forward to serving you again in the future.

Peter Beloe 2025.08.26

     

Had to get my Samsung phone repaired at this place...the telstra shop was useless....Raj up at pop phone in Munno Para Sc was fantastic told me he will look at it but it might take a couple of days but once he opened the phone up it only took 2 hours for him to repair the phone a S23 ultra ...so if you need a phone fixed i can highly recommend this place top service at a very reasonable price 👍 Many thanks from Peter beloe

Useful Report

Reply from Pop Phones Munno Para 2025.08.26

Thank you for the glowing review, Peter! We're delighted to hear that Raj was able to assist you promptly with your Samsung S23 Ultra repair. Our team strives to deliver top-notch service at competitive prices, and your recommendation means a lot to us. We appreciate your support and look forward to helping you again in the future!

Natalie Abela 2025.08.25

     

Very helpful and very very nice Lovely bhoomi

Useful Report

Reply from Pop Phones Munno Para 2025.08.25

Thank you for your kind words, Natalie! We’re delighted to hear that you had a positive experience with our team and enjoyed your time with us. Your feedback motivates us to continue providing excellent service. We look forward to welcoming you back soon!

Steve McAuliffe 2025.08.10

     

The lady is rude and fare as service there isn't any shop elsewhere

Useful Report

Reply from Pop Phones Munno Para 2025.08.12

Hello Steve it is very unfortunate that you feel disappointment during your visit at the store. We will try to give our best and help you as much as we can during your next visit.

Saskia Jones 2025.07.30

     

So so helpful! Definitely would recommend! I had my phone completely shut itself off, another phone place try to charge me $300 to fix it, walked in here and he fixed it for me straight away, no charge! Very very grateful!

Useful Report

Reply from Pop Phones Munno Para 2025.07.30

Thank you for sharing your positive experience! We're glad our team could help you get your phone up and running without any cost. Your recommendation means a lot to us, and we strive to provide excellent service for all our customers. We appreciate your trust in us and look forward to assisting you again in the future!

Maria Makilan 2025.07.17

     

Useful Report

Carolyn Ruge 2025.06.29

     

They're hopeless with their Click and Collect service. 2 phone calls and a personal visit. Package still not sighted

Useful Report

Reply from Pop Phones Munno Para 2025.06.30

Hello Carolyn, Sorry to hear but we are just the collection and drop off point for parcel services. We don't have to do anything with this as you haven't order anything from POP Phones. The system is developed in a way that we can't see when your parcel is coming so you have to check with the sender and keep tracking your order. Can we please request you to delete the review as it is affecting our ratings. Thanks

Louise 2025.06.19

     

No response from customer service I ordered a case and screen protector online. The products were great except they were shipped in an envelope meant for a letter. I had to pay $6.40 to recieve my items from Aus post. I've emailed 3 times about this issue to no replies. I just want the extra cost I had to pay refunded.

Date of experience: 04 June, 2025

Useful Report

pepi longo 2025.06.13

     

Disrespect on person with very bad illnesses Golden Grove branch are nothing but but liars and fake and compassion at all I've been to media consumer affairs and found out all info about them I even video it she claimed I was threatening her abusing aggressive I had my career with me plans the customers as I waited for them to come out and ask if the were willing to be witnesses from the time I entered

Date of experience: 06 June, 2025

Useful Report