Polar Ice Ltd. (NI) Reviews

Mark Casey 2025.09.01

     

We had a last minute order requiring Dry Ice from our customer. There was no issue, the team in Polar looked after us, the service was exceptional and Polar went the extra mile all week to ensure we had everything we needed to fulfill our customers needs. Exceptional service.

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Reply from Polar Ice Ltd. (NI) 2025.09.01

Thank you very much Mark. Appreciate you taking the time to leave us a review.

Ryan Carmichael 2025.08.27

     

Great supplier, good communication and quick responses to emails, particularly when a pickup is required on short notice. Thanks!

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Reply from Polar Ice Ltd. (NI) 2025.08.27

Thank you Ryan.

Anil Kumar 2025.08.12

     

We recently received dry ice training for five members of our organization and would like to share our positive experience. The training material was impressive, clear, and easy to understand. It included a wealth of detailed information, which kept our colleagues highly engaged throughout the training. As an EHS professional, I found this training extremely valuable in supporting the development of risk assessments and SOPs by enabling better coordination with stakeholders. We highly recommend this outstanding training ,especially for large-scale users of dry ice,as it offers exceptional content and practical guidance.

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Reply from Polar Ice Ltd. (NI) 2025.08.18

Thank you very much Anil. Great to hear the feedback and thank you for taking the time to leave us a review.

Designer Minds 2025.05.26

     

Very Reliable deliveries through the Summer for our STEM Camps. Great communication and efficient service.

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Reply from Polar Ice Ltd. (NI) 2025.06.03

Thank you for your feedback and for taking the time to leave us a review.

Patrick Rodgers 2025.04.29

     

Polar ice would rate them 100% and further more the staff absolutely A1 both in house and delivery operators couldn't be more helpful,a credit to the company .

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Reply from Polar Ice Ltd. (NI) 2025.04.30

Thank you for your kind review Patrick.

The Hopsack 2025.04.29

     

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Reply from Polar Ice Ltd. (NI) 2025.04.30

Thank you for your review.

Gwen Henrie 2025.04.29

     

I have medical supplies when I travel. I was coming to Ireland on vacation and need to keep things frozen. Between all the different locations I traveled Polar I r made it work smoothly for my supplies with delivery and easy pick up of the dry ice. Thank you Polar ice!!

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Reply from Polar Ice Ltd. (NI) 2025.04.29

Thank you for your kind review Gwen.

Vilnis Budnovics 2024.06.08

     

Nice and clean place. Very polite woman ++++++

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Billy Kelly 2023.12.01

     

Polar Ice is a really good company to deal with. They offer great support, their staff are very helpful and they always deliver on time.

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Sujay Kulkarni 2023.05.12

     

Brilliant and honest service, very helpful people guiding you all along. Would strongly recommend

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Niamh Walsh 2022.10.26

     

Highly recommended Polar Ice. They are professional, reliable and provide an excellent service. The website is so easy to use and delivery is always on time. We regularly order the school science pack which goes down a treat for both adults and children! Fantastic product, fantastic service.

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Tara McDonnell 2022.09.14

     

Excellent service! Super friendly staff who are always willing to help no matter how big or how small your query may be. I would recommend Polar Ice Ltd services to everyone. 100% satisfied customer!

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Chris Hare 2022.09.14

     

Have used this company for many years. Collection service from Portadown is straightforward. Good communication from sales team. Recommended.

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Kara Sloane 2022.09.13

     

This is a fantastic company to buy from and fully supports cool cap therapy. Denise has been so helpful and understanding towards my circumstances. Everything is very well explained and they go over and above to help. Would highly recommend to anyone.

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David Hayes 2022.06.20

     

We regularly use Polar Ice for our company. Our experiences with them have been superb. Their product quality, service delivery and after sales care is excellent. They are a great company to work with.

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john fleming 2022.05.16

     

Excellent service. Denise in particular was a great help. I would highly recommend.

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Billy Kelly 2022.03.08

     

In my experience, Polar Ice have always provided us with a great product and great service too. All of the team are very responsive and deliveries have always been on time. The location of the depot in Little Island is very convenient for anyone who needs to collect dry ice directly. Keep up the good work 🙌

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Eamonn O' Sullivan 2022.03.08

     

I can highly recommend Polar Ice for Dry Ice pellet supply. Denise Ryan has looked after our company for a good number of years now and I have not had a single issue with supply or delivery. The drivers are first class and ensure that they facilitate our strict schedule. 5 star performance every time.

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Amber 232 2022.02.02

     

I could not recommend Polar Ice enough. I was lucky enough to be in contact with Denise who was super helpful and explained the process in great detail. Will definitely go back if I ever need dry ice again in the future!

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Shelley Bryans 2022.02.01

     

I have never had a problem with Polar Ice, when I was first trying to understand the whole process, I had a lot of questions and had to make numerous phone calls to enquire and Denise was very patient and informative. Jackie has also helped me to and is also a pleasure to speak to. The ordering and collection/ delivery process is simple. Without Polarice I couldn't run my business as smoothly and efficiently.

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