Verified Company
Very careful work done with alacrity! The generator is installed, with the gas connection due on Monday. It’s always fun to watch people work when they know what they are doing.
Repair call fixed battery problem and connected generator to internet to prevent similar problems in future. Serious problem taken care of very well.
Reply from The Plumbing & Air Service Company
2024.03.23
Hi Edgar Jaynes, Thank you for the great rating! We love hearing from our customers!
Amari is the first professional tech that has ever sent to my house.
Reply from The Plumbing & Air Service Company
Thanks for the great review. From our front office to the field team, everyone at The Plumbing & Air Service Co. is focused on delivering fast, reliable home services you can count on. We’re here anytime you need us.
ALWAYS respectful and nice! Great people,! Thanks!
Reply from The Plumbing & Air Service Company
Thank you so much for taking the time to leave a thoughtful review. We're thrilled to hear you had a great experience with our team. At The Plumbing & Air Service Co., we take pride in providing dependable, high-quality home services across Kernersville and beyond.
Friendly fast and informative consultation for a new unit.
Reply from The Plumbing & Air Service Company
Your feedback is sincerely appreciated. We’re proud to be a trusted name in home services here in Kernersville, and it’s customers like you who keep us motivated to improve every day. Thank you for choosing The Plumbing & Air Service Co..
I strongly advise against having any work done here. I had a very disappointing experience, the work was poorly done, and I feel I was misled and overcharged. Communication was frustrating, and I was repeatedly given the runaround instead of clear answers or solutions. I would not recommend this company and suggest looking elsewhere.
Reply from The Plumbing & Air Service Company
We appreciate your review and are disappointed that your experience fell short of expectations. At The Plumbing & Air Service Co., we take every concern seriously and are available at +1 336-502-8540 if you’d like to discuss this further.
Tanner did an excellent job in explaining the processes that he went through while helping my mother and I figure out the plumbing problems we're having. He suggested a few break down solutions that my mother and I could talk about with each other to see what we could do. He's friendly, knowledgeable, and professional. Thank you!
Aaron did a great job at looking at the electrical problems and suggested solutions on how we could possibly solve them. He suggested a few break down solutions that my mother and I could talk about with each other to see what we could do. He is friendly, knowledgeable, and professional. Thanks.
Brandon and Joel came to my home on 12/23 to check out the plumbing and electrical issues my house is having. They did a thorough job of looking at the issues and taking photos in the crawl space to show me what needed to be done. They are professional, friendly, knowledgeable, and excellent employees who love what they do and always strive to make their customers happy and satisfied. I would recommend them to anyone. Thank you!
Patrick came to my house to fix/repair some electrical work on 3/31/2026. He did a fantastic job. Thank you.
Reply from The Plumbing & Air Service Company
We’re thrilled to know you had a great experience. At The Plumbing & Air Service Co., we treat every home as if it were our own, and we’re proud to serve the Kernersville area with trusted, professional service. Thank you again for your feedback.
Joel came out to evaluate our HC System and make a proposal for replacement. Joel is very professional and knowledgable and was a pleasure to have in our home. If you are in the need of a new HC system I recommend including him in your quoting process.
We ended up choosing Plumbing and Air and was a great choice. Our installers, Lee and Joseph were fantastic and spent the time to make the install perfect. In fact, the county inspector said it was great and exceeded the requirements in many areas. Overall the entire process was fantastic and highly recommend giving them a call if you are looking for a new HVAC system.
Reply from The Plumbing & Air Service Company
It means a lot to hear that our team made a positive impression. At The Plumbing & Air Service Co., we believe great service is built on clear communication, honest work, and respect for your home. Thanks again for the kind words!
Very satisfied with service as technician Caden was extremely professional and educated me on all of the inspection findings. I will continue to call on The Plumbing and Air Service for all of my future needs.
Reply from The Plumbing & Air Service Company
2025.12.12
It’s always great to hear when our work makes a difference. Thanks for your kind words and for choosing The Plumbing & Air Service Co.. Whether it’s a quick tune-up or a larger job, we’re here to keep your home running smoothly.
Outstanding in all respects! Allen Stokes fixed our plumbing problem efficiently and professionally. We love The Plumbing & Air Service and use them for all of our heating and plumbing.
Reply from The Plumbing & Air Service Company
Hi Carolyn, Thank you for your positive remarks about your service! Let us know if there is anything else we can do for you!
Great Company, Anthony was professional and knowledgeable he did a great job explaining the issue with the generator wi fi
Thank you Anthony
Reply from The Plumbing & Air Service Company
2023.11.07
Jennifer, we're delighted to hear that you had a fantastic experience with our company and Dylan in particular! Thank you for your kind words and for recognizing Dylan's professionalism in explaining the issue. We understand the importance of prompt service, and we're glad that our same-day service met your expectations. If you ever require further assistance or have more questions in the future, don't hesitate to reach out. We're here to help, and your satisfaction is our priority!
Cam was professional, friendly, and helpful. He fixed the issue quickly.
Reply from The Plumbing & Air Service Company
Bill Coxe, We are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Excellent thorough election !!!
Reply from The Plumbing & Air Service Company
Thank you for sharing your experience! We know how important it is to have a team you can rely on, and we’re honored to be that team for you. The crew at The Plumbing & Air Service Co. is proud to provide top-quality service across Kernersville.
We are pleased that Caden came out again for our HVAC inspection. He's a pleasant and knowledgeable young man and he is competent and meticulous about his work. We appreciate the thorough report which he has done for us.
Reply from The Plumbing & Air Service Company
We’re honored by your kind words. Thank you for letting us know that the service met your expectations. The Plumbing & Air Service Co. is proud to be a trusted home service provider here in Kernersville.
Great work and feedback throughout the process. Everything was done to code and a great review after the work was done.
Reply from The Plumbing & Air Service Company
We’re so grateful for your thoughtful feedback. At The Plumbing & Air Service Co., we aim to make every service call stress-free and reliable. Thank you for trusting us with your home service needs in Kernersville — we’re always here when you need us.