I would told that they would remove the box on the side of the unit, but they did not. They said that they would get back with Paul. And now I'm hearing that the only thing they send out of the electrician, I would appreciate it if they would do the work that I would told they would do and finding their job so I can pay you and go on with my day.
Reply from The Plumbing & Air Service Company
2026.06.12
Thank you so much for taking the time to leave a thoughtful review. We're thrilled to hear you had a great experience with our team. At The Plumbing & Air Service Co., we take pride in providing dependable, high-quality home services across Kernersville and beyond.
He was great! Explained in detail, told me what works for me and offered great after installation service. I will be calling him back when/if needed.
Reply from The Plumbing & Air Service Company
2026.06.12
We truly appreciate your feedback. The entire team at The Plumbing & Air Service Co. works hard to provide honest, high-quality home services backed by friendly support. Thanks for letting us be part of your day!
This young man was very professional,caring, knowledge - helpful. Thank you for sending a nice person
Reply from The Plumbing & Air Service Company
2026.06.12
We’re so glad to hear you had a positive experience! At The Plumbing & Air Service Co., we believe in doing the job right the first time, with transparency, care, and expert service. Thank you for choosing us!
Guy was very polite and cordial price was higher than I expected so I have to pass at this Time
Reply from The Plumbing & Air Service Company
2026.06.12
We’re grateful for your review and the chance to serve your home. If any part of your experience still needs attention, the team at The Plumbing & Air Service Co. is just a phone call away.
Very nice crew performed generator maintenance.
Reply from The Plumbing & Air Service Company
2025.10.31
Thank you for taking the time to leave a review. Our team at The Plumbing & Air Service Co. is passionate about delivering dependable home services, and it’s great to know your experience reflected that. We’re proud to serve the Kernersville community with professionalism and care.
Great job and great communication! Technician was Kelvin Engram and his helper. They were efficient and communicated the needs for my unit accurately and thoroughly.
Reply from The Plumbing & Air Service Company
2025.07.23
Sherby Terrell, Thank you for the kind words and for recognizing the hard work of our team at The Plumbing & Air Service Co. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Aaron done a excellent job best I have dealt with
Reply from The Plumbing & Air Service Company
2026.06.09
Thank you for your review and support. Our technicians love what they do, and hearing this kind of feedback motivates us to keep raising the bar. We’re proud to serve homeowners across Kernersville.
I like to give a shout out to Caden Tatum who rewired my thermostat , A/C and heating unit and got it back to working. He was very professional and knowledgeable of job. Thank you very much.
Reply from The Plumbing & Air Service Company
2023.02.09
Hi Deborah! Our goal is always customer satisfaction and 5-star customer service. We thank you for your business, and we look forward to hearing from you again! If there’s anything we can do to serve you further, let us know.
-The Plumbing & Air Service Co. team
-The Plumbing & Air Service Co. team
Aaron came out same day, quickly diagnosed the issue i was having (was a bad circuit breaker), and even modified airflow on my system so it wasnt so noisy.
Reply from The Plumbing & Air Service Company
2026.01.21
Thank you for your review and support. Our technicians love what they do, and hearing this kind of feedback motivates us to keep raising the bar. We’re proud to serve homeowners across Kernersville.
He was very nice and very knowledgeable
Reply from The Plumbing & Air Service Company
2026.06.08
We really appreciate your kind words and detailed feedback. Our team works hard to deliver trusted home service, and it’s great to know that commitment came through during your visit. Thank you for choosing The Plumbing & Air Service Co..
Kiara was very courteous and helpful in explaining what we needed and the steps to take to help prevent issues. The repair went well.
Reply from The Plumbing & Air Service Company
2023.12.28
Thank you for taking the time to share your feedback with us. We appreciate your input and apologize for any inconvenience caused by the omission of the technician's name from our employee list. We understand the importance of transparency and will take your suggestion into consideration for future improvements. Our commitment is to continuously enhance our services, and your insights contribute to that process.
If you have any further concerns or if there's anything specific you'd like us to address, please feel free to reach out to our customer service team directly. We value your business and look forward to the opportunity to better serve you in the future.
If you have any further concerns or if there's anything specific you'd like us to address, please feel free to reach out to our customer service team directly. We value your business and look forward to the opportunity to better serve you in the future.
Jerry and Bill came today on Sunday and gave me a step-by-step explanation of what can be happening. They were knowledgeable and made sure I understood or questioned anything I didn’t. I believe they were thorough pleasant and I would invite them and anyone from your company again. Thank you again for coming on a day that most people would not.
Reply from The Plumbing & Air Service Company
2026.06.08
Thanks so much for sharing your experience. Our team takes great pride in being prompt, respectful, and thorough and we’re grateful for the opportunity to show that in action. The Plumbing & Air Service Co. is here for all your home service needs in Kernersville.
I recommend Pro Air and Electrical to everyone. They’re professional and fix the problem in my home, and have no further issues with my electrical. Thank you for your immediate and professional service.
Reply from The Plumbing & Air Service Company
2026.06.06
Your kind words mean the world to us. We know you have choices when it comes to home service providers, and we’re honored you chose The Plumbing & Air Service Co.. Thank you for the review and continued support.