Platinum Times Company Reviews

Janina Preciado 2026.06.10

     

Excellent experience with Platinum Times! Kerry was incredibly attentive, professional, and helpful throughout the entire process. She kept me informed every step of the way and made everything easy and stress-free. It's rare to find this level of customer service these days. I would definitely recommend Platinum Times to anyone looking for a trustworthy watch company.

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Alejandra Ibarra Watches 2026.06.10

     

Luxury Service at Its Finest 🤍 Siempre es un placer vivir la experiencia Platinum Times Desde el primer momento, Platinum Times demuestra por qué se distingue dentro del mundo del lujo. Cada detalle está cuidadosamente pensado para ofrecer una experiencia impecable y verdaderamente memorable. El nivel de profesionalismo, dedicación y cercanía del equipo se percibe en cada interacción. Un reconocimiento muy especial para Kerry, cuya atención cálida, eficiente y siempre atenta. Su excelente comunicación y compromiso hacen que cada experiencia sea aún más fluida, exclusiva y agradable. Sin duda, Platinum Times representa a la perfección lo que significa un auténtico luxury service at its finest. 🤍
Date of experience: 02 June, 2026

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Andrew Clements 2026.06.09

     

Excellent company. Top notch products and always willing to help!

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Ali Querishi 2026.01.17

     

I had the absolute pleasure of working with advisor Wilfrido Trevino- he is a man of his word and took care of me on my first ever purchase of a high end jewelry item. I was super nervous purchasing online and especially for a dollar amount of that nature. He made sure all was correct and followed through until the watch got delivered to my home.

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SHARIQ HUSAIN 2025.11.22

     

I’ve worked with Platinum Times Company in Texas for quite some time now, and they continue to exceed every expectation. Even after years of returning to them, they still treat me with the same attention and care they give to a first-time buyer. That level of consistency says everything about their professionalism. Their team is knowledgeable, patient, and genuinely passionate about luxury timepieces. Whether I’m trading, purchasing, or just asking for guidance, they always take the time to walk me through every step with complete transparency. It’s rare to find this combination of expertise, honesty, and long-term customer care. If you’re searching for a trusted place in the U.S. to explore luxury watches, pre-owned pieces, or watch trades, Platinum Times Texas is absolutely a name you can rely on. The experience is smooth, reliable, and always grounded in trust. Highly recommended for anyone who values quality and exceptional service.

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Andrew Pullin 2024.06.14

     

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Hector Mauricio Galvan Torres 2024.01.15

     

Excellent service and attention. They deliver as promised and very secure transaction. I you are looking for a premium watch they are the place to look for! Thanks.

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Harold Muller 2024.01.10

     

Just purchased a great watch at Platinium. William G was of great advice, passionate and very patient. Got all the help I needed, the watch received was exactly as described, and got it delivered to my place 2 days after I sent the funds. Great experience!

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Izzy & Co. 2022.12.14

     

What a legendary buying experience! From the second you walk into platinum times, you feel like royalty. Laz knows exactly how to treat you. Besides for having some of the most exclusive watches in stock and ready to go, the store itself is amazing. Worth traveling all the way to Laredo just to check this spot out. Will be back soon!

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Alfredo 2021.11.24

     

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beto escudero 2021.08.11

     

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el mil usos 2021.07.28

     

🤗

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Joe Salinas 2019.09.04

     

Excellent customer service, their willing to go above and beyond in what your exactly looking for and yet at a affordable prices. Very A+ quality and very educated on their time pieces

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Bernardo Hinojosa 2019.06.02

     

I purchased a watch a few days ago @ Platinum @ the Outlet shoppes of Laredo. Great service they went out of their way to help me find what I was looking for. Great Location. And Price, & Warranties.

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Alex Tristan 2019.05.04

     

Went in there today to look around. Girl working there was patient and very kind. By far the best customer service I’ve encountered!

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Mauricio Trevino 2019.03.11

     

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Crystal Gutierrez 2019.03.10

     

Exquisite watches, great prices and even better customer service. Appealing from the moment you walk in, will return without a doubt.

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Larry Kalen 2019.03.09

     

Best in the business

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Doug Boxman 2019.03.08

     

Awesome shop

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Lukesh Alwani 2019.03.08

     

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