Verified Company
I had a SanDisk 1TB external SSD with a broken USB-C port, making it impossible to access my files. I was extremely worried about losing important data, but PITS Global Data Recovery Services came to the rescue!
Their team was highly professional and explained the entire process in detail. They provided a thorough evaluation and quickly worked on my drive. In no time, they successfully recovered all my data, even though the physical damage seemed severe.
I’m beyond grateful for their expertise and excellent service. If you have a physically damaged SSD or any other data loss issue, I highly recommend PITS Data Recovery.
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My hard drive started making strange noises, and I thought all hope was lost. Thanks to these guys, I got back almost all my data! Yes, the price was a bit high, but I can always make more money—what I couldn’t replace were the priceless family memories on that drive. Other companies didn’t have some special the tools to handle recovery from an 8TB drive, but these guys did an amazing job. Thank you so much!
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NOT WORTH IT!! They will take your money, beat around the bush show you a little that has been recovered have you pay the rest then give up and send you back with about 20% of what you needed.
They will have you make a list of your top priority make sure that you get the #1 on the list and then get you peaces of the remaining.
It cost $4300.00 and I dont have a complete folder they said they would get.
I know they could have recovered to the footage I need today. If it starts slowing them down they will move on, They are not in it for the recovery, they give up if it takes them to long to read.
DO NOT USE
Reply from PITS Global Data Recovery Services
2025.02.03
Dear Weaver,
We understand your frustration and would like to clarify the facts regarding your case.
Your hard drive was a helium-filled model, which is known to be extremely difficult to recover. Before coming to us, Gillware deemed your drive non-recoverable, meaning they determined there was no possibility of retrieving your data. Despite this, we put in extensive effort and were able to recover the important folders you specifically requested, as outlined in the contract you signed.
Instead of providing a file list, we conducted a remote verification session, where you personally reviewed and confirmed the recovered data before approving the final recovery. Given the severe damage, not all files were recoverable, but we successfully retrieved the most critical data within the physical limitations of the drive.
We take every recovery seriously and always strive for the best possible outcome. However, no data recovery company can guarantee a 100% recovery, especially when dealing with a drive that was previously marked as unrecoverable by another provider (Gillware).
We understand your frustration and would like to clarify the facts regarding your case.
Your hard drive was a helium-filled model, which is known to be extremely difficult to recover. Before coming to us, Gillware deemed your drive non-recoverable, meaning they determined there was no possibility of retrieving your data. Despite this, we put in extensive effort and were able to recover the important folders you specifically requested, as outlined in the contract you signed.
Instead of providing a file list, we conducted a remote verification session, where you personally reviewed and confirmed the recovered data before approving the final recovery. Given the severe damage, not all files were recoverable, but we successfully retrieved the most critical data within the physical limitations of the drive.
We take every recovery seriously and always strive for the best possible outcome. However, no data recovery company can guarantee a 100% recovery, especially when dealing with a drive that was previously marked as unrecoverable by another provider (Gillware).
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Gave me about a 99% guarantee that my erased drive could be restored. Payed $550 and waited about 5 weeks to be told that 4 scanning operations couldn’t restore my data. I just feel I lost much time and money for a lost promise :/ Communication was good but low energy.
Reply from PITS Global Data Recovery Services
2025.02.03
Dear Lucas,
We understand your disappointment and appreciate your feedback. However, we would like to clarify some important points regarding your case.
From the beginning, we clearly communicated that the payment for the recovery attempt was non-refundable, and you acknowledged this by signing the agreement before proceeding. You also paid the invoice yourself, fully aware of the terms.
While we always strive to achieve the best results, data recovery is never guaranteed, especially in cases involving erased drives. We take pride in our work, investing more time, resources, and high-quality spare parts than many competitors to maximize recovery chances. Unfortunately, in some cases, the damage level simply does not allow for data retrieval, and this was the outcome in your case.
We regret that we couldn’t recover your data, but our process was fully transparent from the start. If you have any further concerns, feel free to reach out to us.
We understand your disappointment and appreciate your feedback. However, we would like to clarify some important points regarding your case.
From the beginning, we clearly communicated that the payment for the recovery attempt was non-refundable, and you acknowledged this by signing the agreement before proceeding. You also paid the invoice yourself, fully aware of the terms.
While we always strive to achieve the best results, data recovery is never guaranteed, especially in cases involving erased drives. We take pride in our work, investing more time, resources, and high-quality spare parts than many competitors to maximize recovery chances. Unfortunately, in some cases, the damage level simply does not allow for data retrieval, and this was the outcome in your case.
We regret that we couldn’t recover your data, but our process was fully transparent from the start. If you have any further concerns, feel free to reach out to us.
As a teacher, the information I lost was extremely vital and took many years to collect. PITS was able to access my damaged hard drive, collect the files, and send them to me. Though the cost was significant, the files were extremely important, and I am very grateful to have them returned to me.
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