Penguin Air, Plumbing, & Electrical Reviews

Samantha Haederer 2025.12.12

     

The service tech was friendly, quick, and definitely knew what he was doing. Always great service — and the quick fix was much appreciated.

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2025.12.13

Thank you, Samantha! We're glad to hear that you had a positive experience with our service tech and appreciate your kind words about the quick fix. Your feedback means a lot to us!

Hayward White 2025.12.11

     

Great Tech's, On Time, Clean B4 & After. Polite and Knowledgeable. Professional.

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2025.12.11

Thank you, Hayward! We appreciate your kind words about our team's professionalism and attention to cleanliness. It's great to know you had a positive experience!

Gloria Shultz 2025.12.11

     

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2025.12.11

Thank you, Gloria, for taking the time to leave a review. We appreciate your support and are here to help if you have any feedback or questions!

Bill Dovidas 2025.12.10

     

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2025.12.11

Thank you, Bill, for taking the time to leave a review. We appreciate your support!

Karyn Robinson 2025.12.10

     

Garrett G did an amazing job. He helped us out with our thermostat. Got a smart thermostat installed. Also adjusted things on the furnace, and he helped reduce the amount of wear and tear on our AC. By adding a soft start, we are very pleased. Garrett is the best in the whole company!

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2025.12.10

Thank you, Karyn, for your wonderful feedback! We're glad to hear that Garrett provided such excellent service with your thermostat and furnace adjustments. Your satisfaction means a lot to us!

Elaina Arpino 2025.12.10

     

Nathan White is very knowledgeable and helped to diagnose many avenues to protect my HVAC system. Jose Corona gave my home a thorough plumbing inspection that verified the operation of my system and was incredibly knowledgeable. Devin Cathcart is an expert and is the linchpin in keeping my system running and extending the life of all the components. I've been a happy customer for over 3 years and will continue! I'm more happy with the services rendered by the company and love that they are local and Veteran owned.

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2024.01.25

Thank you, Elaina! We appreciate your kind words and are grateful for your support. It's great to hear that Nathan was able to provide you with valuable insights to protect your HVAC system.

jennifer douthart 2025.12.09

     

Devin was awesome! He was informative and efficient! Thank you for the fantastic service! Highly recommend!

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2025.12.10

Thank you, Jennifer! We're glad you had a great experience with Devin and appreciate your recommendation.

Six 2025.12.09

     

I've used Penguin on my vacation rentals recently. I've used many AC companies over the last 6 years. AC companies are, more or less, the same in a lot of ways. Penguin's prices are really competitive, though. I also really enjoyed working with this particular technician named Tim on my most recent visits. The work performed at my properties was fairly simple but he was really accommodating and very friendly. In my experience, techs are worked hard and taught to sell - this is the foundation of home service industries. Tim didn't feel that way at all. He stuck to the most cost effective, customer-first service. If I use Penguin again, I'll be asking for Tim.

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2025.12.09

Hi Six! Thank you so much for taking the time to share your experience with our team here in Phoenix. We're thrilled to hear that Tim provided you with such excellent, customer-first service at your vacation rental properties - he truly embodies our commitment to honest, cost-effective solutions for all your HVAC and plumbing needs. We'll be sure to pass along your kind words to Tim, and we look forward to serving you again whenever you need us!

Gregory Simmons 2025.12.08

     

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2025.12.08

Thank you, Gregory, for your 5-star rating! We appreciate your support.

Andrew McGowan 2025.12.07

     

Garrett G was very thorough and friendly for our appointment to service our HVAC system.

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2025.12.07

Thank you, Andrew, for your kind words about Garrett G's thoroughness and friendliness during your appointment; we appreciate your feedback!

Carla WarriorOnWheels 2025.12.05

     

John was very respectful throughout the whole appointment process. He was on time and was very thorough with his service. Thank you John you’re a great technician!

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2025.12.06

Thank you, Carla! We appreciate your kind words about John and are glad to hear you had a positive experience.

tom nilsson 2025.12.05

     

Garrett great service

Useful Report

Stacy Tagge 2025.12.05

     

Adjusting sink for draining.

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2025.12.05

Thank you, Stacy, for your feedback on the sink adjustment; we appreciate your input and are glad to hear about your experience.

Lauren Hoeffer 2025.12.04

     

We called to have our unit for repairs this morning, and Garrett thoughtfully went over our repair vs unit replacement options. We appreciated the time he took to fully explain what was going on, and the pros and cons of repairing our unit, and replacing it. Thanks so much.

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2025.12.05

Thank you, Lauren, for your kind words! We're glad to hear that Garrett provided you with thorough explanations on your options. We appreciate your feedback!

Yvonne T. 2025.12.04

     

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2025.12.05

Thank you, Yvonne, for your 5-star rating! We appreciate your support.

Kim Staffiery 2025.12.04

     

Garret was great. Thank you

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2020.06.25

Thank you Kim! We appreciate the compliment!

Laurie Pry 2025.12.04

     

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2025.12.04

Thank you, Laurie, for your 5-star review! We appreciate your support and look forward to serving you again.

Daniels Family 2025.12.03

     

A day late showing up for the appointment and 100% NOT upfront pricing . Extremely unclear pricing and then they don't offer a coupon and double the price .

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2025.12.04

Daniels, I apologize for the inconvenience you experienced with the delayed appointment and pricing confusion. We strive for transparency, and I'm sorry we fell short in your case. Someone on our team will reach out to you to resolve your concern. We will be in contact shortly.

Barbara Huls 2025.12.03

     

Garrett did a great job. He explained everything thoroughly and offered helpful suggestions.

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2025.12.04

Thank you, Barbara! We're delighted to hear Garrett provided such a great plumbing service here in Phoenix. We pride ourselves on clear explanations and helpful suggestions, and we appreciate you recognizing his efforts. We look forward to assisting you again with any future plumbing needs!

Rich Huls 2025.12.03

     

Garrett was very thorough and friendly did a great job!

Useful Report

Reply from Penguin Air, Plumbing, & Electrical 2025.12.04

Hi Rich,

Thank you for your fantastic 5-star review! We're so glad to hear that Garrett provided you with thorough and friendly service here in Phoenix. We pride ourselves on our excellent plumbing work, and we appreciate you recognizing Garrett's great job. We look forward to assisting you with any future plumbing needs!