Very good customer service. Enquiry sent on Sunday morning, answered immediately. Vehicle booked at a fair rate. Great service and punctual. Definitely recommend!
Thank you, Chris! We’re delighted you had a smooth experience. We really appreciate the recommendation. If we can help with your next trip (airport, events, or corporate travel), just let us know.
Dilcia Quinones2025.10.17
Driver was on time, very polite and a very good driver. We will use their services again.
We recently booked a minibus for a trip to Malvern with 12 of us in total, and I couldn’t be happier with the service we received. The facilities on the bus were amazing, everything was spotless, and the bus itself was exceptionally clean and comfortable.
Our driver, Shah, was outstanding. He arrived early, which immediately gave us peace of mind and reassurance that everything was in safe hands. Throughout the journey, he was courteous, professional, and displayed excellent customer service skills. It really made the whole trip smooth and enjoyable.
I can confidently say we will be using your company again for future trips.
Thank you so much, Charlette, for taking the time to share your wonderful feedback. We’re delighted to hear that you and your group enjoyed a smooth and comfortable trip to Malvern. It’s great to know the facilities and cleanliness met your expectations, and we’re especially pleased that Shah made such a positive impression with his professionalism and customer service. Your kind words mean a lot to our team. We look forward to welcoming you back on board for your future journeys.
Amy Hylands2025.09.15
Great service - on time, friendly staff, accommodating, the bus was high spec and very comfortable. 5 star and would use this company again!
Thank you so much, Amy, for your kind words and 5-star review! We’re delighted to hear you found our service punctual, our staff friendly, and the vehicle comfortable. Your feedback means a lot to us, and we look forward to welcoming you on board with Peak Travels again in the future!
Sarah Bamforth2025.09.06
Great service, lovely minibus and very friendly driver who made an extra stop for us on route. Would definitely use again and would recommend to all! Many thanks!
Thank you, Sarah! We’re so pleased you enjoyed the service, our comfortable minibus, and the friendly driver. At Peak Travels, we always aim to make every journey smooth and flexible. We look forward to welcoming you again for your next minibus hire with driver.
Janard dan2025.09.05
Driver is very professional, very safe and very friendly
Vehicle is also maintained very well
He is very helpful in loading and unloading things
3 cheers 👍
"Thank you, Janard! We’re glad you appreciated our professional driver and well-maintained minibus. Peak Travels looks forward to providing you with safe and reliable minibus hire with driver again soon."
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Bharath Kumar V2025.09.05
Top class service! Recommend everyone to use Peak Travels when travelling. Thank you for making our travel peaceful! 🤝🏻
"Thank you, Bharath! We’re delighted you enjoyed a peaceful journey with us. Your recommendation means a lot, and we look forward to welcoming you again for your next minibus hire with driver."
Nicola Creighton2025.09.02
Excellent communication when booking a last minute minibus, they accommodated our numerous last minute requests with lots of patience and were excellent on the day!
Thank you, Graham! We’re delighted you had a great experience with our service and driver. We hope to see you again soon."
Karen Lindsay2025.07.29
Excellent service from the point of ordering - throughout the journey. I would highly recommend this company for all of your travel needs. We have used this company for a number of different services and they have never failed to fulfil our needs.
Dear Karen,
Thank you so much for your kind words and for taking the time to share your experience. We’re absolutely delighted to hear that our team has consistently met your expectations across multiple journeys. Your continued trust and recommendation mean a great deal to us. We look forward to serving you again soon. Whether it’s a short trip or a longer journey, we’re always here to help!
Warm regards,
Peak Travels Team
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Amanda Maddison2025.07.15
Hi There
I just wanted to drop you a note to thank you for the excellent service on Saturday . The driver was great .. super friendly and professional . The help he gave for a friend on crutches was really appreciated
Please pass on our sincere thanks
Dear Amanda,
Thank you so much for your kind words and for taking the time to leave us a review. We’re delighted to hear that you were pleased with the service on Saturday. Your compliments have been passed on to the driver, and he was especially touched by your appreciation.
It means a lot to us to know that his support made a difference, particularly for your friend on crutches. We always strive to go the extra mile, and feedback like yours truly encourages our team.
We look forward to welcoming you again in the future.
Warm regards,
Peak Travels
Jenny Luk2025.06.15
Usman was so amazing during our day tour to Bath and Lacock. Ride was great. One of the best rides we have had in UK.
Thank you so much for your kind words! We're thrilled to hear you enjoyed the tour to Bath and Lacock, and that Usman made it a memorable experience. We truly appreciate your feedback!
Aye Aye Win2025.03.27
We hired a 16 seater minibus to travel from West London to Warwickshire for the burial of our mother's ashes. From start to finish we were most impressed with the service from Peak Travels (WestLondon Minibus). All the fabulous reviews of this company are true. The customer service is so fast, so polite and the prices are very competitive. We really enjoyed our exchange with Uzee and our driver Mr. Shah was also excellent. The minibus was top notch, super clean and super comfy. Next time we need a minibus, Peak Travels will be our first and only stop. Thank you so much.
Thanks for the kind words Tom. Great pleasure doing business with you and No you didn't miss anything😄
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Georgie Single2024.09.26
Would highly recommend West London Minibuses, we used them for 2 full days hire. The drivers from both days were great and they were by far the best value from all of the companies I reached out too!
Thanks for the kind words David. Looking forward to your next booking.
Debi Gurung2024.08.13
We did long day trip Feltham to Durdle Door. Our driver Shah was very helpful and friendly. Van was nice and clean. Would Highly recommend this company and Thank you so much Mr. Shah.
"Thank you, Debi, for your wonderful feedback! We’re delighted you enjoyed your trip from Feltham to Durdle Door with our minibus hire service. It’s great to hear Mr. Shah and the clean, comfortable van made your journey enjoyable. We truly appreciate your recommendation and look forward to welcoming you on another trip soon.
Benedict Plant2024.08.05
Seamless experience for my sisters wedding. Thank you very much to Uzee, Shah and any one else on the team that helped with our day. The logistics were seamless, Mercedes Minibus was spotless and new. Most of all the team was very accommodating and kept us in the loop throughout the process. Thank you and highly recommend