i had my yamaha r125 sent here for a running issue, oil change, new tires and mot. They did a amazing job. The running issue is not longer happening, new tires are great and overall was really good got it back in a few days. Very good pricing for what was done to it, people are super friendly there. Wish i could rate it more!
I had a great experience with Pantech Auto Technicians when I needed work done on my car’s exhaust. After inspecting the condition of the exhaust pipe, I asked whether the whole system needed replacing or if just the end piece (which had come off) could be refitted. They reassured me that the rest of the exhaust was in good condition and only the end part needed fixing. That level of honesty really stood out — they could’ve easily upsold me on a full replacement, but they didn’t.
Throughout the process, the team was kind, professional, and kept me updated with everything I needed to know. It’s clear they care about their customers, and I left feeling confident in both the quality of their work and their integrity. Highly recommended!
Based on FACTS. I shopped on line to find a Guildford based garage to complete a few tasks on an Audi. Fuel filter swap, serpentine belt change and coolant. The tasks were completed promptly, approximately 3 hours. However I wasn’t happy with the serpentine belt used as it was a stitched type and the garage owner was unwilling to change it at his cost. I particularly don’t trust stitched belt especially travelling big distances abroad as I do. Secondly the front bumper is misaligned now as they had to remove the bumper to access the serpentine belt and lastly the parking sensors at the front have now an open circuit and fail to operate. I will source another garage to rectify the short comings. If you do use Pantech auto technicians garage it’s better to check the parts they source and do a system check before paying and leaving. I guess it was my fault booking the service with them in the first place. Lesson learnt.
Another technician from another garage discovered that Pantech did not refit the parking sensor connector on the front bumper - please see photo. This was the reason for the faulty parking sensors…. Again it would be wise to check their work before settling the bill / invoice, if you take your car to them of course.
They rejected to fix our car, saying job was too complicated, but still charged us £50 for checking fee, which they didn’t mentioned before we leave the car with them. When we collected the car, it was in lockup, so not able to get the car out if not agree to pay. After, we got our car fixed for only £320 in other garage!
Reply from Pantech Auto Technicians
2025.03.26
Please could you contact us on 01483303999 with regards to this, as none of this review sounds like any job that we have had, nor do we store any cars in a 'lockup' or threaten such things if customers do not pay.
A very friendly and honest garage that has been my go-to for a couple of years even despite not living in the Guildford area!
Pantech have always been very honest, courteous and tried to fit my car in quickly, sometimes even seeing it the same-day for things like puncture repair. I've never felt like they've oversold work or taken advantage of me as a younger driver, instead they've carried out cost-effective work, given good advice and fixed all my issues. Would and have recommended to people I know.
Reply from Pantech Auto Technicians
2025.02.19
Very kind review Elliot, thank you for your time.