Verified Company
Tow showed up in about 20 minutes. Delivered me and my car where I needed to be with no problem. This is excellent Customer Service. Well Done!
Reply from Pagan Towing Services & Transport
2025.12.15
Hey John, thanks so much for the fantastic review! We're thrilled to hear we got you and your car where you needed to be quickly and easily. We're glad we could help.
Was assigned this company from insurance. Needed a flatbed for our truck. David was friendly and quick. Very kind and knew what he was doing. Thank you Pagan Towing!!
Reply from Pagan Towing Services & Transport
2025.12.03
Ashley, thank you for the five star review. We are glad David arrived quickly, was friendly, and handled your flatbed tow with care and confidence. We appreciate you choosing Pagan Towing and we are happy we could help.
Pagan did a great job towing my corvette, an old c3.
Jose was came out on time and took extra care to protect the front air dam. Valleri was very helpful to set it all up. Thank You
Reply from Pagan Towing Services & Transport
2025.12.03
Wayne, thank you so much for the fantastic review! We're thrilled to hear that Jose did a great job towing your classic Corvette C3, and that Valleri was helpful in getting everything set up for you. We really appreciate you recognizing their extra care in protecting your air dam. Thanks again!
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Teo was my angel today. He is patient and kind. I was shopping at Trader Joe’s in St Pete and when I got ready to leave, car wouldn’t start. Of course I was parked in the back row, but he got me out. We need more Teos in the world. 🙏 PS - thanks for the quick response!
Reply from Pagan Towing Services & Transport
2025.12.03
Ant, thank you for sharing this. We are so glad Teo was able to help you in a stressful moment and get you out safely, even from a tough parking spot. Your kind words mean a lot to our team, and we truly appreciate you recognizing the quick response and patient service.
Jose had me loaded up and at the mechanic in no time. Hard worker, friendly, and professional
Reply from Pagan Towing Services & Transport
2025.11.19
Dillan, thanks so much for the awesome review! We're thrilled Jose got you loaded up and to the mechanic so quickly. We appreciate you highlighting his hard work, friendliness, and professionalism! Thanks for choosing Pagan Towing!
Very prompt, kind, and professional. Thank you again for picking up my old Lancer for me tonight. If I could leave 10 stars I would.
Reply from Pagan Towing Services & Transport
2025.11.17
Thank you so much, Erica! We’re thrilled to hear you received prompt, kind, and professional service. We truly appreciate your generous words, your support means the world to us!
My car broke down and Mat assisted me promptly and very professional. I would recommend their services a 100%.
Reply from Pagan Towing Services & Transport
2025.11.17
Thank you, Juan! We’re glad we could assist quickly and professionally when your car broke down. We appreciate your strong recommendation and are always here if you need us again!
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John Michael picked up my husband's motorcycle this afternoon from our home to take to the dealership. He was early, very professional, and very careful with the bike. Highly recommend!
Reply from Pagan Towing Services & Transport
2025.11.17
Thank you, Carol! We’re happy to hear the pickup went smoothly and that the motorcycle was handled with care. We truly appreciate your recommendation and the trust you placed in us!
Roman was early and made the process very easy. Overall, less than 3 min interaction and didn’t need any direction. THANK YOU for making it easy- I appreciate you.
Reply from Pagan Towing Services & Transport
2025.11.13
Hi Ashlee, thanks so much for your kind words! We're thrilled to hear Roman made the process so easy and quick for you. We really appreciate you choosing Pagan Towing Services & Transport.
Luis showed up with his superman cape on and saved the day! Was so professional and helped me in the coldest day in FL in 136 yrs by offering me to sit in the can while he loaded up my car. Thank you again.
Reply from Pagan Towing Services & Transport
2025.11.12
Hi Paula, thank you so much for the wonderful review! We're so glad Luis was able to help you out on that incredibly cold day. We really appreciate you taking the time to share your experience with Pagan Towing Services & Transport!
I called my car insurance company today,I needed a flat bed tow..Tow truck driver Jose was literally here within like 20 minutes..He was very caring professional and efficient, he took great care of my car getting to its location at mechanic..He sent me a photo upon arrival..Thank you Pagen Towing, so appreciated for excellent service today..Jose is a keeper for sure😃I highly recommend this company
Reply from Pagan Towing Services & Transport
2025.11.12
Tracy, thank you so much for your kind words! We're thrilled to hear that Jose provided such excellent, caring, and efficient service. We're so glad we could help, and we appreciate you recommending Pagan Towing!
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after having tried using insurances roadside service at 3 pm on saturday , insurance refused to send somebody other than some guy that had definitely discovered and fell having to hard drugs which effected his towing recovery time to a likely “not coming”, i finally got the insurance company tonfhange my driver. matthew from pagan towing responded to the dispatch, called me, retrieved my truck, and had on my property in less than 30 minutes. 1000 percent recommend
Reply from Pagan Towing Services & Transport
2025.11.03
Andrew, thank you so much for the glowing review and for sharing your experience! We're truly grateful you chose Pagan Towing after that ordeal. We're so glad Matthew was able to get you sorted quickly and safely. We appreciate your recommendation!
DO NOT TRUST YOUR VEHICLE TO THIS COMPANY.
The driver showed up and didn't quite know how his tow truck worked. Then, I asked him if he would like me to turn off the hazard lights on my car. He told me no, he would turn them off when he arrived at the destination. He then proceeded to leave my lights on overnight (around 10 hours). This left the battery completely dead, making it challenging to unlock the vehicle. I had to drive to the repair center to unlock the car myself. Then, after the car had been repaired and charged, the battery still didn't work and now shows as 2% battery health. When contacted, the company said they didn't really care that I was stranded with a dead battery and hung up, promising to call back shortly. It's now been 3 days, and I still haven't heard from him.
Reply from Pagan Towing Services & Transport
2025.11.03
Hi Scott, thanks for bringing this to our attention. We're very sorry to hear about your experience and that it wasn't up to par. We value your business and would really like to understand more about what happened. Could you please reach out to us directly at 727-226-9039 so we can discuss this further?
Driver was nice. Company quoted 90 minutes. Over 4 hours later they arrived. Every time I called to check status, they said 20 more minutes. If they would have been honest on time we could have scheduled our day to work with the time line. Either way 4 hours is unacceptable for in town service.
Reply from Pagan Towing Services & Transport
2025.10.13
Hi Craig, thanks so much for the review. We're glad to hear you found our driver to be pleasant. We sincerely apologize for the significant delay and the inaccurate time estimates. We always strive to be transparent and provide accurate ETAs. Could you please contact us directly at 727-226-9039 so we can discuss this further? We appreciate your understanding.
Awesome company to work I would highly recommend pagan towing I will be using them in the future 😀
Reply from Pagan Towing Services & Transport
2025.09.25
Eugene, thank you so much for your 5-star review and kind words! We appreciate your business and are thrilled you had such a positive experience.
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I would give negative 10, came smelling like beer, stayed 5 mins and didn’t let my battery charge, told me it was my alternator, which I explained it wasn’t, I left my lights on, my alternator was just replaced! Told me he would tow me to his BOYS SHOP FOR THE REPAIR, I declined. Charged me $60 and left. Then my neighbor jumped me in less than 10 minutes (because he let the battery charge up. When I called back and explained they told me it wasn’t their problem, and hung up on me after pretending like they couldn’t speak English but could communicate just fine w me prior!
Reply from Pagan Towing Services & Transport
2025.09.03
Carmen, we appreciate you sharing your experience. We're very sorry to hear this and would like to investigate this matter. Please feel free to reach out to us directly. Thank you.
I was stranded in the middle of 38th Avenue with my car overheating. I was waiting for roadside assistance, when two nice men from the company pulled up and pulled me out of the middle of the road. They weren’t even there because of roadside assistance, they were just driving by. Thank you so much!
Reply from Pagan Towing Services & Transport
2025.08.29
Samantha, we're so thrilled to hear about your positive experience! We're incredibly proud of our team's willingness to go above and beyond. Thank you for sharing your kind words!
Used this towing service twice in the last 2 days through my insurance roadside assistance. They were excellent! Very professional and kind. I was a little leary of the name but both trucks were emblazoned with Bible scripture verses. Awesome!
Reply from Pagan Towing Services & Transport
2025.08.22
Joe, thank you so much for your kind words and 5-star review! We're thrilled to hear you had such a positive experience with our team.
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