OZ SHUT

OZ SHUT Reviews

Good rating
     
4.4 | 2603 reviews
Trustindex Verified Company
OZ SHUT
Write a review

Reviews

Trustindex

4.4

| 2603 total

1999 pcs
271 pcs
19 pcs
27 pcs
287 pcs
Source filter
Blake Delaney
Blake Delaney 2026.03.23
     
We have used OzShut twice now at two different properties and couldn't be happier with the outcome. One shutter had a motor that wasn't running smoothly after installation which was promptly replaced and there have been no other issues.
Reply from OZ SHUT
Hi Blake. Thank you very much for your glowing 5 star review and recommendation. This is exactly what motivates the entire team to give the very best service that we can, so on behalf of all of us thank you very much and we trust that you will enjoy your shutters for many, many years to come.
Have a glorious day!
Team OzShut Aftercare :)
Peter Cholmondeley
Peter Cholmondeley 2026.03.22
     
Mal came to our house for some advice and a quote for roller shutters (our first enquiry). He spent over an hour in the early evening showing samples and discussing options. He must've been dog-tired as he gave us a summary of the running around he had done that day! But absolutely on the ball with honest and straight forward advice. Our only reference point was a quote for internal blackout blinds, the Oz-shut option was only a little more expensive but with the added benefit of protecting from heat and additional security. Deposit paid and surprisingly, a call 3 business days later, "Your shutters will be ready to install on Thursday!" Installed by Carlos, very neat work and all cleaned up after. Just awaiting electrical connection on 3 out of 4 windows. Thanks Oz-shut, will recommend to all and sundry!
Reply from OZ SHUT
Hi Peter. Thank you for your 5 star review and kind words. Awesome to hear! Hearing how happy and satisfied you are makes it worthwhile to go the extra mile for our customers. We always strive to leave a lasting positive experience and it's fantastic to see that we were able to do this for you. So, thank you once again and please don't hesitate to contact us on 13 20 68 if we can assist with anything else.
Have a wonderful day! 
Team OzShut Aftercare :)
Ivan McNamara
Ivan McNamara 2026.03.20
     
Excellent service, great price and a great product. Very happy with the outcome
Reply from OZ SHUT
Hi Ivan. Thank you very much for your 5 star review and recommendation. Wonderful to hear! We really enjoy reading reviews like this so thank you once again and if we can assist with anything else we can be reached on 13 20 68.
Have a beautiful day!
Team OzShut Aftercare :)
Maddie Parke
Maddie Parke 2026.03.19
     
Really happy with our experience with Oz Shut Roller Shutters. Big thanks to Mal and the team! The communication was excellent from start to finish. The installation was quick and seamless, and the turnaround time was impressively fast (A little over a week from our first consultation!) We’ve already noticed a massive difference in blocking out light and regulating the room temperature, plus the bonus in added security! We had a minor hiccup during installation where our product was scratched but the team immediately replaced our unit. Overall a high-quality, valuable product that we’d definitely recommend!
Reply from OZ SHUT
Hi Maddie. Thank you very much for your 5 star review and recommendation. Awesome to hear! Our entire staff and installers really do appreciate feedback like this. Reading reviews like yours is what makes it worthwhile going the extra mile for our customers. Thanks again, and please don't hesitate to reach out if we can be of any further assistance 13 20 68.
Have a glorious day!
Team OzShut Aftercare :)
Phinit Promma
Phinit Promma 2026.03.19
     
Reply from OZ SHUT
Hi Phinit. Thank you for your 5 Star review. We trust that you will get many years of enjoyment out of your shutters and please don't hesitate to reach out if we can be of any further assistance 13 20 68.
Have a fantastic day!
Team OzShut Aftercare :)
Richard Carr
Richard Carr 2026.03.18
     
Very disappointing experience with OzShut from start to finish. I booked a visit to get a quote for 3 shutters for my kids’ rooms, nothing complicated, and I made it clear upfront that I wasn’t interested in a full-house sales pitch or being upsold. I simply wanted a straightforward quote for what I needed. The salesman didn’t seem happy about that. He said he needed to go to his car to grab something… and then just drove off without a word. No explanation, no goodbye, completely unprofessional and incredibly rude. I then contacted the company to report what happened. They followed it up with the salesman and came back to me saying he claimed he had returned and knocked on the door. That is completely untrue. I was standing at the flyscreen door the entire time waiting for him to come back, and I also have security camera footage clearly showing that he never returned to the door, he simply got in his car and left. So not only was the behaviour unacceptable, but I’ve now been told a version of events that is completely fabricated. That’s extremely disappointing. Between the poor attitude and the dishonesty, I won’t be using OzShut and would not recommend them to others.
Reply from OZ SHUT
Hi Richard,
Thank you for your review and for taking the time to speak with us yesterday.
As discussed on the phone, we were very disappointed to hear about your experience, as this is not the standard we hold ourselves to at OzShut.
We genuinely value our customers and pride ourselves on delivering a high level of service, so it’s disappointing we did not meet that expectation in this instance.
Following our conversation, the matter has been addressed internally to ensure this type of situation does not occur again.
We appreciate you bringing this to our attention and thank you again for your time. We wish you all the very best moving forward.
Kind regards,
Team OzShut.
Gary Knewstubb
Gary Knewstubb 2026.03.17
     
Thank you OZ SHUTTERS 👏👏 If only other businesses could match yours no one would need to complain. From the first time we had contact with you until the shutters were installed your service was first class . From the young lady promoting you in Midland Gate, to the sales rep who turned up on a Saturday explaining your product .Then the following week they came to measure up then fully installed on the Thursday,, your staff couldn't have done more. On top of that we are over the moon with your product ✨️ 😉. We couldn't have chosen better, both in quality and service. Thank you 👏👏👏
Reply from OZ SHUT
Hi Gary. Thank you for your feedback and 5 star rating! Awesome to hear! We are pleased to hear it all went well and you are very happy with the end result. We're hoping you have many years of enjoyment from your new roller shutters and their benefits. Should you need us again please don't hesitate to give us a call on 13 20 68. 
Have a wonderful day!
Team OzShut Aftercare :)
Ash B
Ash B 2026.03.17
     
I recently had roller shutters installed by ozShut and I’m extremely happy with the result. As a shift worker, having a completely dark room during the day is essential for my sleep, and these shutters do an excellent job at blocking out light. They also significantly reduce outside noise, which has made a noticeable difference in the quality of my rest. The customer service from ozShut was outstanding. The team was professional, friendly, and very knowledgeable. They took the time to explain everything clearly and provided helpful tips on how to maintain and service the shutters to keep them in great condition. Overall, I highly recommend ozShut to anyone, especially shift workers or anyone needing better light control and noise reduction. Great product and great service.
Reply from OZ SHUT
Hi Ash. Thank you very much for your 5 star review and praise! Wonderful to hear!
It is reading these kind words from our valued clients that inspires our whole team to keep striving to provide the very best service that we can. 
We trust that you will enjoy your shutters for many years to come. If we can ever be of any further assistance, please do not hesitate to get in touch on 13 20 68. 
Have a fantastic day! 
Team OzShut Aftercare :)
Paul Lucas
Paul Lucas 2026.03.16
     
Fantastic Product. Fantastic service, The roller shutters have helped keep my house cool during the summer months. Highly recommend Oz Shut Roller Shutters.
Reply from OZ SHUT
Hi Paul. Thank you for your 5 star review and recommendation. We are certainly very proud of the product we offer so when we hear our clients saying the same thing it's fantastic! Thank you once again and if we can ever be of any future assistance, please don't hesitate to call us on 13 20 68. 
Have a beautiful day!
Team OzShut Aftercare :)
nick kruyt
nick kruyt 2026.03.16
     
Had an amazing experience with OzShut, all workers were friendly and efficient. Them being a WA owned company the quote to installation process was very fast, which is perfect! Couldn’t be more happy with the shutters!
Reply from OZ SHUT
Hi Nick. Thank you for your feedback and 5 star rating! Awesome to read! Being a WA company, we are pleased to hear it all went well and you are very happy with the end result. We're hoping you have many years of enjoyment from your new roller shutters and their benefits. Should you need us again please don't hesitate to give us a call on 13 20 68. 
Have a beautiful day!
Team OzShut Aftercare :)
Julie Cross
Julie Cross 2026.03.16
     
Thank you once again! We’ve dealt with Oz Shutters before and definitely give them 100% for their roller shutters. They do a fantastic job of keeping the house cool in summer and stopping the direct sunlight from heating up our back rooms, which is exactly why we got them. From start to finish — from the sales process to the installation — the guys were great. Highly recommend!
Reply from OZ SHUT
Hi Julie. Thank you very much for your 5 star review and praise! Awesome to read!
It is reading these kind words from our valued clients that inspires our whole team to keep striving to provide the very best service that we can. 
We trust that you will enjoy your Shutters for many years to come. 
If we can ever be of any further assistance, please do not hesitate to get in touch on 13 20 68. 
Have a fantastic day! 
Team OzShut Aftercare :)
jo
jo 2026.03.16
     
Great service from start to finish! Mohammad took the time to explain my options, including pricing. We only wanted roller shutters put on 2 windows - absolutely no pressure from Mohammad to have any more shutters installed. The installer - Gus & electricians - Draper Electrical- were fantastic. My boys can’t believe how dark their rooms are!
Reply from OZ SHUT
Hi Sync. Thank you very much for your wonderful 5 star review and recommendation. Our entire staff, installers and electricians really do appreciate feedback like this, and it is reading reviews like yours that makes it worthwhile going the extra mile for our customers. Thanks again, and please don't hesitate to reach out if we can be of any further assistance 13 20 68.
Have a glorious day!
Team OzShut Aftercare :)
Manjeet
Manjeet 2026.03.15
     
Had a roller shutters from Ozshutters few months ago. Done a great job. Very happy with their service. Shutters are really good and feel secure and safe having them on.
Reply from OZ SHUT
Hi Manjeet. Thank you very much for your glowing 5 star review and recommendation.
This is exactly what motivates the entire team to give the very best service that we can, so on behalf of all of us thank you very much and we trust that you will enjoy your shutters for many, many years to come.
Have a glorious day!
Team OzShut Aftercare :)
D.H
D.H 2026.03.13
     
SCAMMY‼️ BEWARE‼️‼️ Unethical company. They poach their clients & use “giveaways” to do so. They reach out and say “regarding the giveaway you entered…” which is bait for you to call back/answer and then say “you didn’t win, but you’re a runner up and have won a free consult” 😂 consults are free regardless. They were so pushy and tried to lock in a meet up date after kindly saying I’m not interested at the moment but will reach out if I change my mind. They finally ended up saying ok no worries - received another call a week later at 7:30pm… saying “we have been trying to call you, we need to confirm that the meetup/consult is happening tomorrow” sorry what, don’t recall booking a meet up😂😂 very interesting business model… preying on the vulnerable and roping them in with “free” consults and apparent discounts
Reply from OZ SHUT
Hi D.H. Thank you for your review. We do not charge for consults nor have we ever. We do run a competition and give away free shutters every month & one lucky Perth family wins this every time we run a competition. Would be very interested in you contacting us so we can look into the validity of your comments, see whom you have spoken to & would encourage you to contact us if this truly is the case. 9208 7888 is our contact number and please ask for Alex Sanderson - General Manager. We take these matters very seriously
David Purcell
David Purcell 2026.03.13
     
Great product no light coming through cant hear a thing outside great for light sleepers
Reply from OZ SHUT
Hi David. Thank you for your 5 star review and kind words. Hearing how happy and satisfied you are certainly will make the team feel fantastic that they were able to assist you so well. We trust that you get many years of enjoyment out of your new shutters and the benefits. Please don't hesitate to reach out if we can be of any further assistance at all 13 20 68.
Have a wonderful day! 
Team OzShut Aftercare :)
Courtney Terry
Courtney Terry 2026.03.12
     
We had our roller shutters installed 4 weeks ago, and upon accepting the quote and paying the deposit we were told (and in writing) there was a 5 day wait after installation for the electrician. We called after 2 weeks of hearing nothing and was told it was actually 8 days and we would be contacted in the next week. We are now 4 weeks post install with no electrical completely and a fully paid product that we cannot use. We have called multiple times though cannot reach anyone and are ‘awaiting call backs’. Completely disappointing experience.
Reply from OZ SHUT
Hello there, Courtney. 
Thank you for your review and our sincere apologies for the delay here. Being a WA family business, we do want you completely happy and satisfied and that's from start to finish. 
We have quickly moved to get this resolved for you and understand that the electrician has been in contact with Tyson to pop in. 
Please do not hesitate to contact us directly if we can be of any further assistance 13 20 68. 
Thank you once again, Courtney and again, our sincere apologies for the delay. 
Kind regards, 
Team OzShut Aftercare.
Carina
Carina 2026.03.10
     
I had a roller shutter installed at the front of my home. It has made a noticable difference in temperature control and blocking out light. The sales manager who came to provide a quote, the installer and electricians were all punctual and polite. The entire process was easy and efficient, communication was great from all personnel. Thank you!
Reply from OZ SHUT
Hi Carina. Thank you for your 5 star review and kind words. Sensational to read! Hearing how happy and satisfied you are makes it worthwhile to go the extra mile for our customers. We always strive to leave a lasting positive experience and it's fantastic to see that we were able to do this for you. So, thank you once again and please don't hesitate to contact us on 13 20 68 if we can assist with anything else.
Have a wonderful day! 
Team OzShut Aftercare :)
Julie Aizlewood
Julie Aizlewood 2026.03.10
     
We have used OzShut on our previous house and again in our new house. We have the shutters mainly for heating and cooling purposes but also for security. OzShut have provided us again with quick turnaround times and professional service. A special mention to Chris in the After Care section. He always does a follow up to ensure we are happy with OzShut products and is very polite and easy to talk to. Highly recommend OzShut to everyone who is contemplating roller shutters.
Reply from OZ SHUT
Hi Julie. Thank you very much for your 5 star review and praise! Beautiful to read!
It is reading these kind words from our valued clients that inspires the whole team to keep striving to provide the very best service that we can. 
We trust that you will enjoy your Shutters for many years to come. 
If we can ever be of any further assistance, please do not hesitate to get in touch on 13 20 68. 
Have a fantastic day! 
Team OzShut Aftercare :)
Carol Frieling
Carol Frieling 2026.03.10
     
Good service great job
Reply from OZ SHUT
Hi Carol. Thank you for your 5 star review. We always aim to provide a 5 star service for our clients and the team will be very happy to hear that we have been able to do this for you. If we can be of any further assistance, please don't hesitate to get in touch on 13 20 68
Have a beautiful day!
Team OzShut Aftercare :)
Clarissa Repia
Clarissa Repia 2026.03.06
     
Amazing service from start to finish. The team catered to us, working with us around our holiday making it seamless and gave us a product we were so happy with. My partner being FIFO, when he comes home he can sleep the day away without the annoying sun, creeping through the side and reduce to the road noise! Highly Recommend 100/10
Reply from OZ SHUT
Hi Clarissa. Thank you very much for your 5 star review and praise! Awesome to read!
It is reading these kind words from our valued clients that inspires the whole team to keep striving to provide the very best service that we can. 
We trust that you will enjoy your Shutters for many years to come. If we can ever be of any further assistance, please do not hesitate to get in touch on 13 20 68. 
Have a fantastic day! 
Team OzShut Aftercare :)

Skyrocket Your Sales with Customer Reviews. No coding required.

Create a Free Account