Verified Company
I thought the service was rubbish. The guy you sent was totally unhelpful. Didn't listen to anything I said. Is he even qualified? Didn't even spend 5 mins in the property. Whatever he did, made the problem worse. It was my so called Landlord,that sent you. As there is no way I would of used your service. Then when I called my Landlord back, to say nothing was still working, you had the cheek to send the same guy back. What you need to learn, is how rude it is to be in the phone, when attending a customers property. Still not rectified, would NOT recommend your company to anyone. Totally dissatisfied.
Reply from Optimum Heat LTD
Thank you for your feedback. We’re sorry to hear that your experience didn’t meet your expectations. Our team always aims to provide the best possible service, and we take comments like yours seriously.
We would appreciate the opportunity to learn more about what happened and make things right. Please contact us directly so we can discuss your experience and work toward a solution.
Thank you for bringing this to our attention.
Optimum Heat LTD
We would appreciate the opportunity to learn more about what happened and make things right. Please contact us directly so we can discuss your experience and work toward a solution.
Thank you for bringing this to our attention.
Optimum Heat LTD
