Verified Company
I would just like to express my gratitude for all the work OPC has done for me. Wayne and Eddie were very patient and kind and did try their best to sort out my sink issue. Also a kind word to everyone in the office (I believe you and Alex) for trying to book me in a slot as quick as possible and listening to my queries patiently.
It can be very stressful not having a working kitchen and not being able to sort it yourself, so it's heartwarming when you have a local company that has amazing customer service and professionals.
Thank you again and hopefully I won't be needing your services again ;)
Reply from OPC Drain Services
2026.02.16
Thank you for your review, Maria! We really appreciate your kind message. We're glad Wayne and Eddie could help and that the team made things a bit easier during a stressful time. If you ever need us again, you know where we are.
Really good service from these guys this week. Despite Thames water having restrictions in place these guys found me a work around. Brilliant service and problem solving from the office and the guys who came to help. Not got the bill yet but I highly recommend these guys.
Reply from OPC Drain Services
2026.02.02
Thank you, Peter! We're glad we could get everything sorted for you. We appreciate your kind words.
Amazing experience. Very professional, effective and smart. We first used another company but they didn't manage to fix the problem. OPC has done an amazing job with ease. Very highly recommended!
Reply from OPC Drain Services
2025.12.30
Thank you, Tamara! We're pleased we were able to resolve the issue for you. We appreciate your recommendation and support!
Shane came to deal with an emergency drain blockage at the weekend. He did a brilliant job and I can’t recommend OPC Drain Services enough! Thank you.
Reply from OPC Drain Services
2025.12.09
Thank you, Gail! We're glad Shane was able to resolve the issue for you. We appreciate your kind review and recommendation.
Excellent out of hours service from OPC. Very distressing drain blockage which Lewis cleared promptly and effectively on a Saturday afternoon. Great job, thank you.
Reply from OPC Drain Services
2025.11.25
Thank you for your review, Jonathan! We're glad Lewis could help and get everything sorted quickly for you. We'll make sure to pass your review on to him.
Do be mindful that if the work carried out is minutes( mine was approximately 15. I timed it), you are still charged for the hour. I made a few attempts to converse with someone in charge and unfortunately was sent in the modern 'customer care' loop and rather disappointingly don't care about customer' responses.
I have now noticed that there are companies out there that do charge by the half hour. My reliance on endorsement from my plumber led me to not do sufficient research.
Reply from OPC Drain Services
2025.12.11
Thank you for your feedback - we're sorry to hear you felt disappointed. Our pricing is based on a standard hourly rate, which covers travel, equipment, and labour, even when a blockage is resolved quickly. We always aim to be as transparent and helpful as possible, and we apologise if this wasn't clearly communicated on this occasion.
Cant thank Alex and Toby enough for their brilliant work just now fixing a long standing problem at my elderly neighbour's house. They took the time to show her the problem and then fixed it and showed us the clear run on the camera. They were also really quick to respond to the call earlier this morning. Thank you guys - really appreciate it.
PS Also realised that Alex had removed a blockage on my own house about a year ago - so that is 2 5star reviews due! Highly recommend OPC on service and price and definitely recommend Alex and Toby!
Reply from OPC Drain Services
2025.12.11
Thank you for your kind review! We're glad we could help resolve both issues and appreciate you taking the time to share your experience.
We have used OPC for the past 23 years. All the staff are friendly, professional and well informed. This week we had a larger job because of the age and blockages in the system. The men could not have been more helpful and worked with the ground work man from another company to complete the job leaving almost no damage to the lawn. Frankly we were amazed and most grateful. We are certainly not going anywhere else for this service. Thank you.
Reply from OPC Drain Services
2025.07.15
We are glad to have been assistance over the years and really appreciate you taking the time to share a review
What an excellent service: a quick response to an evening call out, with update by text on arrival time, and a rapid clearing of a (very unpleasant!) blockage in the soil stack. The two young men who attended were professional, polite and clear in their explanations. Such a relief to get this sorted speedily.
Reply from OPC Drain Services
2024.11.01
Thank you for kind comments, I will pass them on to the lads.
Called OPC - had a call back as to when team would arrive. Alex was great, thorough, helpful and worked really hard all the time. Truly excellent service in diagnosing and fixing the problem
Reply from OPC Drain Services
2024.10.02
Thank you for your review, I will pass your comments on to Alex
OPC really went over and beyond to get me a same day service - visited in the afternoon by a super professional guy who added years to my life expectancy by fixing the blocked drains in a friendly and efficient way. Thanks OPC!!!
Reply from OPC Drain Services
2024.10.02
So glad we could be of service, thank you for the review
I must say that the service was above and beyond my expectations! Trevor was so professional in how he went about clearing a very large blockage in all areas on site ! His Knowledge in the trade was exceptional and his presentation and manners were second to none .
Thank you OPC Trevor is an absolute Credit to your company. Gateway School
Reply from OPC Drain Services
2024.05.10
Thank you for your kind comments, I will pass them on to Trevor