OnRotate is so efficient and a pleasure to do business with. I was notified of every step till the return of the rental dress. Everything was true to their word and standard and I also loved the reusable and safe packaging they used for the item. I’m definitely a returning customer!
Reply from OnRotate
2025.07.10
Hi Azania, we’re so thrilled that you loved everything about your experience with us. We’ll look forward to seeing you on the Platform again soon. 💚
Most beautiful dresses that arrived in time & was easy to return. Such a well run business with incredible customer service. Will definitely be renting more dresses in the future.
Reply from OnRotate
2025.02.15
Hi Tana, what a lovely review! We’re so happy that you enjoyed your experience with Onrotate and that you’ll be back to rent again with us. See you soon!
Impeccable, responsive & swift service- from ordering, delivery to another province & subsequent collection of garment by the courier service. Beautiful, quality garment aside- I enjoyed the shopping (ie rental process) & the extra mile taken in ensuring garment arrived at short notice & what is overall excellent customer service. I look forward to my next OnRotate experience.
Reply from OnRotate
2024.12.13
Hi Asanda, thank you for your 5 star review. We love that you had a great experience with us and we’ll look forward to seeing you again soon.
Absolutely fantastic experience with Onrotate - I cannot recommend them enough! When the dress I ordered didn’t fit exactly right, Kelly was so helpful - I experienced a quick, convenient and hassle-free return/exchange process, and we found the perfect dress from their extensive collection of gorgeous eveningwear in time for my event! I will absolutely be using Onrotate again. Friendly, professional, efficient, and lovely to be able to support a sustainability-focused, female-owned business as well!
Reply from OnRotate
2024.10.10
Thank you for such a great review Julia. We’re glad that we could help with finding a dress that worked for you. Sustainability is at the core of everything we do, so we appreciate you recognising that. We’ll look forward to seeing you again soon.
Amazing company to work with, dress arrived packaged beautifully and looked and fitted exactly as per size guide. Return was smooth as well.
Reply from OnRotate
2024.09.02
Thanks for the lovely 5 star review Ezelna. We’re so glad you enjoyed renting from one of our Lenders and everything went smoothly. See you again soon!
I had such a great experience with the OnRotate team. The communication was excellent throughout the process and the logistics was super speedy and reliable. I would definitely rent from them again and recommend for all your rental needs!!
Reply from OnRotate
2024.08.08
Hi Busiswe, thanks for the 5 star review. We’re so glad you appreciated and enjoyed renting with us. See you again soon.
An absolutely delightful and fuss free experience. It seems risky to hire a party outfit without trying it on etc but I had enough time to make sure it fit nicely and that it was the perfect dress for the occasion. I also did not need to do ANYTHING except wait for the courier ! Would definitely recommend this experience to anyone !
Reply from OnRotate
2024.08.05
Thank you for the 5 star review Verlie! We’re delighted that you had a positive experience with us. It’s always good to order a little in advance because you can always take advantage of our size/fit guarantee if an item does not fit. We’ll look forward to seeing you again soon!
I enjoyed the dress so much! It was so elegant and cute and matched to theme of the event. My OnRotate user experience was seamless, accommodating, and the team so friendly, the best discovery I have made🖤
Reply from OnRotate
2024.07.16
Hi Mala, we’re so happy that you enjoyed wearing your rental. Thanks for such a lovely review. See you again soon!
Found a stunning dress! Fit was perfect. Service was 10/10. I highly recommend Onrotate. 🌻
Reply from OnRotate
2024.05.18
Hi Busi, Thank you for leaving us a 5 star review! We’re so happy that you loved the dress and the experience of renting with Onrotate. We’ll look forward to seeing you on the Platform again soon.
Couldn’t have been more pleased the with service I reviewed from OnRotate!
They were so helpful in providing measurements before booking the dress, this is something other hire companies didn’t help with. The dress fit perfectly.
Onrotate will definitely be my first choice when I need to hire again.
Reply from OnRotate
2024.05.17
Hi Ashton,
Thank you so much for taking the time to leave this review. We’re super happy that you had a great experience with us and that you loved the dress. We hope to see you renting again with us very soon.
Thank you so much for taking the time to leave this review. We’re super happy that you had a great experience with us and that you loved the dress. We hope to see you renting again with us very soon.
I had been looking for a white dress to wear for my engagement shoot and Onrotate had the most beautiful dress! I ordered it on Wednesday evening and it arrived the very next day for my engagement shoot. The service was spectacular and so easy! No need to run around the shops to find a dress, I literally found the perfect one while sitting on my couch! Would highly recommend using Onrotate!
Reply from OnRotate
2024.02.07
Hi Talya, thanks for taking the time to write such a lovely review. We’re so happy you had a great experience with us. Congrats on your engagement and we’ll look forward to seeing you again soon!