Verified Company
The bike rental service was outstanding! The staff was patient, helpful, and very professional – they perfectly matched us with the equipment we needed. The bikes were top quality, and the price was completely reasonable. We were especially impressed with the wheel replacement kit they provided – it saved us when we got a flat tire on the mountain, and the staff patiently explained over FaceTime how to change the wheel. Such service is rare! Highly recommended.
We rented eBikes (mountain) for two days and received excellent-quality bikes that were well-maintained. Mark was generous with his time and shared his thoughts on a couple of different long routes that we wanted to ride. While the weather was a bit spotty, we had two fantastic rides. Mark is personable and knowledgeable and will take good care of you and set you on a great adventure in this region.
The shop is also well-stocked with clothing and kit and an excellent selection of bikes for sale.
They also rent road and gravel bikes.
Thanks “On the Rocks” 🚵🚵🏻♂️
The experience was lovely all around!
My partner and I tried to make a booking last minute and the site wasn't working, but the staff were ever so helpful on the phone and reserved them for us over the phone.
Then when we got to the shop, they made sure we know what we are doing and that we have maps and warned us about some diversions due to construction works.
During the day I fell off the bike on hard gravel and smashed the e bike screen (and myself)...The first thing guys at shop did when we came back, was check if I am alright and if I needed anything and only then looked at the bike. After I felt guilty damaging rented equipment and upset that I will cause them neusance, they were really reassuring and calm and made me feel much better about what happened.
Big thank you to the the staff!
I went on the 65 km tour to Alta Badia with Mark – an experience I can highly recommend. The Bike Shop On the Rocks acted with great professionalism from start to finish.
* state-of-the-art and high-quality equipment
* absolute punctuality and reliability
* excellent expertise
* friendly and approachable
Mark grew up in the region and knows it inside out. Thanks to his experience, he was able to share not only fascinating background information about the area but also valuable tips to improve my riding technique.
The tour itself was simply breathtaking: stunning landscapes, fantastic views, and plenty of riding fun.
An unforgettable day – absolutely recommendable!
German Version
Ich habe mit Mark die 65 km lange Tour nach Alta Badia unternommen – ein Erlebnis, das ich nur weiterempfehlen kann. Der Bike Shop On the Rocks hat von Anfang bis Ende sehr professionell agiert.
* topmoderne und hochwertige Ausrüstung
* absolute Pünktlichkeit und Zuverlässigkeit
* hohe Fachkompetenz
* freundlich und nahbar
Mark ist in der Region aufgewachsen und kennt sich hervorragend aus. Dank seiner Erfahrung konnte er mir nicht nur spannende Hintergrundinfos über die Region geben, sondern auch wertvolle Tipps für meine Fahrtechnik.
Die Tour selbst war einfach atemberaubend: beeindruckende Landschaften, fantastische Ausblicke und jede Menge Fahrspaß.
Ein unvergesslich schöner Tag – uneingeschränkt empfehlenswert!
We rented bikes here five times during our two-week trip, and everything was awesome. The owners are super friendly, always have great tips on where to ride, and they remembered us from last year — which is amazing. The bikes are always fully serviced and ready to go as promised, and the whole rental process is seamless. Great bikes, great people — highly recommend!
Notre famille a loué 4 VTT electriques pour 4 jours. Le service offert par ce magasin de location est exceptionnel
D'abord les vélos sont impeccables, mais surtout lorsque ma fille n'avait plus de batterie, Mark a fait 1 heure de déplacement pour nous en apporter une autre. Ils nous ont aussi prêté gratuitement des coussins de selle.
Abbiamo noleggiato due bici elettriche e un trasportino per mia figlia di 2 anni. Appena arrivati le bici erano già pronte e in ottimo stato. Bici top di gamma, ci hanno permesso di fare oltre 30km di sentieri di montagna, ancora con 50% di batteria residua. Il trasportino poi era eccezionale: sono entrati due zaini, le felpe, e mia figlia ci ha dormito pure 3 ore. Se torneremo in questa zona delle dolomiti riprenderemo sicuramente le bici a noleggio
The staff is super knowledgeable, friendly, and genuinely passionate about biking. They helped me pick the perfect bike and gave excellent tips for the trails. Top-quality equipment, great service, and a warm, welcoming atmosphere. Whether you're a pro or just starting out, this is the place to go in Ortisei. Highly recommended! 🚴♂️💯
