Verified Company
Very patient and understanding. Hopefully delivery, and the building will be on mark as the sales
Reply from Olympia Steel Buildings
2025.12.03
Thanks so much for the great review! We're excited to keep things running smoothly through delivery and the build. If you need anything, we’re here to help!
Olympia Steel delivered exactly what I needed—excellent product quality at very competitive pricing. The entire process was smooth from start to finish, and Marlaina was an absolute standout. She was knowledgeable, responsive, and genuinely cared about getting everything right. Couldn’t ask for a better sales rep or a better experience. Highly recommend.
Reply from Olympia Steel Buildings
2025.11.19
We’re so grateful for your glowing feedback! It’s wonderful to hear that our product quality, pricing, and customer service all hit the mark. Marlaina truly strives to deliver exceptional support, and we’re happy to see that reflected in your experience. Thank you for the high recommendation!
We've had the pleasure of working with Olympia Steel Buildings on multiple projects, and they consistently deliver top-quality products. Their buildings are well-designed, easy to work with, and always meet our high standards for our clients. We would definitely recommend Olympia Steel Buildings to anyone looking for a dependable steel building.
Reply from Olympia Steel Buildings
2025.10.30
Thank you so much! We appreciate the opportunity to work with you on multiple projects. It’s always great partnering with professionals who share our commitment to quality and customer satisfaction. We look forward to many more successful builds together! P.S Thank you for sharing photos our team absolutely loves seeing the finish product!
BUYER BEWARE:
EDITED: Initially I gave Olympia Buildings a 5 star review immediately after ordering. Since then there were enough issues I wanted to take the time to give everyone some detailed insights. My initial dealings with Seth in sales was great, however, when I had issues I had zero call back from him to help me sort out the problems I encountered along the way. Kinda felt like I was hit by a Used Car Salesman. He got the sale and was gone.
Before signing the contract, I asked for assistance in finding a local builder. Seth provided me the name of an individual and he only responded at initial contact BEFORE I signed the contract to say yes he would do it. I thought I was set and signed the contract with Olympia. Same day I signed the contract, I asked the referred builder to send a formal estimate to solidfied our conversation. Multiple attempts leaving VM and email and crickets.
Before signing the contract I was told the production process was 8-12 weeks out. I contracted in 31 May 2025. Around end of July I received a call and email from Shala is shipping requesting that I pick a delivery window. I was shocked. We barely had our land cleared, a concrete guy lined upped and permits in hand. Shala was the best person in the entire Olympia experience. We stayed in regular contact and she even assisted sorting some issues out outisde of her immediate purview. And, we still had no builder.
Fast forward to October. Building scheduled for delivery and concrete is readying to be poured. All cotract parties were provided the plans sent from engineering when they arrived in June, however, when the building went to production in July no one from Olympia ever sent us the actual construction plans. So I week before the concrete pour, the concrete guys are like hey we need the construction plans to wet set the anchor bolts. So on Wednesday I reach out and ask for about construction plans and speak to George and Tim who are dumb founded that no one every sent them to us. I'm thinknig that if the kit was completedly in July that surely this is just a quick call/email and boom plans appear - NO! It literally took 5 business days to get the plans from engineering. We missed our wet set opportuntity with the anchor bolts so I was stuck paying additional labor costs to have the concrete crew come back and drill/set the bolts.
Word to the wise. Quick to set the hook on the sale, but extermely lacking on follow up support/emails/phone calls when you need assistance - EXCEPT Shala. She and her staff went above and beyone each time.
Reply from Olympia Steel Buildings
2025.05.30
Love to hear that!
Making the process of getting your building easy and stress-free is exactly what we aim for. If you have any questions or need anything else we are always just a call away!
Making the process of getting your building easy and stress-free is exactly what we aim for. If you have any questions or need anything else we are always just a call away!
Reply from Olympia Steel Buildings
2025.10.06
Thank you so much for the 5-star review! We’re proud to provide high-quality steel buildings, and it means a lot to know you’re happy with the results. If you ever need anything down the road — expansion, upgrades, or just advice — we’re here to help!
Just finished a 50x80 project
I was short 1 piece of et-10 trim and had 2 extra corner caps for the roof. I contacted customer support and after a couple initial conversations I have not heard back after 2 days. The building looks good and went together well just customer support is lacking
Verified
The customer service department is the worst! They shipped us the wrong parts and after being understanding and wanting to just make it work, it turned into a nightmare with the customer service manager. What could have been an easy fix and excited for our new building, turned into the customer service manager blaming me for having the wrong parts and yelling at me on the phone.