Verified Company
I love this place! Great staff. I had Lauren as my hygienist, she was awesome! Very thorough, did the perfect amount of check ins, and was gentle on my teeth while also giving a great cleaning! Dr.Jeb was very kind and took the time to say hello before digging in my mouth. 5 minutes of chatting goes a long way for the person in the chair! I’m really happy I switched dentists.
July 2026 update:
My mom left Oakmont after frustrations as well. Long story short, she was a patient for 6+ years. Thought she was recieving great care at Oakmont.. They told her things were okay in her mouth, etc. Today, she went to our new dentist who declared HALF of her teeth need serious fixes. She is looking at a hefty, 5 figure (!!) dental bill for work to fix her entire mouth. What on earth did Oakmont do, or NOT do, for 6+ years?! New dentist could not even read Oakmont's x-rays and did 18(!!) new x-rays today and declared Oakmont's "unreadable." She is too angry to contact Oakmont, or write a review. I'm not sure how Oakmont keeps getting 5 star reviews because 5 of us in our family have now had horrible experiences and/or lack of professional dental care. Extremely disappointed. 3 star review just went to 1.
Original review:
Been going here for many years. Used to love it! We feel we were treated great when we had amazing dental insurance. Fast forward to 2020-2023, COVID, job losses, losing our top tier dental insurance, etc. We felt we were treated completely different! No insurance? Hmmm. Balances were whispered to us in office & we were asked if we were able to pay. Yes. We can pay. Why would we go otherwise? Bottom line, we started to feel like a number & not valuable patients with feelings. Not a great feeling. We actually loved the dentists but support staff had zero empathy & came across as annoyed. Our final straws were two things; painful cleanings for 3 of us where we were told, “Oh, it’s not that bad!” & scheduling & billing staff who came across as condescending. We had a family emergency & had to cancel 4 cleanings for our family. I was told we would be billed $100 EACH for our cancellations. After two calls to the office, the fee was waived. So, our family of four, extended family & friends have all decided to leave Oakmont.
I have been going to Oakmont Family Dental for many years and the staff is amazing and over the top I give them a 10 stars out of 5
my one and only complaint is canceling an appointment 32 hours in advance is not enough time to fill that spot so they charge $50.00 to your account. make sure you give them 48 hours!
Reply from Oakmont Family Dental
2026.07.16
We appreciate our long time patients! Thank you.
Kyla was very kind, very gentle,and very caring. Gave me information to help care for my teeth. Dr Jeb and Wendy make a great team. Will be seeing them for a follow up. The office staff is welcoming to.
Reply from Oakmont Family Dental
2026.07.16
Thank you for the staff compliments! We truly appreciate the feedback.
Recently switched dentists when I moved out to Texas and after being let down by corporately owned clinics I actually ended up flying back into to oakmont as my primary dentist because of how amazing they treat their clients!
I never have to worry about getting up charged for services not needed. And every receptionist, hygienist and Dr I have worked here with has been 10/10 at both locations.
Their chapstick they hand out in their goody bags is also the BEST!
Reply from Oakmont Family Dental
2026.07.16
Wow! We are so pleased to hear this. Thank you for the continued support and trusting Oakmont with all your dental needs!
Update 6/26: Very nice dental office with an excellent staff! Outstanding experience, caring Dr. and assistant. They made it easy, relatively pain free and clearly cared about my experience. A+ all the way.
Reply from Oakmont Family Dental
2026.06.16
We are so happy to hear this about your experience! Thank you, Todd!
Went today for a cleaning off of a friend’s recommendation and sure enough they are great! I saw Lauren and she was so gentle. I told her how I have had a lot of pain with cleanings in the past and there was no discomfort with her at all. Every single person I encountered knew it was my first visit and they were all very caring and made sure I knew how everything worked there. Unfortunately, I did not realize until I was checking out that they are not in network with my insurance. (They accept my insurance and I received a discounted rate but that was my mistake not theirs) But honestly, If it doesn’t work out with my old place, I might be willing to pay just to come back because they’re that great! And I also loved that the waterpik thing had warm ish water. Helps use with sensitive teeth! Highly recommend 10/10!!!
Reply from Oakmont Family Dental
2026.05.28
We are so happy to hear that you had a wonderful experience at Oakmont! Thank you for the kind words and review.
Just want to give Oakmont Family a “Big Shout Out”. Have referred friends and can’t tell you how happy they are that they made the change. The staff is so nice and the comfort menu is the BEST 🤩
Reply from Oakmont Family Dental
2026.02.09
Thank you for trusting Oakmont with all of your dental needs!
I’ve been going to Oakmont Family Dental for about three years now and wouldn’t consider going anywhere else. As someone who’s always been nervous about dental visits, I can say this team is exceptional at making you feel at ease. I've had multiple fillings, crowns, and now undergoing Invisalign treatment with their office. Every experience I've had has been a positive one.
Everyone is friendly and welcoming across the board, from the front desk to the clinical team to billing.
I happened to have a dental visit a few days after my brother passed away. They sent flowers following my appointment. That level of care is rare and goes so above and beyond what I would ever expect from a dental office.
Dr. Hardy and his entire team is THE BEST! Thank you!
Incredible experience from beginning to end!
I felt so loved and cared for rather than a paycheck. Dr.Jill and assistant Elyse are so gentle, kind, thorough and knowledgeable.
Reply from Oakmont Family Dental
2026.04.28
We are so pleased to hear about your experience. Thank you for the kind words, we look forward to seeing you next time!
