Verified Company
Fabulous dental practice ... the care is always personal. Our family have been with this practice for over 20 years and we wouldn't move anywhere else. Trudi is a great hygienist - gives good advice and is very gentle with my regular sessions. We haven't been with Dr Andrews for long as our previous dentist retired, but trust his advice entirely.
I had an appointment this morning to repair an upper molar tooth. The whole experience from reception to treatment was very professional and painless . Thanks to all the team
Reply from Norfolk House Dental Care
2025.11.14
Thank you ever so much for your kind words, it is of paramount importance to us that our patients have a positive experience when attending their appointments. We look forward to seeing you soon
Norfolk House is brilliant, Dr Andrews is wonderful, very professional, but also very friendly and kind. Trudy and the other hygenists are lovely, as are receptionists. Always a warm, but efficient and professional welcome. Would recommend Norfolk House to anyone looking for an excellent dental service.
Reply from Norfolk House Dental Care
2023.07.25
Thank you for your lovely feedback. The team at Norfolk House Dental Care will be thrilled to read your comments and pride themselves on offering a personal and professional service. I will ensure your lovely comments are forwarded to them all
A very relaxed, professional place. No hard sell for products they just want to look after your teeth. A pleasure to attend for appointments
Reply from Norfolk House Dental Care
2025.05.09
We are pleased that you have had a positive experience with us and would like to thank you for taking the time to provide us with your feedback.
I have been a patient of this practice for 58 years. Throughout that time I have considered my treatment to have been exemplary: professional, understanding, caring and considerate. The hygienists have been wonderful. The reception staff, too, have been faultless in their administrative duties both on the phone and face-to-face at the desk.
But, as another patient has alluded to, in the last 6 years, I have been seen by the same number of dentists - in contrast, for the first 52 years, I had just 2! Is this staff turnover rate a common thing in dentistry these modern times? In itself, I think this is not a huge problem, but I have concerns regarding subtle variations in treatment plans and advice. I can appreciate having a variety of dentists, as I and others have had, will certainly generate variations in professional experiences, but I would humbly ask some consideration be given to the theory of "singing from the same hymn sheet". I'm sure some patients might find all this change mildly confusing and possibly frustrating from a continuity point of view.
For this reason, and in the light of recent events, I have given 4 stars and not 5. That said, I would still resolutely and unequivocally recommend this practice.
Reply from Norfolk House Dental Care
2025.10.13
Andrew, thank you so much for your kind words. I will ensure your positive words are shared with all the team at Norfolk House, and we apologise for your concerns that you have raised. If you wish to discuss this further, please do contact the practice and ask to speak with the practice manager
I see Dr Aylesbury as my dentist and Jo as my
Hygenist. Both of whom are highly professional , super friendly and offer lots of tips and advice . Neither are pushy in terms of making you spend more money but are concerned with your dental health and your comfort as a patient . Highly recommend them both . Reception staff always friendly and accommodating xxx
Reply from Norfolk House Dental Care
2025.10.13
Robert, thank you for taking the time to write such a kind review, I will be sure to pass your comments on to Dr Alesbury and the rest of the team. We look forward to seeing you at your next appointment.
After had an emergency appointment, the outcome was i had to have my tooth removed, which was able to have done the following day. The dentist explained what was going to happen as my tooth had a crack in it, on the day i had it removed the dentist again talked me through everything and explained how important the after care is. The dentist and nurse give you friendly and caring approach, im very happy with Norfolk House and will continue to go there.
Reply from Norfolk House Dental Care
2025.09.12
Visiting the dentist can be a daunting experience for many people. Our aim is to take the pain out of dentistry and provide our patients like you with a positive experience. We cannot thank you enough for taking the time to provide us with your feedback.
We have always received excellent care and attention at NHDP. Everyone has been professional, courteous, friendly and helpful. We are always made to feel welcome, starting with the friendly staff at reception. The waiting room is very comfortable with a pleasant atmosphere. Dr Andrews is our dentist and is always very attentive, professional and helpful. Trudie has been our hygienist for many years and is simply lovely.
Reply from Norfolk House Dental Care
2022.01.28
Thank you for your lovely feedback. The team at Norfolk House Dental Care will be thrilled to read your comments and pride themselves on offering a personal and professional service.
