Norfolk House Dental Care

Norfolk House Dental Care Reviews

Excellent rating
5.0
159 reviews Verified
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Reviews (159)
Alex Bowen
Alex Bowen
2024.03.07
Managed to get an emergency appointment for a broken tooth within 2 hours of phoning. Dentist did a great job at temporary repair at a reasonable price. Thank you.
Reply from Norfolk House Dental Care 2024.03.11
Thank you ever so much for your kind words, it is of paramount importance to us that our patients have a positive experience when attending their appointments. We were so glad to have been able to get you in within 2 hours of calling. We look forward to seeing you soon
Sarah McAuslan-Crine
Sarah McAuslan-Crine
2024.02.01
Always a friendly welcome! Excellent hygienist Jo and excellent dentist Pete.
Reply from Norfolk House Dental Care 2022.08.08
We are pleased that you have had a positive experience with us and would like to thank you for taking the time to provide us with your feedback.
Yvonne Roe
Yvonne Roe
2024.01.31
I have been a patient of the practice for approximately 40 years! Everyone there is kind, friendly and totally professional. Nothing is too much trouble in sorting out tooth-related problems. It's always a pleasure to visit Norfolk House.
Reply from Norfolk House Dental Care 2022.01.28
Your continued loyalty is very much appreciated and we thank you kindly for taking the time to provide us with your review.
David Edwards
David Edwards
2024.01.22
Reply from Norfolk House Dental Care 2024.02.16
Thank you for taking the time to leave us a 5 star review, we look forward to seeing you again soon.
Elizabeth Hinton
Elizabeth Hinton
2024.01.18
Friendly and professional team, that I can recommend without hesitation. I have been going for years and can't think of a single negative, good all through like Brighton Rock!
Reply from Norfolk House Dental Care 2024.01.19
Elizabeth, your continued loyalty is very much appreciated, and we thank you kindly for taking the time to provide us with your review
andrea corless
andrea corless
2024.01.13
Always friendly staff and excellent dental treatment and advice
Reply from Norfolk House Dental Care 2024.01.19
Thank you for taking the time to write such a kind review. Our staff are always happy to help, I will pass your lovely comments on to them. We hope to see you again in the near future
Andrew Brown
Andrew Brown
2024.01.06
Reply from Norfolk House Dental Care 2024.01.19
Thank you for taking the time to leave us a 5 star review, we look forward to seeing you again soon
tony smith
tony smith
2023.12.16
I cannot speak high enough of the treatment that I have received from Dr Robb over the last few months.
Reply from Norfolk House Dental Care 2023.09.15
Tony, thank you so much for your kind words. I will ensure Dr Robb is made aware of your comments
Ali Bird
Ali Bird
2023.12.15
I am so impressed with Norfolk House Dental Care. All of the staff we have encountered have been friendly and helpful and the atmosphere is professional but relaxed. I am so grateful that trips to the dentist with three young children are no longer the stressful events they were before we joined the practice.
Reply from Norfolk House Dental Care 2023.12.22
Ali, thank you for taking the time to write such a kind review. Our staff are always happy to help, I will pass your lovely comments on to them. We hope to see you again in the near future.
David Willey
David Willey
2023.12.14
As a family we’ve been using Norfolk house practice and Dr Andrews for many many years. I can’t recommend highly enough
Reply from Norfolk House Dental Care 2023.12.22
Thank you for taking the time to write such a kind review. Our staff are always happy to help, I will pass your lovely comments on to them. We hope to see you again in the near future.
Bernard Rigby
Bernard Rigby
2023.12.09
I registered with Norfolk House Dental Care in early 2022, and wish that I that I had done so earlier. The consistent professionalism and attention of all the staff is impressive. In particular, I required an urgent procedure earlier this week. Dr Germano assured me that it would be pain free and would heal quickly. This was indeed the case, which highlights that a patient at Norfolk House can have confidence and trust in their Dentist
Reply from Norfolk House Dental Care 2023.12.22
Bernard, we take the comfort of our patients and staff very seriously and it is wonderful to know that the measures we have taken have not gone unnoticed. Thank you ever so much for providing us with your feedback and we look forward to seeing you soon.
Lesley Powell
Lesley Powell
2023.12.08
Always professional, gentle and skilful treatment, by kind and careful staff.
Reply from Norfolk House Dental Care 2023.12.22
Thank you for taking the time to leave us a review. We are very pleased to hear you found the team provide a great service. We look forward to seeing you again soon.
Alison Stokes
Alison Stokes
2023.12.07
I have been attending Norfolk House Dental Surgery for many years. It is good to be attended to & receive continuity of care by long standing members of the dental, hygienist & reception team who get to know you. Staff are professional, efficient & effective, without compromising a relaxed atmosphere. All my dental & hygienist procedures have been carried out to a high standard. I always leave my appointment feeling that my teeth have thoroughly examined +/- treated, & that my teeth feel & look the best they can.
Reply from Norfolk House Dental Care 2023.12.22
Alison, your continued loyalty is very much appreciated, and we thank you kindly for taking the time to provide us with your review
Patricia Shepherd
Patricia Shepherd
2023.12.03
I am very pleased with the treatment I received from my dentist, Naomi also nurse Julie they are so caring and explain everything they are going to do. I rate them 10.
Reply from Norfolk House Dental Care 2023.12.22
Thank you ever so much for your kind words, it is of paramount importance to us that our patients have a positive experience when attending their appointments. We were so glad Naomi and Julie been able to help you. We look forward to seeing you soon
JOHN WEAVER
JOHN WEAVER
2023.11.30
Very welcoming practice with excellent professional treatment.
Reply from Norfolk House Dental Care 2022.10.28
Thank you for taking the time to provide us with your feedback, we are pleased to hear you find the experience excellent and professional. We are sorry to hear you were unable to get a space in the large patient carpark. Please be assured that normally there are spaces available.
Glen Francis
Glen Francis
2023.11.19
I’ve been with this practice from a young man to and older man some 35 plus years and I’m on my second dentist and hygienist so I’m happy with my overall experience, and both teams that look after me exceptionally well even when it’s an emergency.
Reply from Norfolk House Dental Care 2023.12.22
The comfort of our patients is of paramount importance to us. Hearing reviews from valued patients like yourself is always rewarding and we cannot thank you enough for taking the time to provide your feedback.
Jane Simmonds
Jane Simmonds
2023.11.15
I have been coming to Norfolk House for decades and continue to do so even though I no longer live in Gloucester. Everyone at the practice is always kind and professional, from the receptionists and hygienist Joanna to my dentist Naomi and Julie, her nurse. I always feel in safe hands (despite being a nervous patient with problem teeth!)
Reply from Norfolk House Dental Care 2023.11.17
Jane, thank you ever so much for your kind words, it is of paramount importance to us that our patients have a positive experience when attending their appointments. We were so glad that Joanne, Naomi and Julie have been there to support you. We look forward to seeing you soon
Hilary Lacey
Hilary Lacey
2023.11.12
The Norfolk House team are marvellous
Reply from Norfolk House Dental Care 2023.11.17
Thank you very much for taking the time to give us such a lovely review.
alan corns
alan corns
2023.11.10
Dr Andrews was off on sink leave was booked in to see Lisa Chang as emergency she was brilliant!! many thanks
Reply from Norfolk House Dental Care 2023.11.17
Thank you for taking the time to write such a kind review. Our staff are always happy to help. I am glad Lisa was able to see you in the absence of Dr Andrew's. I will pass your lovely comments on to them. We hope to see you again in the near future.
Karen Babbage
Karen Babbage
2023.11.10
I have been coming to Norfolk House for 51 years now. Always greeted with a warm smile by the reception staff who feel like friends to me now. My dentist Pete Andrews always goes above and beyond to make visits stress free and explains any procedures I may need and puts me at my ease. Wouldn’t want to go anywhere else for my dental care.
Reply from Norfolk House Dental Care 2023.11.17
Karen, thank you for taking the time to write such a kind review. Our staff are always happy to help, I will pass your lovely comments on to them. We hope to see you again in the near future.