The inspection itself was top notch, selection of different services was confusing. Some selected items were supposedly included in a package but then had to be added later?? When I called and talked with the receptionist she did not have a clear explanation, just kind of like yeah that’s our format with the drop down menus.
Reply from Nordic Inspections
2025.12.15
Thank you for taking the time to leave us a review, Devin! We’re glad to hear the inspection itself met your expectations. We’re sorry for any confusion around our inspection packages and service selections. Our follow-up call is meant to review the chosen package and confirm that all desired services (both included and optional) are clearly outlined before the inspection takes place. While each package includes a set of standard services, additional options can be added as needed. We appreciate your feedback and will use it to continue improving how we explain our service options. Please don’t hesitate to reach out if you have any further questions!