Non-Stop Air Reviews

Paula Mannino (Paulasenergy.com) 2025.12.04

     

Bad communication- Very rude- Terrible experience. I do not recommend this company.

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Reply from Non-Stop Air 2025.12.05

We're truly sorry to hear about your experience, Paula. Clear communication and respectful service are important to us, and we regret that we missed the mark during your interaction. Your feedback is invaluable, and we are committed to addressing these issues to improve our service. Thank you for bringing this to our attention.

Scott Oleson 2025.12.03

     

Derek was Great, explained everything clearly as to what he was fixing. Knowledgeable about all aspects of our system . Performed all repairs and added UV light to the system

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Reply from Non-Stop Air 2025.12.03

Thank you for your kind words, Scott! We're thrilled to hear that Derek provided you with such clear explanations and demonstrated his expertise. It's great to know that the UV light addition is working well for you. We appreciate your feedback and hope to serve you again in the future!

N.C. krishnamurthy 2025.11.26

     

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Reply from Non-Stop Air 2025.11.26

Thank you for your fantastic review! We’re thrilled to hear that you had a great experience and appreciate your support. Your feedback inspires us to keep up the good work. Looking forward to serving you again soon!

Lisa Holzaepfel 2025.11.24

     

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Reply from Non-Stop Air 2025.11.25

Thank you so much for your wonderful review, Lisa! We're thrilled to hear that you had a great experience with us. Your support and feedback mean a lot to our team. We look forward to welcoming you back soon!

Michael Vizz 2025.11.20

     

Great experience. They have been with me since I bought my unit years ago.

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Reply from Non-Stop Air 2025.11.20

Thank you for your kind words, Michael! We're thrilled to hear that you've had a great experience with us over the years. Your loyalty means a lot to us, and we're here to continue providing you with excellent service. We look forward to supporting you for many more years to come!

Tristan Starbird 2025.11.19

     

Amazing attention to detail and quick response to my issue. Much appreciated!

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doc gatto 2025.11.18

     

Your tech is the best we ever had very informative,he was very thorough and very knowledgeable,Derek is a keeper good spokesman for your Company

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Reply from Non-Stop Air 2025.11.18

Thank you for your fantastic review! We're thrilled to hear that Derek provided you with such great service and showcased the knowledge that we strive for. We'll make sure to pass on your kind words to him. We appreciate your support and look forward to serving you again!

mark duffy 2025.11.17

     

Derek was Perfect. Could not of have had a better technician. The best service I have ever received by a HVAC technician.

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Reply from Non-Stop Air 2025.11.18

Thank you for your wonderful feedback! We're thrilled to hear that Derek provided you with such outstanding service. We take pride in our team's dedication to customer satisfaction, and it’s great to know that it made a difference for you. We appreciate your support and look forward to serving you again in the future!

Enrique Urra 2025.11.16

     

Theres a reason these guys are 5 star. Tech Israel Urena came over and was top notch when it came down to customer service and knowledge of air conditioning. They are not trying to upsell you on things not needed. I highly recommend these guys. I called on a Saturday and they were at my home within the hour. They were even able to work on Sundays just so you wont be without ac. Their customer service is unmatched. Companies like this dont exist anymore. They are here to help . 10 stars !!!!!!

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Reply from Non-Stop Air 2025.11.16

Thank you so much for your incredible feedback, Enrique! We're thrilled to hear that Israel provided you with exceptional service and that our team's commitment to customer care made a positive impact. It’s our goal to be here when you need us, and we’re glad we could help you so quickly. Your recommendation means the world to us, and we truly appreciate your support!

Brent 2025.11.14

     

Israel, the technician did an amazing job and was so polite!

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Reply from Non-Stop Air 2025.11.15

Thank you so much for your fantastic review, Brent! We're thrilled to hear that Israel provided you with excellent service and was polite during your visit. We appreciate your feedback and will be sure to pass it along to him. Your satisfaction means a lot to us!

Rickey Brooks 2025.11.14

     

Israel did a great job of explaining everything and completing the job. Highly recommend

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Reply from Non-Stop Air 2025.11.14

Thank you for your fantastic review, Rickey! We're thrilled to hear that Israel provided excellent service and clear explanations. Your recommendation means a lot to us, and we appreciate your support!

Peter Trout 2025.11.13

     

All employees of NonStop were excellent to work with, from the owner to the installer. Excellent communication, answered questions and delivered what they promised. Highly recommend

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Reply from Non-Stop Air 2025.11.14

Thank you for your wonderful feedback, Peter! We're thrilled to hear that you had such a positive experience with our team. Providing excellent communication and service is what we strive for, and it’s great to know we delivered on our promises. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Mark Mahoney 2025.11.11

     

The company representatives were very easy to deal with and kept me informed of the progress and arrival times. Overall every employee I dealt with was a pleasure to deal with and extremely professional.

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Reply from Non-Stop Air 2025.11.12

Thank you for your wonderful feedback, Mark! We're thrilled to hear that our team made your experience smooth and enjoyable. Keeping our customers informed and providing professional service is a top priority for us. We appreciate your kind words and look forward to serving you again in the future!

Jim Har 2025.11.10

     

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Reply from Non-Stop Air 2025.11.10

Thank you so much for your wonderful review, Jim! We're thrilled to hear that you had such a positive experience with us. Your support means a lot to our team. We look forward to serving you again soon!

Bob Bright 2025.11.06

     

We were extremely impressed with the person who came to service our unit, Israel. He was extremely professional and personable. I highly suggest that the company does what it can to ensure that Israel stays with the company. Holiday bonus time! Great employees are hard to find these days. Kudos to Non-Stop Air and Heating. Extremely pleasant experience today. Highly recommend.

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Reply from Non-Stop Air 2025.11.07

Thank you for your wonderful feedback, Bob! We're thrilled to hear about your positive experience with Israel and will certainly pass along your praise. It's great to know that his professionalism and personable nature made such an impact. We appreciate your recommendation and support for our team at Non-Stop Air and Heating. Looking forward to serving you again!

George Blier 2025.11.06

     

Service tech was clean and polite. Seemed competent. I was not pleased that I had to pay for a "hard start" attachment on a 6 month old system that was not covered under warranty.

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Reply from Non-Stop Air 2025.11.06

Thank you for your feedback, George! We're glad to hear that our service tech provided clean and polite service. We understand your frustration regarding the "hard start" attachment and appreciate your insights. Your feedback helps us improve our services, and we hope to serve you better in the future.

Vincent “Vince” Fraser 2025.11.04

     

Great work & knowledgeable, Derek’s a solid guy good job!

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Reply from Non-Stop Air 2025.11.04

Thank you for your positive feedback! We're thrilled to hear that you had a great experience and found Derek knowledgeable. We appreciate your support and look forward to serving you again!

Patricia Alderman 2025.10.28

     

Israel was professional, polite, efficient, and thorough. Will use Non-stop again for AC needs.

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Reply from Non-Stop Air 2025.10.28

Thank you so much for your wonderful review, Patricia! We are thrilled to hear that Israel provided you with professional and efficient service. Your satisfaction means a lot to us, and we look forward to assisting you with your AC needs again in the future!

Robert Blair 2025.10.22

     

Great service. Very fast response. I had a technician arrive within 1 hour from my phone call. The issue with my A/C unit was solved within 20 minutes and the unit was up and running. Derek was very professional, explained what was repaired and made sure all readings for the A/C unit were within spec. I have become a new customer for Non- Stop.

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Reply from Non-Stop Air 2025.10.22

We're thrilled to hear about your positive experience with our service! It's great to know that Derek was able to resolve your A/C issue quickly and professionally. We appreciate you choosing Non-Stop and look forward to serving you again in the future! Thank you for becoming a valued customer!

Johanna Gutierrez 2025.10.20

     

We searched for air conditioning installation near me in Greenacres, and Comfortly was our choice. Adrian handled the job, explained everything clearly, and installed the system efficiently. Adrian was polite, professional, and very detailed.

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Reply from Non-Stop Air 2025.10.20

Thank you for your wonderful review, Johanna! We're thrilled to hear that Adrian provided you with clear explanations and efficient service during your air conditioning installation. Your kind words about his professionalism and attention to detail truly mean a lot to us. We're glad you chose Comfortly, and we look forward to serving you again in the future!