The office staff is exceptionally caring, friendly, and professional. From the moment you walk in, you’re greeted with a warm smile that makes you feel welcomed and comfortable. They take the time to listen and truly value your concerns.
Dr. Ho is outstanding. He is very thorough when reviewing x-rays or MRIs, explaining in detail what the issues are and showing you exactly what he sees. He clearly discusses treatment options and solutions to help alleviate pain, and he never rushes you out of the room. Dr. Ho makes sure you fully understand your care plan and takes the time to address any questions or concerns. His professionalism and attention to detail provide great confidence in the care you receive.highly recommend !!!
Reply from NJ Spine & Orthopedic
2025.12.09
Hi, Debbie. Thank you so much for leaving us a stellar review!
Last December, I was scheduled for surgery with Dr. Katzman and he never showed up for the procedure.
Today I was schedule to see Dr. Ho in the office and waited in the exam room for an hour without him ever coming in.
It's clear and obvious that this practice has no regard for their patients if two separate physicians treat their patients this way.
Reply from NJ Spine & Orthopedic
2025.12.09
Hi, James. At NJ Spine & Orthopedic, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (855) 586-2615!
I’ve had several surgeries at this facility, and the staff has always been very professional. The two girls at the front desk in Room 205 and the two girls in the surgery center in Room 210 are all extremely helpful and respectful. I have never received any bad attitude or been treated poorly by any of them. I am still a patient here with a few upcoming procedures, and I continue to feel comfortable and safe every time I visit this facility.
Reply from NJ Spine & Orthopedic
2025.12.02
Hi, Shontel. Thank you so much for leaving us a stellar review!