Great experience. The fact that the at home blood draw wasn't available in my area should have been communicated more clearly. We had to wait a few weeks before being able to schedule the draw and had to drive 2hrs in order to get it done. The review of the results with the nurse practitioner was great and hindsightful. Recommend to anyone serious about their health journey.
Stay far away unless you enjoy being scared into more products and subscriptions.
I paid for their checkup and then reviewed the actual medical results with my family doctor and a private clinic. Everything was normal (except some minor issues like most humans).
Nia took the same data and placed me in the "bottom 10%" which is absurd. I go to the gym twice a week and hike/scramble in the Rockies on the weekends. Their internal “scores” have no scientific basis and directly contradict the clinical interpretation of the results.
It became very obvious how the business model works: create alarming scores, frame the client as "at risk" and then use that fear to push ongoing subscriptions and coaching. The dashboard looks polished, but the interpretations are exaggerated and designed to retain customers, not provide accurate medical guidance.
If you want real medical insight, rely on the raw lab reports and your doctor.
If you want to be funneled into an upsell session, this service is perfect.
I won’t be renewing.
Reply from NiaHealth
2025.11.22
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations.
At NiaHealth, our goal is never to alarm or upsell. Our purpose is to help people understand their health data with clear, evidence-based insights. Our scoring system is designed to highlight areas that may benefit from attention by using optimal reference ranges and risk models—based on Canadian and international research. Instead of waiting for numbers to reach the levels associated with disease, we focus on identifying patterns years before they become diagnosable conditions. We understand this can feel different from a traditional medical visit.
If you haven’t had a chance to book your 1:1 consultation, we encourage you to do so. Our clinical team can walk you through your results, provide context, and discuss next steps based on your individual health profile.
We truly appreciate your perspective and are always working to improve how we communicate results so they feel supportive, transparent, and clinically grounded. If you’re open to it, we’d be grateful for the chance to learn more about your experience. Please feel free to reach out to us anytime at support@niahealth.co.
Wishing you all the best on your health journey.
At NiaHealth, our goal is never to alarm or upsell. Our purpose is to help people understand their health data with clear, evidence-based insights. Our scoring system is designed to highlight areas that may benefit from attention by using optimal reference ranges and risk models—based on Canadian and international research. Instead of waiting for numbers to reach the levels associated with disease, we focus on identifying patterns years before they become diagnosable conditions. We understand this can feel different from a traditional medical visit.
If you haven’t had a chance to book your 1:1 consultation, we encourage you to do so. Our clinical team can walk you through your results, provide context, and discuss next steps based on your individual health profile.
We truly appreciate your perspective and are always working to improve how we communicate results so they feel supportive, transparent, and clinically grounded. If you’re open to it, we’d be grateful for the chance to learn more about your experience. Please feel free to reach out to us anytime at support@niahealth.co.
Wishing you all the best on your health journey.
I’ve found Nia Health to be good value for the cost — it goes far beyond what I can get in the limited time with my GP. The program gives me a clear, data-driven view of my health and helps me plan, track, and see real improvements over time. The consultants are insightful, and the team acts as much like coaches as clinicians. The dashboard is a great visual tool for understanding progress and staying motivated. After my second consult, I left feeling encouraged, informed, and confident about continuing to make positive changes.
Fabulous experience. I went in not knowing what to expect, and came back surprised that all is well except for one thing. It really helped me focus on my target area for improvement, while having peace of mind that everything else is well and to continue with my current routine. Highly recommend!
I recently used NiaHealth for their essential blood test, the CGM program, and the gut microbe test, and I am extremely impressed with the entire experience. Every person I dealt with was fantastic. The phlebotomist who came to my home for the blood draw was very pleasant and knowledgeable. The nurse practitioners who went over my CGM and blood results were great as well—very thorough and insightful.
The results from all the tests gave me valuable insights into my current health, how I compare to others, and most importantly, what I need to do to improve my overall health and well-being. The personalized information and health plan you receive are well worth the cost. As a bonus, I was able to get it covered by my health spending account. Highly recommend this service to anyone looking to take proactive control of their health.
Great service. The dashboard of your health metrics, personalized advice and consultation have provided me with actionable insights that I can implement in my daily routine. What impressed me most was how the platform takes complex health data and presents it in a way that's easy to understand and act upon. The personalized recommendations feel genuinely tailored to my specific needs rather than generic advice you'd typically get.
The consultation process was thorough and professional, and I appreciated how the team took time to explain not just what the data showed, but why it mattered for my health goals. The clear explanations helped me understand the 'why' behind each recommendation, making it easier to commit to the suggested changes.
Overall, NiaHealth has given me a much clearer picture of my health status and a concrete roadmap for improvement. I recommend it to anyone looking for a more personalized, data-driven approach to their wellness journey.
I learned valuable information about my health stats, for example, I was shocked to learn that despite my eating a wide array of vegetables, etc . I was deficient in vitamin D so I will start supplementing now (or try to get more sun!). I also got valuable information about my metabolic system and so forth which will affect my diet, going forward.
As a former Telus Health member for 15 years, I’m excited about the different testing and 6 month follow up and retests. Booking appointments was a breeze and done very quickly. The nurse practitioner follow up was amazing and very thorough. I’m excited to see how the next round of tests have improved in 6 months.
Reply from NiaHealth
2025.08.01
Thank you so much for the kind words, Tracy! We're thrilled to have you with us. It means a lot to hear that the testing experience, booking process, and follow-up with our nurse practitioner all stood out to you.
We're just as excited to track your progress and see how things improve at your next checkup — we're here with you every step of the way! 💙
We're just as excited to track your progress and see how things improve at your next checkup — we're here with you every step of the way! 💙