Our tour guide Alp was really good. Even though the weather was not good he made sure to maximize our experience. He was very flexible and accomodating with the schedule to meet all the needs of the tour participants that day. Would definetly do another tour with Alp.
The only downside or caveat was the visitor centre was not properly staffed so beware if you go off-season.
Do not waste your money
Do not waste your money.
Date of experience: 01 January, 2026
Date of experience: 01 January, 2026
Reply from Niagara Falls Tours - Zoom Tours
2026.01.07
Hi Ben, we're sorry to hear you were disappointed. Please contact our customer service so we can better understand the issue and work towards a solution for you.
The tour is everything we wanted. We stopped by a few spots for photos, and took our time when we got to the falls! And our guide Garry was super helpful and adorable π He had the initiative to call all different parties before we started so we could stick on schedule, allowed us to explore Niagara the way we wanted, and even dropped us off at out hotel when we finished. π«Άπ»π