I had an extraordinary experience at NexGen Car Service. The customer service is truly top‑notch—the very epitome of great service. Every employee I interacted with was genuinely friendly. Gabe and Andres came out to inspect my vehicle and immediately showed me the issue. I already knew what the problem was, so their honesty and clarity told me right away that this is an establishment I can trust. And they provide loaners, if necessary. I’m actually looking forward to my next service later this month.
Thank you, Joshua, for the amazing review. We appreciate you trusting us with your 2017 Ford Fiesta, 2011 Chevrolet Traverse, and other cars over the years! We value your loyalty and continued support. Thank you!
Joshua Coe2026.09.01
The only shop I will bring my truck to from now! Great customer service and great work! Highly recommend!
I wasn't sure where to take my Land Rover for annual inspection so I searched on Google. Nextgen Car Care, LLC was the first result that popped up. While I was there, other needed maintenance was found. They replaced the turbo and speed wheel sensor in my 2014 Evoque. Now my car drives like it was brand new. Very impressed with service here. Videos/pictures are taken of all aspects of vehicle. I honestly have never found an auto repair shop that cares about my car as much as I do. I, very much, appreciate Jay, Ohm, and the whole Nextgen crew for getting me back on the road. Thank you so much!!! Will definitely be a repeat customer!!!
Had some work done on our daughters car. Very professional. Explained everything needed. Work done in a timely manner. Staff great especially Gabe. Rich, we think you have a great place and will definitely recommend Next Gen to family and friends.
IF I COULD GIVE THIS BUSINESS 10000 STARS I WOULD! I called this shop in utter despair, thinking I would never get a precise answer to what was going on with my front suspension. I have a Mercedes-Benz and automatically as a consumer you would think, “they’re going to destroy my pockets”. ABSOLUTELY NOT. From the moment I called and spoke to “Ohm” he rest assured I would have a designated mechanic who deals with European vehicles, “Andres”, to drive, and place me, the owner of the vehicle, as a passenger seat rider to help point out where the ATROCIOUS noise was located. When I first walked into the shop I spoke with “Jay”, awesome guy, very attentive, and engaging in conversation which helped smooth out the process from start to finish, totally takes your mind off the wait period. “Ohm” hopped in my passenger seat we took a short ride, and with the information from that drive; he went out back and brought in “Andres” who actually drove my vehicle to get the genuine feel for what’s going on. We returned back to the shop, and after about 45 minutes later, which didn’t feel long at all, “Mike, the savior” came back with the keys in his hand, and asked me if we can both take a ride to test drive the vehicle and see if there was anymore noise. I smiled and headed out to the car, and I COULD NOT BELIEVE HE WAS ABLE TO LOCATED THE PROBLEM, AND FIX IT!!!!! NOISE IS GONE, I’VE BEEN DEALING WITH THIS FOR OVER A YEAR, MULTIPLE SHOPS AND TECHNICIANS COULDN’T GET IT RIGHT, BUT THE GUYS OVER AT NEXTGEN GOT IT!!!!!!!!!! I am now riding silent and extremely happy. Wow I love my vehicle again!!!!!!! THANK YOU GUYS I HOPE YOU’RE ALL WELL TAKEN CARE OF YOU MADE MY ENTIRE EXPERIENCE ONE TO NOT ONLY REMEMBER, BUT TO SPREAD TO EVERYONE IN NEED OF ANY MAINTENANCE. Jay, Ohm, Andres, and Mike the Savior! Beast mode guys, God bless!!!!! They also provided me with a video explaining what they found, and did to satisfy the job!
These people take care of you like family!
This past weekend I had an unfortunate incident involving road debris and was concerned about my car, as I am soon heading out of state on vacation. I showed up first thing Monday- before they even opened- and was brought right in. Rich, Ray and the rest of the crew took great care of me- checked out my car, made a repair and made me feel secure in my travel plans- all at a very reasonable price. AND THEN the very next day I picked up a massive nail in my rear tire! Back I went- and was quickly taken care of- with only minimal teasing about my driving- ha! What more could you of want? I've been very satisfied with my routine car care all along and am so appreciative of how Next Gen Car Care truly goes above an beyond with customer service and thorough diagnostic and repair skills. 10/10!!
Date of experience: 29 July, 2026
Very good customer service very rarely do you find auto shops that truly care about the guest. With them they were more focused on helping me get back on the road rather than milking me for every penny possible. Highly recommend and will be coming back again myself
I had the best experience at NextGen. I went in for an inspection, oil change, and to check my brakes, and they took such good care of me. They gave me a ride to work and sent me a comprehensive list of all of the work my car needed. They included pictures, explanations of why it needed to be done, and cost estimates. I needed more work than I expected, but they made my choices easy by rating the severity of each repair. They even picked me back up from work. I will absolutely be back in a few months for some preventative maintenance! Special shout-outs to Jay, Tom, and Gabe! You guys are the best!
On July 3rd My exhaust pipe came apart trying to get someone to repair it as soon as possible I tried car repairs near me They were all too busy and wouldn't get me in for like a week or more I called nextgen It must have been around 1:30 2:00 basically they said it You can get it here soon as possible before 5:00 when they close they would take a look at it so I got there I think a little after 2:30 and they took the time to look at it and then they did fix it they welded it back together in a very reasonable price I was kind of shocked I was expecting since I didn't have an appointment and they did seem like they were busy I won't say what the price was but I felt it was a very reasonable I was expecting much more so very happy with my experience with NextGen. Also liked the had air conditioning everywhere lol
I had an unexpected issue with my vehicle and stopped by NextGen Car Care feeling stressed and unsure about what to do next. From the moment I walked through the door, I was welcomed with kindness, professionalism, and a level of customer service that is hard to find these days.
I want to give a special shout-out to Tom, Andres, Ohm, and Jay. Each of them took the time to listen, answer my questions, and ensure I understood my options. What stood out most was that they genuinely cared about my safety and well-being. They didn’t try to pressure me into anything—they gave honest advice, explained everything clearly, and helped me make an informed decision.
Even during a stressful situation for me, every person I interacted with had a smile on their face and treated me with respect. Their attention to detail, patience, and willingness to go above and beyond made all the difference.
It’s easy to find a place that can work on cars. It’s much harder to find a team that truly cares about people. NextGen Car Care does both exceptionally well.
If you need anything from routine maintenance and oil changes to brakes, tires, diagnostics, or major repairs, don’t hesitate to give them a call. You won’t just receive excellent automotive service—you’ll be treated with honesty, professionalism, and genuine care.
Tom, Andres, Ohm, and Jay, you may not realize it, but your kindness, patience, and professionalism turned a stressful experience into a positive one. The way you treated me left a lasting impression, and that level of customer care deserves to be recognized.
Thank you for making a difficult day so much easier. I highly recommend NextGen Car Care to anyone looking for a trustworthy, knowledgeable, and customer-focused team.
Excellent customer service
Andreas was very responsive and helpful. His expertise gave us peace of mind that our daughter could safely complete her drive.
Date of experience: 25 May, 2026
Good people good company. Sarge came out with Matt they were efficient, clean ,very neat and courteous.I will do business again with them in the future.
Excellent friendly service at the front desk, and the online services are great as well. Was able to easily set up an appointment and drop my vehicle off early using the drop box. The service department kept me updated with both texts and calls and having the option to pay online and pick up after hours is great especially if I'm not able to make it there before closing.
Verified Company
