Very pleased. I drove into their shop Friday am 2/19, after having a tire punctured when I passed an accident on rt31, from a shark tooth sized chunk of the aluminum wheel from the crash. The guys in the shop were great, gave me only what I needed. I bought two new snow tires at a very reasonable price and was on my way in only a couple hours in spite of not having an appointment.
These guys are top shelf. From excellent customer service reps to skilled automotive technicians, every aspect of my experience there exceeded expectations. The shop is clean and neat, and the owner is right there working with the tools and quarterbacking the operation. I will definitely be a return customer.
Nextgen is always great to work with. While I know it's a sales technique, I do appreciate them checking the car out and offering suggestions to keep it in top shape. They never pressure. Just describe.
Did everything that was told to me and on time everything was explained to me so that I understood what was going to be done after the work was done the technician explained everything to me that he had done and what I was going to have to do to make it right great people to work with thanks guys
Quick and thorough inspection with premium oil change. They always offer a loner car which is a huge advantage from a practicality standpoint. The customer service and attentiveness is always at a high level, and I appreciate periodic follow ups on how my vehicle is running or if I need anything.
We are glad we were able to get you right in and get your tire fixed on your F-150 and get you back on the road. If you ever need anything else we are here for you.
This shop is my regular stop for when ever I need repairs, always helpful and knowledgeable. I sent my car in for NY inspection and ended up doing a rear brake service as well. Great quality work and my breaks looked good as new. Another job well done.
Waited 2 hours at another place for my scheduled appointment. Called Jason at Nextgen, and he got me in immediately. They were totally helpful and informative. I will definitely be going to Nextgen first from now on!
Thank you very much Chris, I am so glad we could get your Mazda in and were able to get the service done that we found your vehicle needed. It is always our goal to get our customers in as quick as we can, and get the quality service they need done in a timely fashion while taking our time to do it right the first time. We will be here for you anytime you need any service done.
Updated review from 2018/19? I would give Rich and his team 10 stars if it were possible. I met these guys over a decade ago, but was not a customer. I had a problem with one of my vehicles that several places (including dealer where I bought it from) "fix" a problem that in fact was not fixed. I remembered Nextgen guys and brought it in. They solved the mystery in less than half a day. Five vehicles later and I can only recommend Nextgen. Experts, professional, fair costs and most important honest to customers. *********
Thank you so much! As a long time customer of ours I am sure you have seen us grow to what we are, and what we are becoming, and we will always welcome our customers as a part of our family. Without you we wouldn't be NextGen Car Care.
Diagnostic, repair, and maintenance service on my BMW X5 was prompt and thorough. The Nextgen team demonstrated their knowledge, capabilities and skill, and got the car safely back on the road. They are my new go-to shop.