Verified Company
From the moment I arrived, Kim was so welcoming. She asked if I had an idea of the style and color I wanted. After I explained what I was looking for, she returned with several beautiful gowns and assisted me with each fitting. She was very helpful, understanding, and efficient. I found the perfect dress and couldnât be happier with my order! I will definitely return for all my future gowns and will always request Kimâs assistance.
It was an awesome experience for my granddaughter. Our person was so great to work with. We actually picked out 3 dress so we just have to decide which one to use.
Reply from NewYorkDress
Thank you for sharing! Weâre so happy your granddaughter had an awesome experience, and weâre glad our team member made the process so special. We canât wait to see which dress you choose!
Very good customer service. The workers are very patient and kind. Highly recommend.
Reply from NewYorkDress
Thank you for your kind words! Weâre so happy you enjoyed our customer service and appreciate the recommendation!
Good service beautiful dress
Reply from NewYorkDress
Thank you so much! Weâre glad you loved the dress and had a great experience with our service!
Excellent attention and service. Very patient when trying to find the perfect gown.
Reply from NewYorkDress
Thank you so much! Weâre happy we could help you find the perfect gown and make your experience a great one!
New York Dress might honestly be the best dress boutique I've been to in New York so far!
I had been searching for dresses for the past two weeks and visited so many different places across New York. Unfortunately even came across stores that tried to sell dresses with detects (Bella hah!), so finding New York Dress was such a refreshing experience. The quality of the dresses is absolutely amazing, especially considering how reasonable the prices are.
And of course, I have to give a huge thank you to Desiree! She was absolutely wonderful and incredibly helpful throughout the entire process. I went with my sister and, since I didn't think she would be shopping for a dress herself, I didn't make an appointment for her. Desiree never once made us feel like this was an issue. She was so kind and patient and ended up helping both of us find our dresses!
We both ended up purchasing our dresses from New York Dress, and the whole experience was truly amazing. I already know we're going to feel beautiful at our events in these dresses!
The customer service: 10/10
The quality: 10/10
The experience: 10/10
Thank you so much, especially to Desiree, for making this experience so special for us. If you're looking for a beautiful dress in New York, I highly recommend New York Dress.
Definitely one of the BEST dress boutiques in New York! â¤ď¸đđť
Reply from NewYorkDress
Thank you so much for your wonderful review! â¤ď¸ Weâre thrilled you and your sister found your perfect dresses. Weâll be sure to share your kind words with Desiree!
For a $400 non-returnable Lara dress I would expect any faults or damage to be disclosed. This dress has a hacked hem looks like someone let their five year old cut the bottom of the dress and there is no hem. Then I notice beads all over to find like five inches of beads gone smack dab in the middle of the dress. You can see all the other rows are already unraveling and my daughterâs wedding is in five days. Go somewhere else this is a waste of money.
Reply from NewYorkDress
2026.09.01
Weâre sorry to hear that youâre disappointed with your purchase, and we understand how frustrating it must be to discover an issue so close to your daughterâs wedding.
We do want to clarify that this dress was purchased in June, and we were not contacted about any concerns regarding the condition of the dress until several months later. Our store policy requires customers to contact us within 7 days of receiving their purchase if there are any issues, damages, or concerns so that we have the opportunity to address them promptly.
We do want to clarify that this dress was purchased in June, and we were not contacted about any concerns regarding the condition of the dress until several months later. Our store policy requires customers to contact us within 7 days of receiving their purchase if there are any issues, damages, or concerns so that we have the opportunity to address them promptly.
Addisonâs stylist was just the BEST! Very sweet and friendly- she made Addison feel so comfortable. We will definitely be back!
Anita was fantastic, she listen to what I wanted. Gave me many options that fit my descriptions. Was extremely polite and helpful! Iâm very happy with my experience!
Reply from NewYorkDress
2026.08.26
Thank you for your kind words! Weâre so happy to hear Anita was helpful, listened to your needs, and found great options for you. Weâll be sure to share your feedback with her!
Dresses do not fit to size, despite having a size chart. Dresses cannot be returned if on sale - this is taking a HUGE risk in fit and quality with out the option to return or exchange. DO NOT PURCHASE dresses from here.
Reply from NewYorkDress
2026.08.26
Thank you for sharing your feedback. Weâre sorry to hear that the fit did not meet your expectations. We understand your concerns regarding sizing and our sale-item policy. Please contact us directly so we can review your case and see how we can assist. We appreciate you bringing this to our attention and giving us the opportunity to address your concerns.
The staff is very friendly, helpful, and patient throughout the entire process. They made me feel comfortable and helped me find a dress that was perfect for me.
I highly recommend this store to anyone looking for a beautiful, elegant evening dress. I will definitely be coming back! â¤ď¸
Reply from NewYorkDress
2026.08.18
Thank you so much for your wonderful review! Weâre delighted to hear that our team made you feel comfortable and supported throughout your experience, and we look forward to welcoming you back again!
Desiree was an absolute pleasure to work with! She helped me find the perfect dress at the showroom and made the entire experience so easy and enjoyable. She was incredibly patient, attentive, and never made me feel rushed or pressured. She really took the time to understand what I was looking for and helped me find something I truly loved. I had such a great experience with her and would highly recommend Desiree to anyone looking for personalized and thoughtful service!
Reply from NewYorkDress
2026.08.18
Thank you so much for your kind words! Weâre thrilled to hear that Desiree made your experience so enjoyable and helped you find the perfect dressâit was truly a pleasure having you in the showroom!
Great experience they help me find exactly what I wanted. Lots of patience.
Reply from NewYorkDress
2026.08.06
Thank you for your kind wordsâwe're so glad we could help you find exactly what you were looking for, and we truly appreciate your trust and support!
I had a great experience on my first visit. Kim my stylist was professional, friendly, efficient and has great taste. She managed to make fabulous recommendations with styles and right sizes. I didn't expect to walk away with a purchase but I did. Loved my new gown.
Reply from NewYorkDress
2026.08.03
Thank you for your wonderful reviewâwe're so glad Kim made your first visit such a great experience, and we hope you enjoy your beautiful new gown!
Jada was a pleasant, well-informed professional who demonstrated honesty, patience, and understanding. She thoughtfully guided me through the selection process, helping me choose a fabulous dress that suited my style and preferences.
Love Harlem
Reply from NewYorkDress
2026.08.03
Thank you for your kind wordsâweâre delighted Jada provided such thoughtful, personalized service, and weâre so happy you found a fabulous dress you love!
Beautiful dress by Sherri Hill and great quality material. The dress arrived quickly and was packaged well. My daughter competed in the Miss NY Teen USA pageant and placed in the top 12 as a Semi finalist and looked gorgeous in her gown. Couldnât be happier with the personable customer service and quality gown. Thank You.
Reply from NewYorkDress
2026.07.29
Thank you so much for your kind words! Weâre honored to have been a part of your daughterâs pageant journey. Congratulations on her Top 12 Semi-Finalist placement at Miss NY Teen USA! Weâre thrilled she looked and felt beautiful in her gown, and we truly appreciate your support.
