NewYorkDress Reviews

joseline rivera 2026.10.18

     

My experience was amazing, Desiree was very sweet, attentive and very helpful. Thank you Desiree your costumer service was outstanding! ♥️

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Reply from NewYorkDress 2026.10.20

Thank you for your lovely review! ♥️ We’re so happy Desiree made your experience special with her outstanding service. We’ll be sure to share your kind words with her!

Yasmine Riley 2026.10.17

     

Desiree was wonderful and very helpful and attentive!

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Reply from NewYorkDress 2026.10.20

Thank you for your kind words! We’re so glad Desiree provided you with such wonderful service. We’ll be sure to share your feedback with her!

Jewel James 2026.10.16

     

Timely service. Great selections.

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Reply from NewYorkDress 2026.10.20

Thank you for your kind words! We’re glad you enjoyed our selection and timely service. We look forward to serving you again!

Aurora Khosh 2026.10.15

     

I ordered a dress online, when I received it, it was far from what shown on the website, poor fabric quality, not standing good on body and wrong measurement guidance on the website. After I reached out to them, they refused to take any responsibility for it by saying the measurements are provided by the designer and you can not return it. I paid $200 for a dress that barely worth $50! Do not trust their measurement and their photos!

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Reply from NewYorkDress 2026.10.20

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations, as we always strive to provide our customers with quality products and accurate sizing information.

However, we have been unable to locate an order associated with the name provided in your review. Please contact our customer service team directly with your order details so we can investigate the situation

Alexa Barlatier 2026.10.13

     

I had an awesome time choosing my birthday dress at NewYorkdress. Kim was attentive to my needs. It was a beautiful experience overall, I will do it again in a heartbeat.

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Reply from NewYorkDress 2026.10.15

Thank you for your kind words! We’re so happy Kim made your birthday dress shopping experience special. We can’t wait to welcome you back to NewYorkDress! ✨

Ryan Smith 2026.10.12

     

nice place

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Reply from NewYorkDress 2026.10.12

Thank you for your kind feedback! We’re so glad you enjoyed your experience and hope to welcome you back again soon!

Thalia Kent 2026.10.03

     

TERRIBLE. The stylist was not good and had a bad attitude the entire time. I had to tell her three times which colors I could and could not wear. She pulled items that looked nothing like the inspiration picture, even though there seemed to be several similar items in the warehouse (lower level that they do not make available to customers). They refused to extend the time, even though you could’ve charged an extra twenty and no one was there for the "next appointment." They need to make their 45-minute policy extra clear and provide customers with pictures of what is available in-house that day so they can come prepared, because you cannot rely on whatever the stylist is pulling... very disappointing.

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Reply from NewYorkDress

We’re sorry your experience did not meet your expectations. We value your feedback regarding the styling, communication, and appointment policy, and will use it to improve our services. Thank you for sharing your concerns with us.

Theresa Costanza 2026.09.27

     

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Rogerio Gonzalez 2026.09.18

     

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Rosa Matute 2026.09.14

     

Neema is a very kind person

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Reply from NewYorkDress 2023.11.20

Thank you for your feedback! We love to hear when our customers have a great experience in our store!

Electra Grahame Phillips 2026.09.11

     

My gown is absolutely gorgeous 😍

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Reply from NewYorkDress 2026.09.17

Thank you so much! We’re thrilled you love your gorgeous gown!

Jessika Garcia 2026.09.11

     

From the moment I arrived, Kim was so welcoming. She asked if I had an idea of the style and color I wanted. After I explained what I was looking for, she returned with several beautiful gowns and assisted me with each fitting. She was very helpful, understanding, and efficient. I found the perfect dress and couldn’t be happier with my order! I will definitely return for all my future gowns and will always request Kim’s assistance.

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Reply from NewYorkDress 2026.09.17

Thank you so much for your wonderful review! We’re thrilled Kim made your experience so special and helped you find the perfect gown! We can’t wait to welcome you back!

Sandra McPhee 2026.09.06

     

It was an awesome experience for my granddaughter. Our person was so great to work with. We actually picked out 3 dress so we just have to decide which one to use.

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Reply from NewYorkDress 2026.09.10

Thank you for sharing! We’re so happy your granddaughter had an awesome experience, and we’re glad our team member made the process so special. We can’t wait to see which dress you choose!

Patrina Green 2026.09.05

     

Very good customer service. The workers are very patient and kind. Highly recommend.

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Reply from NewYorkDress 2026.09.10

Thank you for your kind words! We’re so happy you enjoyed our customer service and appreciate the recommendation!

Margarita Tendilla 2026.09.04

     

Good service beautiful dress

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Reply from NewYorkDress 2026.09.10

Thank you so much! We’re glad you loved the dress and had a great experience with our service!

A will 2026.09.03

     

Excellent attention and service. Very patient when trying to find the perfect gown.

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Reply from NewYorkDress 2026.09.10

Thank you so much! We’re happy we could help you find the perfect gown and make your experience a great one!

Elena K 2026.09.01

     

New York Dress might honestly be the best dress boutique I've been to in New York so far! I had been searching for dresses for the past two weeks and visited so many different places across New York. Unfortunately even came across stores that tried to sell dresses with detects (Bella hah!), so finding New York Dress was such a refreshing experience. The quality of the dresses is absolutely amazing, especially considering how reasonable the prices are. And of course, I have to give a huge thank you to Desiree! She was absolutely wonderful and incredibly helpful throughout the entire process. I went with my sister and, since I didn't think she would be shopping for a dress herself, I didn't make an appointment for her. Desiree never once made us feel like this was an issue. She was so kind and patient and ended up helping both of us find our dresses! We both ended up purchasing our dresses from New York Dress, and the whole experience was truly amazing. I already know we're going to feel beautiful at our events in these dresses! The customer service: 10/10 The quality: 10/10 The experience: 10/10 Thank you so much, especially to Desiree, for making this experience so special for us. If you're looking for a beautiful dress in New York, I highly recommend New York Dress. Definitely one of the BEST dress boutiques in New York! ❤️🙏🏻

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Reply from NewYorkDress 2026.09.10

Thank you so much for your wonderful review! ❤️ We’re thrilled you and your sister found your perfect dresses. We’ll be sure to share your kind words with Desiree!

Vishal Parikh 2026.08.29

     

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Traci Rizzo 2026.08.29

     

For a $400 non-returnable Lara dress I would expect any faults or damage to be disclosed. This dress has a hacked hem looks like someone let their five year old cut the bottom of the dress and there is no hem. Then I notice beads all over to find like five inches of beads gone smack dab in the middle of the dress. You can see all the other rows are already unraveling and my daughter’s wedding is in five days. Go somewhere else this is a waste of money.

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Reply from NewYorkDress 2026.09.01

We’re sorry to hear that you’re disappointed with your purchase, and we understand how frustrating it must be to discover an issue so close to your daughter’s wedding.

We do want to clarify that this dress was purchased in June, and we were not contacted about any concerns regarding the condition of the dress until several months later. Our store policy requires customers to contact us within 7 days of receiving their purchase if there are any issues, damages, or concerns so that we have the opportunity to address them promptly.

susan putra 2026.08.27

     

Addison’s stylist was just the BEST! Very sweet and friendly- she made Addison feel so comfortable. We will definitely be back!

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