Pivotal Insurance has been fantastic to deal with. Madison, in particular, was incredibly helpful throughout the entire process, knowledgeable, patient, and genuinely a pleasure to work with. She made everything straightforward and stress‑free, and her professionalism really stood out. Highly recommend.
AMAZING customer service and attention to detail. Both Amanda and Charlotte are insurance pros who make sure their clients get the right policy, the right price and the right fit every time. Can't recommend them enough - if I could give 10 stars I would.
If you need insurance, these girls know their stuff!!!
Amanda Bird at Pivotal Insurance Brokerage is absolutely outstanding!
Amanda went above and beyond to make the entire insurance process simple, stress‑free, and tailored to my needs. She took the time to explain everything clearly, offered genuine advice, and found the best options without any pressure.
Her professionalism, responsiveness, and attention to detail are second to none.
If you’re looking for someone reliable, knowledgeable, and incredibly easy to work with, I highly recommend Amanda Bird.
New Wave and Madison were great to deal with. They answered all my questions and provided timely information over the phone as well as backed up by email. I had all the relevant insurances needed within a few days and my business is up and running. I would definately use them again in the future.
New Wave Insurance made the process of obtaining the right quote from providers incredibly easy and efficient. Their team was prompt, professional, and ensured we had all the information needed to make a confident decision. A special thanks to Jessica, who was fantastic throughout her responses were timely, clear, and she patiently answered all our questions.
I highly recommend New Wave Insurance to any new business members looking for reliable and hassle-free insurance support. So far, it’s been a great experience!
Jess has been amazingly supportive for our insurance needs for our US / AU business. Definitely recommend!
We’ve been working with New Wave for our business insurance and couldn’t be happier. Their team is always responsive, knowledgeable, and takes the time to explain everything clearly, which really gives us confidence that we’re properly covered. It’s great to have an insurance partner we can trust and rely on — highly recommend them to other business owners!
We have been dealing with Jessica for nearly 3 years now and the whole experience was been fantastic. Highly recommend her for a business insurance.