New Wave Insurance Reviews

Ron Milson 2025.10.20

     

New Wave and Madison were great to deal with. They answered all my questions and provided timely information over the phone as well as backed up by email. I had all the relevant insurances needed within a few days and my business is up and running. I would definately use them again in the future.

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Fiona Byres 2025.10.10

     

Charlotte was a pleasure to deal. We needed finance on two cars in a hurry and she made the whole process very easy to navigate, transparent regards to offers by different lenders and was extremely efficient. I would have no hesitation recommending Charlotte and New Wave Insurance.

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Dale Simmons 2025.10.08

     

I found New wave and Charlotte easy to utilise. It took the time out of seeking different polices in my time poor life. Happy with this service

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Lachlan Thompson 2025.10.08

     

Charlotte helped me get my insurance sorted for a couple of business. She was patience with my slow replies and explained everything when I requested more info. Very easy to work with.

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Ryan Lecchi 2025.09.22

     

Jessica has been super helpful over the years that we've worked together. She's always prompt with her comms and I can rely on her to get us the insurance policies that we need. I highly recommend New Wave Insurance.

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Kumaresan Dev 2025.09.18

     

New Wave Insurance made the process of obtaining the right quote from providers incredibly easy and efficient. Their team was prompt, professional, and ensured we had all the information needed to make a confident decision. A special thanks to Jessica, who was fantastic throughout her responses were timely, clear, and she patiently answered all our questions. I highly recommend New Wave Insurance to any new business members looking for reliable and hassle-free insurance support. So far, it’s been a great experience!

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Gabe McCauley 2025.09.09

     

Jess has been amazingly supportive for our insurance needs for our US / AU business. Definitely recommend!

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Katri Pagliaro 2025.08.25

     

Great service!

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Skye Sutton 2025.08.14

     

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Clint Byrnes 2025.07.28

     

New Wave have been amazing in assisting setup my new company. They are on hand for any questions and support you each step of the way. I cannot thank them enough for their help and support.

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Admin Green Loo 2025.07.23

     

We’ve been working with New Wave for our business insurance and couldn’t be happier. Their team is always responsive, knowledgeable, and takes the time to explain everything clearly, which really gives us confidence that we’re properly covered. It’s great to have an insurance partner we can trust and rely on — highly recommend them to other business owners!

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William Dachris 2025.07.23

     

We have been dealing with Jessica for nearly 3 years now and the whole experience was been fantastic. Highly recommend her for a business insurance.

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Chima 2025.07.23

     

Jess Moleta is an absolute weapon, handled an urgent insurance policy for a mutual client with ease - can't recommend her enough.

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Jozie Eveston 2025.07.21

     

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Reply from New Wave Insurance 2025.07.22

Thanks so much for the 5 stars, Jozie! We're so glad you had a great experience with us. If there's ever anything more we can help with, just reach out!

Maria Kenneth Lyn Viterbo 2025.07.21

     

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Reply from New Wave Insurance 2025.07.22

Appreciate the 5-star rating, Maria! We're always here to help with your insurance needs. Thanks for choosing New Wave!

Rachel Crosos 2025.07.21

     

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Reply from New Wave Insurance 2025.07.22

Thanks for the 5 stars, Rachel! We really appreciate your support. We look forward to helping you again in the future.

Staci Thomas 2025.07.21

     

The best insurance brokers I have ever worked with. So efficient and professional.

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Reply from New Wave Insurance 2025.07.22

Thank you Staci! That means the world to us. We pride ourselves on keeping things professional and efficient, and it helps when we have awesome clients like yourself to work with!

Anthony Cerantonio 2025.07.21

     

Madison looks after my home insurance policy - Madison and the entire team @ New Wave Insurance made the renewal process quick and easy and always came back to me quickly with any questions I had - Highly recommend!

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Reply from New Wave Insurance 2025.07.22

Anthony, thank you! Madison and the team will be pleased to hear your kind words. We're all about making renewals simple and hassle-free, so it's great to know we hit the mark. Appreciate the recommendation!

Sarah Crowe 2025.07.20

     

Best insurance brokers on the coast. So helpful and informative.

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Reply from New Wave Insurance 2025.07.22

Thanks so much for the lovely feedback, Sarah! We're so pleased you feel that way, and we look forward to working with you again.

Georgia Mactaggart 2025.07.18

     

I had an initial meeting 3 months ago and was told I would get my insurance resolved with them asap, but never heard back. I followed up over 1 month ago and was told they would get back to me, but I still have heard nothing

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Reply from New Wave Insurance 2025.07.18

Hi Georgia, I apologise for this circumstance. It is not a reflection of our usual service that we uphold. I will review your file and email you directly.