NeuroPhysio Scotland Reviews

Cassie Thoms gave me back my quality of life. I had an accident which left me with one working limb, a shattered pelvis and broken skull. It was predicted that I wouldn’t walk again without a zimmer. I now walk a minimum of 10,000 steps a day without any help and go to the gym at least twice a week. Apart from a little restricted movement with a metal shoulder you wouldn’t notice anything about my injuries. That’s because Cassie built my confidence as well as helping me rebuild my body. In my opinion she is a miracle worker. Can’t praise her highly enough.

My husband Kenny took a stroke nearly 4 yrs ago. He is struggling to talk, and requires help with his leg and arm. I have been with NeuroPhysio for several years and things are starting to improve. Caroline is a very caring and excellent lady, and Kenny is very comfortable with her. Caroline thinks of many ways to help him, her dedication is remarkable, she pushes him to succeed, and this gives him motivation. She is a shining star for Kenny⭐️ Linda and Kenny

Caroline is an excellent neurophysio. She brings out the best in me every week. She encourages without being OTT. I’m getting stronger everyday. Thank you!

Caroline from NeuroPhysio visits my wife weekly and her approach and service is excellent Caroline is a caring professional and my wife Catherine benefits greatly from the experience as she has limited mobility due to Alzheimer’s but is alert after each session I have no hesitation in recommending this valued service

Our experience so far has been exceptional. From the first phone call with Lauren to meeting Dr.Jen has made us feel helped, supported and listened to. We had our first assessment today with Jen. She was fantastic in her approach to helping my husband. Professional and very patient focused in her skills and knowledge. We felt instantly at ease and confident in her care with her expertise and encouragement she truly gave us hope today in this first meeting. 100% recommendation. Thank you See you nect week Jen

My husband has MS, and Julie has seen him regularly in the last two years. She has endless patience and is very flexible. He feels that her visits have helped his mobility and been very motivational, which is almost as important.

Ginny has been extremely helpful, supportive and very kind, she has helped me for the last 6 months to recover and she is very professional. I highly recommend her.

I really do like this quotation: "Any good thing or any act of kindness that I can show to my fellow human beings-let me do it now. Let me not defer or neglect it, for I shall not pass this way again". Oh yes indeed! "Carpe Diem"- seize the moment. So I have grasped the opportunity to sing the praises of Emma. 12 sessions in my home and she was excellent in gradually pushing me on with a variety of exercises to slowly build up my muscles particularly around the base of my spine. 3 fractured lumbar vertebrae due to a motorbike accident. It was so encouraging when, on her last visit, she looked through her notes on her first visit: then I needed to use a crutch to lever myself up from the couch and to make my way around my flat. And now, 12 weeks later? The crutch has gone. Terrific improvement. We also had a wee joke going between us, initiated by me. I used 3 words to describe her- "Oh Wise One!".It revolved around the real insights that Emma gave me weekly into the details of my injury and what could be my expectations going forward as to the extent of me returning as much as possible and as close as possible to being well again. This was hugely helpful to me. I can't finish without mentioning how full of energy and enthusiasm Emma was, week in, week out. She is a really great advert for NeuroPhysio as a company. Many thanks Brian..

When I first contacted NeuroPhysio Scotland, I spoke with Romana, who was very friendly, informative and couldn’t have been more helpful. She promptly arranged an appointment with Kenny, for me to trial the ALFESS device. Kenny’s expert knowledge, advice and empathetic approach helped me to make an informed choice on the right FES device to meet my needs. I’m so grateful for your support before and after receiving my FES device. I’m feeling very optimistic about improving my mobility and rebuilding my strength and confidence when walking. Being able to join my family and friends on walks again, improved wellbeing and exercising outdoors for longer is so important to me in helping to manage daily life with MS. NeuroPhysio Scotland have supported me to do exactly that and I’m so grateful! Thank you so much for your care, compassion and professionalism from start to finish.

Martin has been extremely encouraging and supportive and listens to my challenges. I now have a better understanding of how to achieve my goals, and this has also brought back my confidence.

Martin has been exceptional in his attitude and empathy towards my sons challenges. Quite apart from the ‘standard’ physio treatments he has been very pro active in suggesting equipment and alternatives therapies. Thank you !

Had good adaptive care and assistance

Would highly recommend Jen, who has been working with my mum who had a stroke, Jen has helped my mum to walk with a zimmer, which we thought my mum would never do after being paralysed one side she gave my mum back some confidence back and used the saebo glove aswell which is great thank you

I've benefitted hugely from Katey's professionalism and kindness. Thanks to her detailed and factual report, I've finally got the hospital appointment I'd been waiting over a year for.

My brother has a brain tumor and then had a stroke. Cassie has been working with him and has done miracles! He could barely move and he had no core strength so he could not sit up. She has worked with him weekly, using patience, hard work and humor. She has a positive outlook and is great at encouraging my brother when he did not want to try his exercises. He is now walking with a quad stick and using stairs with her help. There is such an improvement in his well being. Cassie- thank you…. you really make a difference! Rosie Price ( G’s sister).

We have had an incredible experience with Kenny Thoms as Farukh’s physiotherapist. Kenny’s expertise, patience, and personalized approach have made a significant difference in Farukh’s progress. He always takes the time to understand Farukh’s needs and ensures that each session is not only effective but also enjoyable. Kenny’s communication is excellent—he keeps us informed and reassured every step of the way, and his genuine care and encouragement have been a source of great motivation. It’s clear that he is deeply committed to his work and the well-being of his clients. We are truly grateful for all the support Kenny has provided and wouldn’t hesitate to recommend him to anyone in need of outstanding physiotherapy care.

A wonderful neuro physiotherapist company to deal with, professional knowledgeable and get results,I'm 2 years post stroke so booked a session with Neuro physio Scotland to get my walking better, every session iv had so far and iv had 4 now has been incredible for my strength and balance, confidence in walking, did exercises on my 2nd session that I thought I would never be able to achieve again, Cassie is my physiotherapist ( co owner) is focused, hugely inspiring,loves her job and her encouragement makes you push yourself, ,my balance in walking is better now as she encourages you to do exercises at home if you're able to, what's surprised me is that Cassie knows what I'm capable of now and that trust reassures me that I'm able to do it,which is a great thing for a stroke survivor... trust, Would not consider another company as they are the best in Scotland... easy 5 star rating

First time visiting for my yearly review of FES use. Very friendly and welcoming team in Glasgow and very prompt with sending me further details of things I enquired about during my appointment. (Just a pity they don’t have staff nearer the borders).

We met Kenny in Dec 23 following my husband’s haemorrhagic stroke the previous March. The effects were life-changing, leaving him completely paralysed down his right side, and unable to speak. Willie spent 19 weeks in hospital and, living in the Outer Hebrides, we were limited with alternative treatments following discharge from short-term NHS outpatient appointments. We were alerted to NeuroPyhsio Scotland by a mother who’s 34 year old son had had a similar brain injury following a stroke 4 years previous. Thankfully he made remarkable progress thanks to NeuroPhysio Scotland. This was exactly what we were looking for. Kenny has helped Willie’s confidence and motivates him, giving sound advice which has helped Willie to regain some movement and improve upon some flickers already there. After each appointment, we receive a comprehensive report detailing progress, barriers, difficulties etc. He also provides a personal training plan, setting targets within specific deadlines. He pushes Willie out of his comfort zone, but never going further than he knows Willie is capable of. Kenny is at the other end of an email/telephone call, when advice is needed. He also advised our GP that Willie may qualify for NHS funding to access further treatment for use of a FES for his lower limb, and this was successful. Given additional costs of travelling to and from the island to attend appointments, unfortunately, we’re unable to see Kenny as often as we’d like, however, NeuroPhysio Scotland have always been very accommodating to fit our appointments around our travel arrangements which has been most helpful. I cannot recommend NeuroPhysio Scotland enough, especially for those motivated and unable to access limited availability of treatment through the NHS, or as supplementary treatment to run alongside methods. O

If we were able to give Katey more than 5 stars we would! Katey has been working with me following a catastrophic stroke just over 2 years ago. Katey is enthusiastic, empathetic and kind. She thinks outside the box and is very creative and innovative in her approach to neuro physio. Katey never gives up on me and in turn that really helps to keep me motivated. I can’t imagine working with anyone other than Katey and so can’t recommend her highly enough! Katey, you are the best! Craig and Laura Buchanan