Natural Springs Pools & Spas Reviews

Thank you so much for the kind words and for taking the time to share your experience. We are thrilled to hear that you are loving your new pool, even as the rest of your backyard project comes together.

It means a lot to know that our team has been responsive, friendly, and helpful throughout the process. Jimmy will especially appreciate your shoutout, he truly cares about making sure every customer feels comfortable and confident with their new pool, and we are glad his patience and support made such a difference for you and your family.

We also absolutely love love LOVE your water feature wall. It adds such a beautiful and unique touch to the space, and we cannot wait to see everything come together once the landscaping and outdoor kitchen are complete.

Thank you again for trusting us with your project and for being such a pleasure to work with.

Thank you so much for your thoughtful review! We’re thrilled to hear that your experience with our team from Bob and Lauren to Jeremy, Jimmy, and Travis, was such a positive one.

Clear communication and support throughout the process are incredibly important to us, so it’s great to know that the updates, pool school, and hands-on guidance made everything smooth and helpful for you. We’re especially glad we could transform your space and make the most of your yard!

Your kind words about our team treating you like family truly mean a lot. That’s exactly the experience we strive to provide every customer.

We appreciate your recommendation and are always here if you need anything in the future. Enjoy your BEAUTIFUL new pool!

Melissa, thank you so much for the incredibly kind words and for sharing those beautiful photos of your new pool! ☀️🏊‍♂️ It truly means a lot to our entire team that you took the time to share your experience.

We loved working with you to bring your vision to life, and we’re thrilled to hear that the process, from design to construction met your expectations. Creating a backyard retreat that you and your family can enjoy for years to come is exactly what we strive for, so hearing that you're already receiving compliments makes it even more rewarding for us.

Thank you again for trusting Natural Springs Pools with your project. We hope you enjoy many relaxing and memorable days in your new oasis! 🌴✨

John, thank you for the great review! We’re glad to hear Jimmy, Travis, and Robert made your new pool setup such a positive experience. Our team works hard to provide timely, friendly, and knowledgeable service, so it means a lot to hear that reflected in your experience. We truly appreciate the recommendation and hope you enjoy your beautiful new pool!

Thank you so much for the wonderful review! We truly appreciate you taking the time to share your experience. It means a lot, especially coming from someone who has built several pools, to hear that this was one of your best builds.

We’ll be sure to pass your kind words along to Glen, Erik, Lauren, Jimmy, and Travis. Our entire team takes great pride in what we do, and it's always rewarding to know that dedication shows.

Thank you again for choosing Natural Springs for your pool project. We hope you enjoy your new pool for many years to come!

Thank you for the kind words and for trusting Natural Springs Pools to be part of another one of your custom home projects. We truly value the opportunity to work alongside a builder who shares the same commitment to craftsmanship, attention to detail, and delivering a high-quality final product for the homeowner.

Projects like these are always a team effort, and we appreciate the smooth coordination and professionalism your team brings to the process. It makes a big difference in achieving the level of finish that luxury homes require.

We look forward to collaborating again on future projects.
The Natural Springs Pools Team

Thank you Diane. Jimmy is a wonderful asset to our company and loves to keep things fun while still being extremely knowledge. We hope you enjoy your beautiful new pool for years to come. Let us know if you ever need anything.

Thank you so much for the great review, Mark! We’re glad to hear you found the pricing reasonable and that Louis delivered exactly as planned. It’s also great to know Jimmy was able to answer all your questions after the installation. We truly appreciate your recommendation and your trust in Natural Springs ! We hope you and your family enjoy your new pool!

Thank you William!

Thank you Mr. Stone! We’re thrilled to hear you had such a positive experience from start to finish. Louis, Eric, Jimmy, and Travis will truly appreciate the recognition. Delivering on time and leaving no loose ends is always our goal, and we’re grateful you trusted us with your pool project. Enjoy your new pool, and please don’t hesitate to reach out if you need anything in the future!

Mr Kompara,
Thank you so much for the kind words and recommendation! We truly appreciate you recognizing our thorough process, communication, and timely completion. It was a pleasure working with you, and we’re grateful you chose Natural Springs Pools. Enjoy your new pool!

Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that Louis made the planning process easy and informative, and that Lauren and Eric helped keep everything on schedule and running smoothly.

Your kind words mean a lot to our whole team and your pool looks absolutely beautiful! Thank you for sharing those photos. We’re grateful for your recommendation and so happy the process was exactly what you hoped for. Enjoy your new backyard oasis!

Thank you Mr. Austin! We think Louis and Jimmy are pretty great too! We hope you enjoy your beautiful new pool!

Thank you so much for your wonderful review Sam! We’re thrilled to hear that your experience with Natural Springs Pools was such a positive one. Louis, Robert, Travis, Jimmy, Lauren, and Amber will be delighted to know their efforts made a lasting impression. Our team takes great pride in delivering exceptional service from design through post-construction, and it means a lot that this came through in your project.

We truly appreciate your recommendation and are so happy to hear that you couldn’t be more pleased with the results. Enjoy your new pool, and please don’t hesitate to reach out if you ever need anything in the future!

Thank you for your feedback. In our 47 years in business, this was truly one of the most unusual and unpredictable pool builds we’ve ever experienced, and your review leaves out key documented facts that, out of professionalism, we will not disclose online.
We will, however, clarify that your review is not factual:
1. You have never previously left a Google review for Natural Springs, businesses CANNOT remove Google reviews.
2. We have been in business for over 47 years and stand behind all of our work. Your persistent belief that our building processes were “wrong” and/or not understanding what your purchased led you to alter our work and add items outside of your contract, something we strongly advised against. Our team repeatedly asked that you not perform your own construction work or use your own materials during the build. You chose to do so anyway, completing significant modifications outside of industry standards. Because of these homeowner-driven changes, we had you sign a Release of Responsibility.
The contract and color sheet clearly specified our scope of work. You wanted to alter the agreed-upon terms during construction and chose to perform these alterations yourself. After signing a release accepting responsibility for these changes and the consequences associated with them, including delays,the timeframe became one of those consequences. The delays on this project were directly caused by work performed outside our scope, which prevented our crews from progressing until your alterations were addressed.
We have all the emails, photos, videos, and signed forms to dispute your review.

Despite these challenges, we completed every portion of the project allowed under the release, and all work passed final inspection.

We understand construction can be stressful, but we cannot accept responsibility for issues created by homeowner-performed work.
This will be our final statement on the matter online.

Hi Michael,

Thank you so much for your wonderful review! We’re thrilled to hear that your pool-building experience with Natural Springs was smooth and stress-free. Our team works hard to make every step, from the first meeting to the final walkthrough, as easy and enjoyable as possible.

We’re glad you felt supported throughout the process and confident in maintaining your new pool. Enjoy your beautiful new backyard oasis, and please don’t hesitate to reach out if you ever need anything!

— The Natural Springs Team

Thank you so much! We're thrilled to hear that your pool school experience with Jimmy was so helpful. He truly takes pride in making sure every homeowner feels confident and comfortable with their new pool and your feedback means a lot. We appriciate you taking the time to share your experience, and we're always here if you need anything in the future. We hope you enjoy your beautiful new pool.

Mrs. Jordan. We are so happy to hear you enjoyed working with Robert and the team. We will be sure let them know you speak highly of them-Jimmy and Travis as well. It was a pleasure building your pool , and we hope you enjoy it for many years to come!

Thank you so much Cynthia! We're so happy to hear you had such a great experience. Robert and Jimmy will also be happy to know their hard work made a difference on your project. We truly appreciate you!