Verified Company
Just came in for a quick check on my tyre, they immediately took a look and were done within 15 mins. Amazing service!
Reply from Natrad Kempsey
2026.09.01
Thanks for your kind 5 star review Carl. Only happy to assist. Our aim is to give great customer service.
Always helpful. Very knowledgeable staff.
Robert will go above and beyond for anyone. Impressive multi tasker.
On the off chance my vehicle could be tended too, I swung into Natrad with my old Troop carrier with little expectation it could be even glanced at at that point in time, I think it was Rob (?) who served me, I said look I have an issue, I am not sure what, I think it's more than just Gas, he said hand me the key, let me have a look what's going on right now for you. He still is yet to give the final verdict, as it would require some hours of work into it to determine the best solution moving forward. He was a truely helpful soul, and explained what he would need to look for without the slightest hint of condescension, which is refreshing coming from a younger female owning such a vehicle. Booked me in for the next available slot, and advised of a potential new compressor and what else may be required.
Highly Recommend!
Reply from Natrad Kempsey
2026.04.22
Thanks for your kind review
Had my aircon re-gassed today 8/10/25.
Excellent service, good conversation, good price and left with an icy cold aircon.
Reply from Natrad Kempsey
2025.11.06
Thanks for your kind 5 star review
Car overheated severely on Good Friday.
NRMA looked at the car on Saturday. Recommended I visit Robbie at Nat Rad.
Did so first thing Tuesday after Easter.
Robbie fixed the car so we could continue to Sydney. Arrived home safe and sound.
Reply from Natrad Kempsey
2025.05.21
Thanks for your kind review
Was able to help me get my a/c sorted for a long trip within a couple hours before I had to leave.
Reply from Natrad Kempsey
2025.02.11
Thanks for your kind review
I broke down 110ks out of Coffs Harbour. Got a NRMA tow to Kempsey. I was out of reception, stuck In Nymboida, my car got taken to Natrad in Kempsey. Robert the main man, kept me informed on what was happening, showed me just how bad my radiator was blocked, told me it wouldn't keep a Billy cart cool. Sorted everything, new hoses, genuine thermostat new radiator. Couldn't be happier being a out of town tourist and getting looked after like a local. Thanks heaps, didn't miss a beat on my trip back to Newcastle today. Legend!
Reply from Natrad Kempsey
2024.10.09
Thanks for your kind review
I’m 22 travelling around Australia and I brought my T3 VW by when he was super busy and he took the time to help me THOROUGHLY. Bleed my radiator, brainstormed what could be causing issues with me and referred me to people in the area who could help where he couldn’t.
Reply from Natrad Kempsey
2024.10.09
Thanks for your kind 5 star review
Great service, air con fixed quickly and affordable.
Reply from Natrad Kempsey
2024.04.26
Thanks for your kind review Paddy
Robert was great! We were traveling by and had a problem with our engine overheating. Even though he was busy he helped us out, we ordered the part failing and we had our van ready to go back in the road the next day. Totally recommended
Reply from Natrad Kempsey
2023.11.24
Thank you for the kind review, Matias. So glad Rob was able to help get you back on the road quickly.
Safe travels,
Team Natrad Kempsey!
Safe travels,
Team Natrad Kempsey!
Great customer service reception and mechanic, good price, quick and efficient, highly knowledgeable
I had a problem with the cooling system in my van. I brought that to Rob and I explained him that I was on rush cause I had to get to Victoria for work. He diagnosed that the problem came from the radiator, so he ordered a new one and the day after, when it arrived, he changed that and I could drive again. He was very honest with the price, quickly and so much helpful. Highly recommended ! Thanks Rob !
Couldn’t recommend Natrad in Kempsey more. Was able to sort out my air conditioning for me on fairly short notice. Quick and efficient. Very friendly staff.
Reply from Natrad Kempsey
2023.01.20
Thank you for the wonderful review, Chloe! So glad we were able to get your air conditioner up and running so quickly. - Team Natrad Kempsey
This place provides exceptional service, with a smile and can do professional attituded, when needed most.
Reply from Natrad Kempsey
2021.12.21
Hi Malcolm,
Thank you kindly for taking the time to let us know you appreciate our business and service :)
Thank you kindly for taking the time to let us know you appreciate our business and service :)
As busy as can be. The employee manager is very friendly and caring to the clients. Would recommend to everyone.
Reply from Natrad Kempsey
2021.11.21
Thank you so much for your lovely feedback Jan :)