%title%
%offer%
Reviews (78)
Dawn Adams
2023-08-12
william Hedrick
2023-06-22
Bartimis Foul
2023-05-20
Customer service has taken a nosedive. Counter help was too lazy to even get off her bench to test a battery. Had an elderly gentleman trying to carry car batteries around the shop for her, She has no knowledge of automobiles out their parts.
I know good help us hard to find, but she isn't worth employing.
Hi Bartimis. We value your business and want to hear more about your experience. Please give us a call at 1 (800) 538-6272. Thank you! -NAPA
Hanna Weber
2023-01-16
I would be more concerned about getting customers in the store than someone parking in one of the 5 empty parking spaces. Two employees surrounding a vehicle to tell someone to move out of a spot seems like a waste of time. The fact that the cashier actually came out of the store and abandoned their customers tells me they either don’t care about the customers in the store as much as they do throwing their weight around or their service is so bad, their store was completely empty. Maybe chill out a little and you wouldn’t have an empty parking lot.
Donald Garrett Sr
2022-09-10
Matt H
2022-09-03
Lady at the counter was good at her job found what I was looking for price was fare.
Thanks for the shout-out Matt, it is highly appreciated! -NAPA
Its Just Isaac
2022-06-24
Extremely rude customer service, lady answered the phone without saying anything and started screaming it’s 5 over and over again when the store hours online says 6pm and then hung up on me. Please fix your employees attitudes or your store hours on google. Thanks.
Thank you for taking the time to provide us with your feedback. Please reach out to us at 1-800-LET-NAPA so that we can investigate this further. Thanks! - NAPA
Work Phone
2022-05-25
They actually close at 5: 00. Don't waste your time like they wasted mine
Hello. In order to improve this, please send us an e-mail with your contact info to: customersupport@napaonline.com - Thank you - NAPA
metal beast
2022-05-11
Alibi
2022-04-26
Thank you for taking the time to provide us with your feedback. Please reach out to us at 1-800-LET-NAPA so that we can investigate this further. Thanks! - NAPA
Steven Kahmer
2022-03-30
No sugar coating
2022-01-06
Kim Lippard
2021-10-28
Eric Jablonski
2021-08-08
Wendie Meadows
2021-08-07
Dennis very rude needs to find different job not dealing with public. Acted like we was bothering him.
Brayton Doran
2021-08-05
Amazing customer service, always super helpful and friendly, definitely my favorite and go to store for anything
We're glad we could help! Thanks for the review, Brayton. - NAPA
Bruce Hyatte
2021-06-02
Very good on trying to save me money
We love hearing this, Bruce! Thank you for taking the time to write a review. -NAPA
zach S
2021-04-30
The right part....the first time.
We're glad we could help! Thanks for the review, Zach. - NAPA
Mike Day
2021-04-23
Had everything I needed and they helped me save 20%
We're glad we could help! Thanks for the review, Mike. - NAPA
Kahlep Francois
2021-04-15