The Solutions Team, Inc.

The Solutions Team, Inc. Reviews

Excellent rating
     
5.0 | 102 reviews
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The Solutions Team, Inc.
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5.0

| 102 total

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Gavin thompson
Gavin thompson 2025.12.04
     
love TST
Reply from The Solutions Team, Inc. 2025.01.21
THANK YOU, Gavin, for the 5-star review! We're glad we're your IT crew, keeping everything running like new. If you need anything, don't hesistate to reach out- we've got you covered with ALL-INCLUSIVE support and NO surprise extra fees.
Shelly Lane
Shelly Lane 2025.11.13
     
Nick was a blessing to work with today! He addressed my printing issue, repaired it and had me printing again. He also helped trouble shoot another issue I was having and gave me the solution I needed to resolve it. The entire TST team is thoughtful and easy to work with. I am glad they are our IT saviors and always ready for our challenges. They are quick to respond and incredibly knowledgeable.
Reply from The Solutions Team, Inc. 2025.01.23
Thank you so much for the review, Shelly! We're so glad to hear that Jon was able to fix your issue and make the experience enjoyable. At The Solutions Team, we know that great customer service is key, and we pride ourselves on having team members who not only solve problems, but also bring a little laughter along the way.

Tech issues don't stand a chance with our team! We hope you won't need to call again, but if you do, we've got you covered with top-notch service every time!
Nancy Bordelon
Nancy Bordelon 2025.11.11
     
East MS Oral & Facial Surgery recently switched to The Solutions Team, Inc. and are blown away by their service. During the onbboarding process they went above and beyond to ensure our transition was seamless, handling every detail with expertise and care. We're so impressed with their dedication and highly recommend them!"
Reply from The Solutions Team, Inc. 2025.11.25
We are so glad to have East MS Oral & Facial Surgery as part of the TST Family!
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Linda Brock
Linda Brock 2025.07.09
     
Support is great! Timely and thorough!
Taylor GO
Taylor GO 2025.03.12
     
I work for Southeastern MN Oral & Maxillofacial Surgery. Nick Phillips has helped us solve some very interesting issues with our printers and computers. We REALLY appreciate his dedication to solving our problems. He is always very polite and patient with us. We cannot thank him enough! He is a great help! Nick is the BEST!
Reply from The Solutions Team, Inc. 2025.03.12
Taylor, THANK YOU for your kind words and for recognizing Nick’s hard work! At The Solutions Team, we take pride in delivering exceptional IT support, and we're thrilled to hear that Nick provided dedicated, patient, and effective solutions for your printers and computers. We appreciate your review and look forward to continuing to provide top-tier IT services that keep your operations running smoothly!
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Tristan Moore
Tristan Moore 2025.03.06
     
Reply from The Solutions Team, Inc. 2025.03.12
Tristan, Thank you for the five-star review! At The Solutions Team, we are committed to providing all-inclusive IT support, cutting-edge cybersecurity, and seamless technology management for businesses. Our team of expert engineers ensures quick response times, proactive solutions, and 24/7 security monitoring to keep your business secure and running smoothly. We appreciate your feedback and look forward to continuing to deliver top-tier IT solutions!
Jamie Lawrence
Jamie Lawrence 2025.02.10
     
Concise communication, exceeded expectations!
Reply from The Solutions Team, Inc. 2025.03.12
Jamie - THANK YOU for adding to our five-star reviews. At The Solutions Team, we always strive to provide concise communication, efficient IT support, and exceed expectations every step of the way. Our all-inclusive IT services and access to expert engineers ensure seamless technology management for our clients. We appreciate your feedback!
Rebecca Hupp
Rebecca Hupp 2025.02.10
     
Great onboarding experience! Todd, along with his whole team, made the transition from our old IT service to The Solutions Team, Inc very easy with minimal involvement on our part. The customer service response is quick and knowledgeable.
Reply from The Solutions Team, Inc. 2025.02.10
Rebecca, THANK YOU for the awesome review! We know switching IT can feel like a headache waiting to happen, but we make it smooth-- no stress, no mess, no late-night tech panic. Our team handles IT so you don't have to, keeping everything running like clockwork.

With fast, expert support and an all-inclusive plan (no surprise fees ever!), you can sleep peacefully knowing we've got your IT covered.

Looking forward to seeing you at the next SOMSA!
#SeamlessIT #StressFreeSupport #AllInclusiveIT
Mary Towns
Mary Towns 2025.01.17
     
Always excellent customer service
Reply from The Solutions Team, Inc. 2025.01.21
Mary, THANK YOU for your five star review! At The Solutions Team, we're like the tech lifeguards- always on the lookout, taking a proactive approach to prevent issues before they happen with unlimited, all-inclusive IT support and advanced cybersecurity solutions. Our dedicated support team ensures EVERYTHING runs smoothly with NO project fees. We're thrilled that our quick response times and personalized services made a difference.

Your feedback motivates us to continue delivering the best IT support, always one step ahead!
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Jenny Dreyer
Jenny Dreyer 2024.12.17
     
I am thrilled to share my experience with The Solutions Team Inc. (TST)! Their customer service is outstanding and the have consistently provided us with quick responses to any issues that arise. The team exhibits excellent customer service skills, making us feel valued and supported at every step. Plus, their services are cost effective, providing great value for the quality they deliver. We are so happy to have partnered with them and would highly recommend TST to anyone in Oral Surgery in need of reliable IT solutions!!!
Reply from The Solutions Team, Inc. 2025.01.21
Jenny, thank you for this awesome review! We're thrilled to hear that your experience with The Solutions Team has been so positive. We like to think of ourselves as your IT pit crew, always ready to proactively prevent problems with reliable, efficient IT support. We're glad our cost-effective services have been delivering GREAT VALUE! It's been a pleasure working with you, and we look forward to always providing top-tier IT solutions for your team. Thanks again for recommending us to anyone in need of trusted IT support.
Destiny Baker
Destiny Baker 2024.09.23
     
Very appreciative of both Thomas and Nick for their assistance. Always so kind and helpful.
Reply from The Solutions Team, Inc. 2025.01.21
Destiny, thank you for the kind words and 5-star review! We're so glad Thomas and Nick were able to assist you. At The Solutions Team, we pride ourselves on offering friendly, quick, and reliable IT support. If you need anything else, you know how to reach us!
Rebecca Harris
Rebecca Harris 2024.09.12
     
They manage our law firm and have effectively been able to sort and organize our files. They manage and alert us to possible threats. Today assisted me with a printer issue and Tracy V. She was courteous and professional and quickly solved a problem!! Great job
Reply from The Solutions Team, Inc. 2025.01.21
Thank you, Rebecca, for adding to our long list of 5-star reviews! We're glad to be your go-to IT partner, keeping your law firm running smoothly and your files organized. Our advanced cybersecurity solutions ensure you're always alerted to potential threats, and we're here to handle any issue - big or small. Tracy is an absolute rock star, and we're glad she could solve your printer problem quickly, professionally, and with NO random hidden fees.

With all-inclusive IT support, we're here to make your tech stress-free!
Jessica Antrobus
Jessica Antrobus 2024.07.19
     
I recently had the pleasure of working with The Solutions Team and I am thoroughly impressed with their professionalism and expertise. From the initial consultation to the final implementation, their team demonstrated exceptional technical knowledge and a genuine commitment to our office's success. The solutions they provided were not only innovative but also tailored to our specific needs, which significantly improved our operational efficiency. Communication was clear and consistent throughout the process, making it easy to stay informed and involved. The support team was responsive and quick to resolve any issues that arose. Overall, The Solutions Team exceeded my expectations, and I would highly recommend them to any business looking for reliable and cutting-edge IT solutions.
Reply from The Solutions Team, Inc. 2025.01.21
Thank you, Jessica, for your awesome review! We're so happy to hear about your great experience with us. Our goal is to provide reliable, cutting-edge IT solutions that are tailored to your needs and help improve your office's efficiency. We're glad our professional and responsive support team was able to make things easy and stress-free for you.

From the first consultation to implementation, we work hard to deliver clear communication and quick solutions. Thanks for choosing us as your trusted IT partner- we're here whenever you need us!
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ENT for Children ENT for Children
ENT for Children ENT for Children 2024.06.20
     
The Solutions Team has been great so far. We onboarded with them about a month ago and they are quick to resolve tickets and have great communication.
Brittany Rose
Brittany Rose 2024.06.13
     
We switched to TST in January of this year and have found them to be above and beyond our expectations. The transition between our old IT group to them went extremely smoothly, even when our old IT group said it couldn't be done that quickly. I anticipated a major headache with a switch like this and they made it painless (for me). Any bumps they ran into during the switch, they worked well into the evening to have remedied so there was no downtime or inconveniences to our staff. They've helped us strengthen our security measures and took a lot of triaging of issues off my plate. I love that I can quickly send people over to them with the TST express installed on all our devices and everyone that I've worked with has been extremely helpful and knowledgeable. I held off making a switch because it felt so daunting and honestly, I wish I had made the switch months before we did. There's a reason they're able to have over 90 reviews with all 5 stars. IT is usually a pain point for businesses but it isn't with them! Organized, professional and responsive.
Reply from The Solutions Team, Inc. 2025.01.23
WOW!! Great testimony, Brittany. We're thrilled to hear that your switch to The Solutions Team went so smoothly and exceeded your expectations. Transitions like these can be daunting, but we pride ourselves on making them as painless and seamless as possible- even when others say it can't be done!

Our team works hard, even late into the evening, to ensure there's NO DOWNTIME or inconvenience for our clients.

We're glad the TST Express tool has made it easy for you and your team to get quick help, and we're proud to take the stress of IT issues off your plate while strengthening your cybersecurity measures. With our all-inclusive IT support- no hidden fees and no extra project charges- we're here to make IT hassles disappear.

Thank you for trusting us to keep things running smoothly. We've got you covered!
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