PDQ Garage Doors Reviews

Hey Joseph,

Ouch! I'm really sorry to hear that your experience with PDQ didn't live up to the expectations we strive for. We aim to be crystal clear in our communication and dealings, and it sounds like we missed the mark here. What you've described doesn't sound like the neighborhood-friendly service we work hard to deliver.

Just know that we're on it. Our customer experience manager is already reviewing all related factors, as your satisfaction is incredibly important to us. We'll go over job site photos, operational checklists, and chat with the field tech involved to understand what went wrong.

I assure you that we'll do right by you and put efforts to rectify the situation, because that's what we believe in. Expect a follow-up call from us soon.

Thanks for taking the time to let us know about your experience and for giving us the opportunity to make this right.

Stay safe, neighbor!

Blaire from PDQ

Thanks a bunch, Richard! It's fantastic to hear that our technician's experience shone through and that everything was sorted to your satisfaction. We're always here to deliver that thorough care you can count on. If you need anything else down the road, don’t hesitate to reach out.

Catch you next time!

Blaire

Hey there Kelvin,

I'm Blaire from PDQ - we appreciate you taking the time to share your experience. It sounds like you had quite the frustrating experience with us, and for that, I sincerely apologize. That’s not the standard we aim for here at PDQ, and we deeply regret that we missed the mark on this one.

Being a part of the Cincinnati & Northern Kentucky community, we live and work where you do. That means we feel obligated to make things right when things don't go to plan. We have a commitment to Price, Dependability, and Quality and from your review, it appears we fell short in our price commitment.

I want to assure you that our company never intends to mislead our customers. Hearing that there might've been a miscommunication about pricing is something we take very seriously. Our pricing options are tailored to suit different customer needs and budgets, and we always aim for clarity and transparency from quote to final invoice.

Rest assured we are looking into your case as I write this response. We will check everything from job site photos to operational checklists, and have earnest conversations with the field tech involved. Your experience will be thoroughly investigated.

Remember, YOUR satisfaction is our priority. Though we all want to get it right the first time, it is through experiences like this that we learn and improve. You should expect a phone call from our customer experience manager soon to follow up on this.

Kelvin, let's turn this experience into a positive one - Because at PDQ, we're more than a company, we're part of your community.

Yours sincerely,

Blaire and the PDQ team

Hi Amy,

Thanks so much for the kind words and glowing 5-star review! We're thrilled to hear you found our service clean, quiet, and quick. Our team always strives to be considerate and professional, so it's fantastic to know we hit the mark for you. If you ever need anything else or have more garage door needs, we're just a call away. Appreciate the recommendation!

Take care,
Blaire

Hey Carole! Thanks a million for sharing your positive vibes about our technician. We're thrilled to hear that the service hit the mark for you. Efficiency and friendliness are what we're all about! If there's ever anything else you need, or just want to chat garage doors, you know where to find us! Cheers, Blaire

Thanks so much, Jill! We're thrilled to hear how well Clinton took care of your garage door needs and kept things running smoothly and quietly. It's great to know he left a positive impression with his friendly and informative service. We’re all about keeping you informed on your options, and I'm glad Clinton hit the mark. If you ever want to chat more about those new motors or quieter doors, we're here for that too. Thanks again for choosing PDQ!

Catch you later,
Blaire

Hey A Cenci!

Thanks a ton for leaving us a fantastic 5-star review! We're so glad to know you had an awesome experience with PDQ Doors. It's folks like you that make our job so rewarding. If you ever need anything else or just want to chat about garage doors, you know where to find us!

Take care,
Blaire

Hey Brandt!

Thanks a ton for sharing your great experience with Dexter! We’re thrilled to hear he made everything smooth and easy as pie for you. It’s wonderful to know he kept the service prompt and informative. We love having Dexter on the team because he brings those friendly, professional vibes every time.

If you need anything else or just want to chat about PDQ, we’re here for you!

Catch you later,
Blaire

Hey Evan!

Wow, thank you so much for your kind words! It’s fantastic to hear that Scott and his teammate left such a positive impression and that you’ve had consistently great experiences with us at PDQ. We strive to make every interaction as seamless and hassle-free as possible, and your feedback makes us feel like we're on the right track.

Knowing that we're your go-to for garage door help and that you recommend us so highly means the world to us! We're always here whenever you need us, ready to jump into action with our reliable services and fair pricing.

See you next time you need us!

Take care,
Blaire

Hey Randy!

Thanks a bunch for dropping us a 4-star review! "Very good" means a lot coming from you. If there's anything specific we could do to bump that up to a "great" next time, we're all ears! We're here to make sure everything's just right with your garage door needs.

Catch you around!

—Blaire

Thanks for the awesome feedback, John! Ryan is indeed a gem, and we're thrilled to hear he was able to serve you with friendliness and expertise—and especially that he provided both current and future options. We're all about making sure you find the best solution for your home, and we're glad Ryan could showcase that. If you ever have more questions or need anything else, you know where to find us. Cheers to smooth garage operations! - Blaire

Hey Mike,

Thanks a million for the fantastic review! Donnie sure knows his stuff, and we're thrilled to hear you're happy with the job. Your satisfaction is exactly what we aim for at PDQ. If there's anything more you need, we're just a call away.

Catch you around,
Blaire

Thanks so much, Mary! We're thrilled to hear that Dexter provided such a professional and thorough service. It's fantastic to know he made sure you understood all your options and answered all your questions. I'll be sure to pass along your kind words to him. We're grateful for your support and 5-star review!

Take care,
Blaire

Hey Robert,

Huge thanks for your awesome review! We're thrilled to hear that Nathaniel knocked it out of the park with your garage door installation. It's great knowing he made the experience professional and pleasant for you. We're so proud to have team members like Nathaniel who truly represent what we're all about here. If you ever need anything else or just want to show off those garage doors, don’t hesitate to reach out!

Take care,
Blaire

Hi Steve,

Wow, thanks for dropping that 5-star review! We’re thrilled to hear everything went smoothly. We always aim to make the PDQ experience simple, fast, and effective, so it’s awesome to know we hit the mark with you. If you ever need more help or have questions about your garage doors, we're just a call away. Have an awesome day!

Catch you later,
Blaire

Hey Robert!

Even though you didn't drop any words alongside that awesome 5-star rating, your high rating says it all! We’re thrilled to hear you're pleased with PDQ’s service. If there's any other feedback or needs you have, feel free to reach out anytime. Thanks for being a part of the PDQ family!

Take care,
Blaire

Hey Robert,

Thanks for the 4-star review! We're thrilled to hear you had a positive experience with us at PDQ Doors. If there's anything we can do to make your next visit a perfect 5-star experience, just let us know. We're here to help and always looking for ways to improve. Hope to see you around soon!

Cheers,
Blaire

Thanks so much, Sharon! We're thrilled to hear that Cody and Nathan hit it out of the park for you. We're all about making sure folks like you get dependable, quality service without any fuss. It's wonderful knowing that you're happy with your new garage doors. Feel free to reach out anytime!

Take care,
Blaire