Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair

Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair Reviews

Excellent rating
     
4.9 | 266 reviews
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Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair
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4.9

| 266 total

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Sue Zwald
Sue Zwald 2025.11.21
     
I highly recommend Horizon. Our tile floors had been neglected for a long time and the grout was filthy. I could not get it clean. Joe was pleasant and professional and cleaned and sealed the floors perfectly. He took careful measurements so knew exactly what the cost would be. The pricing is reasonable.
Karen Bright
Karen Bright 2025.11.21
     
Horizon Carpet Cleaners recently did our carpet and we were very pleased. The tech was friendly, efficient, on time and informative. Carpets look great and dried quickly.
Robert J.
Robert J. 2025.11.19
     
Trustindex Verified
We were very pleased with the results. We had our carpets and upholstery cleaned. Joe worked very hard to get all of the stains out. We will definitely use Horizon again. It was all done at a very fair price.
Steve C
Steve C 2025.11.11
     
Had Horizon carpet cleaner clean my carpet and they did a fantastic job and the person was very professional, answered all my questions.
Debbie Lacy
Debbie Lacy 2025.10.21
     
Our carpet had buckled and needed a good cleaning. We called Horizon and spoke to Adam, he was very informative and made an appointment for Sean to give us a bid. We were so happy to find a craftsman who could stretch and clean our carpets. Sean did an excellent job and the carpet looks beautiful. From start to finish Horizon is a company that knows the art of customer service. We will continue to use them for all our cleaning needs and highly recommend them.
Reply from Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair 2025.10.21
​Debbie, thank you so much for your glowing review! We are thrilled to hear about your excellent experience with Adam and Sean. It means a lot to us that you noticed our commitment to the "art of customer service."
​We take great pride in being able to both clean and stretch carpets to bring them back to life. We're happy your carpet looks beautiful again!
​We look forward to being your go-to for all your future cleaning needs and appreciate your high recommendation!
-The Horizon Team
Gordon Rosier
Gordon Rosier 2025.10.20
     
Much appreciated for the quality service in our home. Scott has always been delightful to work with, and he can answer any or all questions with his knowledge base.
Reply from Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair 2025.10.20
​Thank you so much for the 5-star review, Gordon! We're thrilled to hear you appreciated the quality service and that Scott was so delightful and knowledgeable. We look forward to assisting you again in the future!
​— The Horizon Team
Barbara Aufderheide
Barbara Aufderheide 2025.10.17
     
Scott was on time, pleasant, efficient, and very professional. Highly recommend!
Reply from Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair 2025.10.17
​Thank you for the 5 star review! We're so glad Scott met all your expectations with his professionalism and efficiency. Your satisfaction and high recommendation are our top priority.
​We appreciate your business!
The Horizon Team
Debra O'Connell
Debra O'Connell 2025.10.11
     
I wish I would have taken before and after photos! Sean is very conscientious! The repairs were blended to perfection ! Timely and efficient!!
Reply from Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair 2025.10.12
​Hi Debra, thank you so much for the wonderful review! We're thrilled to hear that you were so happy with the repairs. I'll be sure to pass along your kind words to Sean. He truly is a conscientious member of our team, and he'll be happy to know the results were blended to perfection! We appreciate your business and the shout-out for our timely and efficient service.

-Adam Mistretta
Jody Ford
Jody Ford 2025.10.02
     
Tile and grout lines look new again. I have used other companies before but Horizon has my business from now on!
Reply from Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair 2025.10.09
Glad to help you with any of the services that we offer. Thank you so much for taking the time to give us a review!
Bob Mistretta
Gina Cable
Gina Cable 2025.08.08
     
Horizon has not only assisted me in my flooring needs, they are the company I turn to when my real estate clients need reliable, affordable services. Adam and his team are quick to respond and show up on schedule, getting the job done, exceeding expectations. I highly recommend Horizon Carpet, Upholstery, Tile & Grout.
Reply from Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair 2025.10.09
Thank you so much, Gina, for this incredible recommendation! We are truly honored to be the company you rely on for your personal flooring needs and, most importantly, for your real estate clients. We know how crucial it is for you to have reliable, affordable, and on-schedule service, and we're committed to exceeding those expectations every time. We deeply appreciate your partnership and look forward to continuing to serve you!
— Adam and the Team at Horizon Carpet, Upholstery, Tile & Grout
Cleaning
Pamela Buol
Pamela Buol 2025.08.06
     
Today was the third time I have used the services of Horizon Carpet. I am so pleased with their professionalism and attention to detail for their work. Adam is always pleasant and helpful on the phone and Scott never forgets to give me a heads up when he’s on his way. Scott always makes sure he does a thorough and quality job, and leaves your home is pristine shape!! Thanks, Guys!! 😁
Reply from Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair 2025.10.09
​Hi Pamela, thank you so much for taking the time to leave this wonderful review! We're thrilled that we could deliver excellent service for you again, and we truly appreciate your repeat business. It means a lot to us that you've used Horizon Carpet for a third time. We look forward to serving you again in the future!
​— Adam Mistretta and the Horizon team.
Lauree Griffis
Lauree Griffis 2025.07.24
     
Horizon is the best. A great company with hands on owners and conscientious, long time employees. Sean is friendly and professional, and clearly committed to doing thorough and exceptional work. Our carpeting looks and smells wonderful.
Reply from Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair 2025.08.06
Thank you for reviewing our company, Lauree! We appreciate the time & thought you put into this 5 Star review!

Adam Mistretta
Manager
Barb Croissant
Barb Croissant 2025.07.17
     
Scott did a great job. I was very pleased with his work. I would definitely recommend your. Company.
Reply from Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair 2025.10.09
Barb, thank you so much for the kind words! We're thrilled to hear that Scott did a great job and that you were pleased with his work. We really appreciate you recommending our company!

-Adam Mistretta and the Horizon team.
Kevin Valente
Kevin Valente 2025.07.14
     
I have been using horizon carpet cleaning for a few years with my rentals. They just cleaned the carpets in my personal home and I am pleased with the results. Sean was my technician. He showed up in the time frame given and completed the job quickly. He was friendly and took all necessary cautions to protect my floors and walls. Thanks guys!
Reply from Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair 2025.10.09
Kevin, thank you so much for the five-star review! It's great to hear we've continued to meet your needs for both your rentals and your personal home. We're proud to have dedicated technicians like Sean on our team and will certainly pass along your kind words about his professionalism, speed, and care in protecting your floors and walls. We truly appreciate your continued business and look forward to working with you again in the future!

-Adam Mistretta and the Horizon team.
Shannon Cunningham
Shannon Cunningham 2025.07.07
     
As a realtor and multiple property owner, Horizon has been our go-to company for years. - Due to the incredible job they do - and great service they provide. You will not be disappointed!
Reply from Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair 2025.10.09
​Hi Shannon,
​That is wonderful to hear! On behalf of the whole team at Horizon, thank you so much for your loyalty and trust over the years. We truly appreciate you, both as a client and a professional realtor and property owner.
​We look forward to continuing to provide you with "incredible" service for many years to come!
​Best regards,
​Adam and the Horizon Team
Tia
Tia 2025.07.02
     
I always have horizon clean my carpets and tile, they always do a great job!
Reply from Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair 2025.10.09
​Hi Tia,
​Thank you so much for the 5-star review! We're thrilled to hear you've consistently had a great experience with our carpet and tile cleaning. We always aim to do a great job and provide excellent value, so your feedback on our pricing means a lot. We appreciate your continued trust in Horizon Carpet!
Ashley Falanga
Ashley Falanga 2025.06.26
     
Horizon Carpet & Tile Cleaning exceeded my expectations! They brought the tile in my rental property back to life. Adam was exceptional to work with; professional, attentive, and communicative throughout the entire process. He kept me updated throughout the project, which I truly appreciated. The quality of work and level of care were top-notch! I highly recommend Horizon to anyone looking for a professional floor cleaning service!
Reply from Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair 2025.10.09
Thank you so much for the incredible review! We're thrilled we could exceed your expectations and bring the tile in your rental property back to life. It was a pleasure working with you. We appreciate your recommendation and look forward to serving you again!
— Adam and the Horizon Carpet & Tile Cleaning Team
Colleen Snyder
Colleen Snyder 2025.06.24
     
2nd time using them and always awesome! Adam is so professional and helpful... on time and great job! Sean... can I give him 10 stars? !! so polite, professional, prepared, and kind to my dog! Awesome!! **** Updated 06-2025 - still same EXCELLENT service! This time was 2 couches cleaned - and SCOTT was fantastic too! This company is just great!
Reply from Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair 2023.03.01
We love hearing feedback from our happy customers. Thank you so much for your 5 Star Review!
Adam Mistretta
Ryan Weissinger
Ryan Weissinger 2025.06.18
     
Adam was able to squeeze me in last second. Their technician Sean was great and able to quickly fix up two areas that were damaged by pets. One section needed to be completely replaced by remnant carpet. The second Sean tried to stretch but wasn't enough and ended up replacing it with more left over carpet. Can't tell a repair was done on either section.
Reply from Horizon Carpet, Upholstery, Tile & Grout Cleaners & Repair 2025.06.18
It is always our goal to do everything we can for our awesome customers. Thank you!
Adam Mistretta
Manager

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